WearItOut.com.au Reviews 75

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My first order had incorrect sizes for some garments, and others that were 'small' for the listed size. No issues with the exchange process, and explained very well via e-mail. Very helpful instruc... See more

Company replied

Rated 5 out of 5 stars

I purchased some swimwear that didn't meet my expectations. I rang the company and explained the situation and that it was basically my fault for not looking at there displayed clothing properly.... See more

Company replied

Rated 5 out of 5 stars

Their website is very easy to navigate. You find what you are looking for in just seconds. Product description is on point. Online UX is really good overall. Listed price of the item I was looking to... See more

Rated 5 out of 5 stars

It’s clear that service is a priority for this website. My order took a little longer than usual but the customer service team followed up very quickly and expressed the item to me.

Company replied

Company details

Written by the company

Shop online for mens sportswear, mens swimwear, mens clothes and mens accessories with free delivery available in Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fair exchange process

My first order had incorrect sizes for some garments, and others that were 'small' for the listed size. No issues with the exchange process, and explained very well via e-mail. Very helpful instructions.
My second order sizes were fine, however one garment arrived with flaws - pulled threads and a hole. Again, no issues with the exchange / replacement process, and good follow up correspondence.
Both returns however were to my cost - which I accept for the 'sizing' anomalies, however for faulty goods, perhaps consider a free returns policy. For one garment, a $10 return cost for postage makes the economics marginal.
Correspondence via e-mail was prompt, helpful, courteous and resolved my queries - and was personable, so well done for that.

11 March 2026
WearItOut.com.au logo

Reply from WearItOut.com.au

Hi James. Thanks for your repeat orders.

I'm really sorry about the fault - but you absolutely shouldn't have paid for the return shipping. We do usually offer a free label to return faulty items to us. I'm unable to check through your return history right now but please reach out to our helpdesk and we'll get you a refund for your shipping paid if there was a faulty item.

Rated 5 out of 5 stars

Very happy customer. I ordered a harness which was coming…

I ordered a harness which was coming from Spain, as time got closer to the event I wanted it for I was concerned if I would receive it in time, so I contacted support, the response was quick, they were very helpful & honest about the fact that it may not arrive in time, they gave me options, they were prepared to change my order for something else if needed, they chased up my order & informed me it would arrive in time, they were also kind enough to give me express delivery with no extra charge to make sure I got the harness in time, wearitout were easy to communicate with & provided fast response, their after sales support I cannot fault, the harness was exactly as advertised on their site, overall it was a very positive experience & I would highly recommend these guys, thanks so much & I look forward to doing more business with you guys, kind regards

30 January 2025
WearItOut.com.au logo

Reply from WearItOut.com.au

Hi Kyle!

Thanks so much for taking the time to write a detailed review. We appreciate it so much! We always aim to please and I'm so glad it all worked out in time! :)

Rated 5 out of 5 stars

customer care is great

It’s clear that service is a priority for this website. My order took a little longer than usual but the customer service team followed up very quickly and expressed the item to me.

23 January 2025
WearItOut.com.au logo

Reply from WearItOut.com.au

Thank so much for your support Heath!

Rated 5 out of 5 stars

Great Retailer!

Their website is very easy to navigate. You find what you are looking for in just seconds. Product description is on point. Online UX is really good overall. Listed price of the item I was looking to buy was fair. Customer service was quick, helpful and friendly. They shipped quickly as well. All in all I had a very satisfying online shopping experience at WearItOut.

18 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look