wearewestley.com Reviews 13

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

13 reviews

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Rated 5 out of 5 stars

re black Quick-Release Collar ...

Just wanted to say how impressed we are with this product ... beautifully soft material which has not lost any colour despite countless visits into seawater on our Labrador 👍

8 July 2025
Unprompted review
wearewestley.com logo

Reply from wearewestley.com

Thank you so much Alan!

Rated 5 out of 5 stars

So impressed with Westley!

So impressed with Westley, after buying from cocopup and having a terrible experience and there harnesses being nothing short of tat and not fit for purpose especially on sizing.. I was loosing hope at finding a pretty but well built harness for my golden retriever. Came across westley and I must admit the reviews from some people did frighten me but now I’ve seen the product in person I’m very fond. Fits my boy very well and looks beautiful too, feels like quality and lead is super pretty! I will definitely be looking to buy in other colours!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous Colours Excellent Quality & So Stylish !

Totally in love with these products for our beautiful Maggie and stopped on every walk to ask where we got them from - beautiful colours - we have in lavender and sea foam and she is a beautiful light cream Goldendoodle and they look fab on her - the double clip lead and harness have been fab to stop her pulling too- love that all sets match and love to get a few different sets as she’s our baby girl so love her to look so stylish - aswell as the fit being so lovely and soft for her - we will always get our harnesses and leads and accessories from this company - looking forward to the new colours ! They fit great and are excellent quality - don’t understand other reviews - for us this is first harness we have found that fits her perfectly and she is very comfortable in them - she wags her tail continually on our walks and just makes me smile seeing her so beautiful and happy ! Highly reccomend !

25 January 2025
Unprompted review
Rated 5 out of 5 stars

stylish, durable, and compliment-worthy – a customer for life!

I absolutely love the dog accessories from Westley! The functionality of their products is amazing—everything is designed for convenience and durability. I especially appreciate how easy it is to wipe clean our leads and collars and how comfortable my dog feels wearing the harness during our walks.

Not only are the products practical, but they also look fantastic! The design is sleek, modern, and stylish, and we always get compliments wherever we go. It’s clear that Westley puts a lot of thought into both the aesthetics and the usability of their products.

I’m so happy with my purchases and highly recommend them to any dog owner looking for high-quality, stylish, and functional accessories!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and practical!

Got this given as a Christmas gift for my rambunctious little dachshund. She used to struggle with her old harness from another brand but this Westley one has been a game-changer! She’s so much comfier and walks much better in it and we’ll be back to buy another colour set soon!

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Fits great and easy to clean

i’ve been very pleased with our westley collar. the harness and lead combo has really helped with pulling. Love that the harness has a neck clip which means we don’t have to go over our dog’s head. The harness cleans well in the wash and it’s so convenient that you can just wipe down the lead when it gets dirty

3 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not waste your money!!

I tried the harness on my dog and it curled up at the front and was riding up around his neck. I took pictures as it was the strangest thing I have seen. I walked him for 20 mins and gave up. I returned the harness with pictures and was told I should have ironed it!!!! They won’t refund the item as it’s been worn. Never known service like it. How do you know if something is defective if you can’t try it??? I’m out of pocket and wish I had read these reviews before I threw away £35

23 December 2024
Unprompted review
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Reply from wearewestley.com

Hi Heather,

Thank you for sharing your thoughts across all our platforms. As mentioned in our email exchange, we are happy to provide a refund if the fit isn't right, as long as the item is returned in the original condition as received.

Unfortunately your harness was not sent back to us clean, of which we provided photos of and asked if you would like us to send it back. We of course understand that you need to try on the harness to gauge the fit, but it does need to be returned in a resellable condition to be accepted. All of this information is outlined in our return policy online.

-Team Westley

Rated 1 out of 5 stars

I ordered a couple of items from the…

I ordered a couple of items from the warehouse sales and I cannot return or exchange them. It says on their website but this is absolutely not clear! I find the sentence misleading and I wasted £30. I wish I also saw the other reviews before buying

19 December 2024
Unprompted review
wearewestley.com logo

Reply from wearewestley.com

Hi Miss G,

I'm very sorry to hear that you felt our return policy was misleading. We do our best to make this extremely clear by having every warehouse sale item marked with the words "final sale" and stating that warehouse sale items are not refundable on each product page as well our returns page policy next to where you create the return label. If you have any suggestions on how we can clarify this further, please feel free to reach out to us at help@wearewestley.com!

-Team Westley

Rated 1 out of 5 stars

Lovely looking, but doesn't last!

I ordered a couple of leads and a harness in July (it's now December), they looked absolutely lovely when I received them but the leads very quickly looked grubby and lost their lovely clean look which I believed could be kept with a simple wash, but I've tried cleaning them (many times) and it doesn't come off, once stained with mud they're ruined. I've tried so many different things but they just look dirty all the time, and one of the clips intermittently doesn't work. I've had a few scary incidents where on lead clip has stopped working and my dog has almost got off the lead along a road. It's scary, these should not be sold if the safety is not there. I've now stopped using the leads, I'm so disappointed that such an expensive product doesn't live up to expectations.

3 December 2024
Unprompted review
Rated 2 out of 5 stars

Bad fit for my dog

Bad fit for my dog, no matter how much strap altering we did. Had absolutely no effect on his pulling on the lead. The company then wouldn’t accept a return because of wear and tear-my dog had worn it once!

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Initially great customer service after…

Initially great customer service after a faulty clip repeatedly broke on the poo bag carrier. Then when the webbing in the harness had a tear, they implied they it could have only happened on a sharp object. My miniature dachshund doesn’t pull on the lead overly, is small and has been nowhere near any sharp object on a dog walk. I asked to return it for a refund and was offered a discount off my next purchase. Very poor first initial purchase of what looked like a great product with a top customer service plan. Not the case sadly, nearly £46 spent on a lead and harness, harness not fit for purpose. Would never recommend sadly

20 September 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the double clip dog lead a…

I purchased the double clip dog lead a few months ago; since purchase, the clip has been released from a dog harness on five occasions. My dog is 4kg and does not pull. The first time, I thought it was my error, and maybe I had not put the lead on correctly. Following this, I have been trying to figure out the lead to the harness issue. However, this has continued to occur in hazardous situations, such as walking next to a main road with heavy traffic. Fortunately, I could recall my dog, who thought I had released her for a free run! I am disappointed with this product as I have had several dogs and numerous types of leads for years without any problems.

In search of a safer model!

27 June 2024
Unprompted review

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