POPSTORE Reviews 

250
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive exceptionally fast, often on the day of release, and are securely packaged to prevent any damage to the vinyl. People deeply appreciate the extremely competitive pricing across a wonderful selection of music records available on the website. Consumers also adore the thoughtful personal touches included inside the shipments, such as charming handwritten notes and cute little stickers. Buyers consistently note that customer communication is stellar throughout the entire process, making future purchases an easy, highly reliable choice for music fans.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction over the excellent pricing... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently noting that items arrive quickly, on... See more

Order

People report positive experiences with order processes, frequently highlighting fast shipping and items... See more

Price

Consumers find price to be a major highlight, frequently praising the highly competitive rates compared to... See more

Service

Customers had positive experiences with service, consistently praising the incredibly fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had seen POPSTORE ads before and the great pricing of the products listed, however my cautious side convinced me that what is too good to be true is usually exactly that. Fortunately my adventuro... See more

Company replied

Rated 5 out of 5 stars

Really pleased I came across this store whilst searching! Second time I've ordered & the service is speedy, friendly & prices are very competitive. Unfortunately one of my orders arrived with a small... See more

Company replied

Rated 5 out of 5 stars

I've made several purchases on popstore and always had amazing service. Pre orders always come on time and quick delivery for ready available records. There is always such a great selection of records... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Popstore but certainly not my last!! I will be ordering records from here whenever possible! My order was dispatched and received so quickly. Packaged really well... See more

Company replied


Company details

  1. Record Store
  2. also in
  3. Music Store

Written by the company

POPSTORE is your pop music obsessed vinyl record store. We're full to the brim with albums from Taylor, Sabrina, Dua, Olivia, Harry, Billie, Gaga and much more. Pop, delivered.


Contact info

5.0

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(250)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Popstore=fabulous!

My vinyl was picked, packed and dispatched within two minutes of ordering - wow!! Purchased Saturday, received Monday. Handwritten thank you note was a nice gesture. The price was more competitive than my usual go to stores, and this was my first purchase with this business but it won’t be my last! They really have gone the extra mile. Well deserved 5*. Thanks! 🤩

1 June 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much - your review made my day! Really appreciate you taking the time, and the 5 stars! Come back soon :) - Tom

Rated 5 out of 5 stars

Damage from post office delivery was…

Damage from post office delivery was sorted out super fast amazing customer service!!!

29 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey! Thanks for taking the time to leave us a review - I really appreciate it. Glad the replacment reached you in one piece - I'm loving the album! :) Tom

Rated 5 out of 5 stars

Great help

Great help! And very kind staff :)

22 April 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey! Thank you so much for the review - really appreciate it. Hope it's spinning well :) - Tom

Rated 5 out of 5 stars

Very fast delivery and exactly as…

Very fast delivery and exactly as described. Great price. Thank you!

28 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you for the great review! Really appreciate you taking the time. Hope it's spinning well :) - Tom

Rated 5 out of 5 stars

Zero issues

I have purchased two records from Popstore and both times I’ve had zero faults.

The delivery is incredibly fast and the packaging is extremely secure.

Would recommend!

27 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much! Great to hear you've had a good experience with us - looking forward to having you back with us soon! :) - Tom

Rated 5 out of 5 stars

The record arrived so quickly and…

The record arrived so quickly and packaged really really well! My dad ordered a record for me for my birthday, and with such little notice. it still arrived in time. I also really like the note that it comes with, finding out Charli XCX was on the stereo whilst my record was being packaged it is exactly how I want all my orders to be done in future. Loveee

28 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Charlie, thanks so much for your kind words, I really appreciate it! And YES! ALLLLL packing should be done with Charli spinning! :) Tom

Rated 5 out of 5 stars

Perfect first order

After a terrible experience with a major retailer mixing up my album version, I was a little concerned ordering online again. However, Popstore completely won me over.

My order arrived earlier than expected. The packaging was very secure and the vinyl arrived in perfect condition. 

I'll absolutely be ordering from them again.

28 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hi! Thanks so much for the lovely review - it's much appreciated, and so nice to hear you'll be returning! Hope your purchase is spinning well :) - Tom

Rated 5 out of 5 stars

Third time I have used Popstore and…

Third time I have used Popstore and cannnot fault them, excellent service and quick delivery, would highly recommend them, and will definitely use again

20 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hi Alan, thank you so much! Really appreciate the review. Hope you're enjoying you're latest purchase - looking forward to having you back again soon! : ) - Tom

Rated 5 out of 5 stars

Brilliant delivery times, well packaged items.

Excellent company. Incredibly quick delivery and a well packaged item which was sold at a great price! Will be returning to purchase again!

21 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Chris, thank you so much- we love a quick delivery! Hope it's spinning well :) - Tom

Rated 5 out of 5 stars

Great job

Been looking for this album for a few weeks and it popped up (pardon the pun) on this site. Easy to order and arrived on time. Listening to it now! Have pre-ordered a couple of albums tonight from Popstore, hoping it’s as smooth as a regular order though I’m sure it will be!

Hadn’t heard of this site before but would recommend going from my first experience.

Love the personal touch with the thank you card, etc, too! 😉

16 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much for the review! Hope you're enjoying it...and looking forward to the next! :) - Tom

Rated 5 out of 5 stars

Very glad I found this site

Very glad I found this site. Bought a vinyl as a birthday present, good price and it arrived quickly, well packaged and marked fragile. Great communication from start to finish.

Will definitely be ordering from them again

20 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hi Linda, thank you so much for taking the time to leave us a great review - really appreciate it! Come back soon :) - Tom

Rated 5 out of 5 stars

Would definitely use again

Would definitely use again. Great price ,great communication and quick delivery . Well done

19 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Carl, thank you so much! Hope it's spinning well... come back soon! :) - Tom

Rated 5 out of 5 stars

Great store!

Great store! Super fast postage and sent in secure vinyl mailer with a lovely little thank you note. Will definitely be ordering again :)

18 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey India, thank you so much for the great review - really appreciate you taking the time. Looking forward to having you back soon! :) - Tom

Rated 5 out of 5 stars

Love the little cute personalised…

Love the little cute personalised postcards that come with the order, the stickers - just makes the whole buying experience really lovely. Great comms throughout and speedy delivery. Will definitely use Pop Store again

13 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks so much for the 5 stars! It's much appreciated. Hope it's spinning well - come back soon! :) - Tom

Rated 5 out of 5 stars

All round fab

Easy to use website. Ordered friday and arrived monday, very well packaged. Loved the hand written note of what you were listening to while you packed my order! Thank you ☺️

11 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Charleigh, thank you so much for the lovely review! Really appreciate it. Hope you're enjoying your purchase :)

Rated 5 out of 5 stars

Would recommend and will be buying again!

Very very fast dispatch, super secure vinyl mailer and it even had a fun handwritten card with the music that was playing during packing. Also the vinyl was on the cheaper end which is always a bonus! Would recommend and will definitely look to buy from them again :)

9 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Love a fast dispatch! Thanks so much for taking the time to leave a lovely review - it's much appreciated! Looking forward to having you back again soon :) - Tom

Rated 5 out of 5 stars

I wanted to purchase a live

I wanted to purchase a live, vinyl album of an artist whose gig we are going to next year. Popstore were the cheapest by far and the album was delivered exactly when they said it would be. They will definitely be my first choice for vinyl from now on.

8 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Lee, thank you so much! Really appriate the review. Hope you're enjoying your purchase - and lovely to hear you'll be coming back! :) - Tom

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery. Well packed, to protect the Vinyl.
Very pleased

7 May 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much for the great review - really appreciate it! :) - Tom

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