One Good Thing (OGT) Reviews 271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product for its excellent quality and delicious flavors, often highlighting the natural ingredients and innovative wrapper-free design as key benefits. People find the bars to be effective fuel for various activities like cycling and running, appreciating their ease of consumption on the go without sticky messes or wrappers. The customer service is frequently described as top-notch, with many consumers commending the responsiveness and helpfulness of the support team. However, some customers also noted issues with subscription management, leading to dissatisfaction. A few other people also felt that the beeswax coating was intrusive or affected the taste, while some found the bars to be dry or difficult to eat during intense exercise.

What people talk about most

Product

Consumers find the product to be positive, consistently praising its quality, flavor, and effectiveness as an... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the taste, flavor,... See more

Customer service

Users describe positive interactions with customer service, highlighting the top quality and excellent care... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Subscription

Customers had positive experiences with subscription, finding it convenient for regular use and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... See more

Company replied

Rated 5 out of 5 stars

I’m a cyclist for my regular exercise and I thought I’d give OGT a try… I’m so glad I did because these are great fuel for my rides. They taste great! I bought the variety box of 12 so I’m establishin... See more

Company replied

Rated 5 out of 5 stars

Met Daniel from OGT Snacks at the National Hill Climb Championships in Matlock and decided to give them a try. Ended up buying a box of 12 and I’m honestly so glad I did! The Cherry Bakewell is... See more

Company replied

Rated 5 out of 5 stars

Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash. The e... See more

Company replied


Company details

  1. Food Producer
  2. Food Manufacturer
  3. Food Products Supplier

Written by the company

At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent product

Packaging free sold it to me as well as being extremely tasty. Excellent quality, excellent service!

3 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for your kind words, Kim!

Rated 5 out of 5 stars

Great product

Great flavouring.
Practical for training and racing.
Environmentally friendly.

9 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Love to hear that, Stu!

Rated 5 out of 5 stars

Really enjoying my One Good Thing snack…

Really enjoying my One Good Thing snack bars. Great concept, great range of flavours to choice from and the best bit...no wrappers to worry about! No fiddling to open them or worry about litter. Keep up the great work OGT. Highly recommend.

4 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thanks, Johnny! 🏃‍♂️

Rated 5 out of 5 stars

Give them a try, I love them!

So I have been seeing the advertisements for these for a while and ordered an assorted box! They are great for on the bike especially when you have gloves on as no unwrapping on the go.

What a great product and I absolutely love the no packaging idea, the coating is no problem at all and you barely notice it when eating for the first time and after that you really don’t notice at all.

The flavours are great, Rhubarb and Custard and Cherry Bakewell are my favourites so far, so if your thinking of trying I would absolutely say give them a go!!

4 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for sharing, Jason. We're always happy to hear that!

Rated 3 out of 5 stars

I like the concept as a cyclist but they need to go further

I like the concept as a cyclist, those packeted bars are very annoying. The bars work well and taste okay to me (particularly the carob one).

I think the company is let down by not making these products vegan also, to fit with the ethos and sustainability angles. Hopefully something from the plant kingdom can be developed to replace the animal products in the near future.

3 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Mark, thank you for your feedback. We'll keep this in mind for future product development! 💛

Rated 5 out of 5 stars

Loving my subscription with these tasty OGT bars.

Loving my subscription with these tasty OGT bars. I have changed my flavour selection since I started without any hassle. Great for sticking in my pocket when cycling or out on long walks.

1 November 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for your kind words, Lynne! 💛

Rated 5 out of 5 stars

Love the wrapper free concept and very…

Love the wrapper free concept and very happy that the product lives up to the claims. I’m used to the wax coating now and barely notice it. I LOVE that fact that I’m reducing waste and they’re really easy to eat on the move when cycling.

31 October 2024
Unprompted review
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Reply from One Good Thing (OGT)

We love to hear that, Emma 💛

Rated 5 out of 5 stars

Love these little squares

Love these little squares! The size is great and the taste is so good. Not having a wrapper is such a flex!

18 October 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for leaving a review, Mazzle!

Rated 5 out of 5 stars

Perfect carb loading alternative…

Perfect carb loading alternative to fiddling with packets on a long ride or triathlon race. Tasty bars with great range of flavours to mix the palate up.

31 October 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for taking the time to leave us a review, Jon!

Rated 1 out of 5 stars

One of the worst things I have ever…

One of the worst things I have ever tasted. Got a box of 6 to try it out as I liked the idea and the sustainability, but the taste and texture was awful. At first I thought it was the beeswax wrapping, but even after peeling as much of it off as I could, the taste was still horrible. Each bar is also tiny so would probably need 2 or 3 to get as much as a regular snack bar.

10 October 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Nick, I'm sorry to hear your experience wasn't great. I'd love to take a look into this and see if there's anything we can do to help! Please could you email me at hello@weareogt.com with your order number. Thanks.

Rated 5 out of 5 stars

Great snack for eating while riding!

Great snack for eating while riding!

I was worried that the wax coating may be sticky or an unpleasant taste/texture, but it was none of these things! They worked and tasted great, just as I had hoped.

I simply wanted a wrapper free snack which I could throw in my mouth without having to mess around trying to unwrap/store the wrapper from a bar or sticky gel while riding. These did exactly that, so satisfying!

I only wish they contained a few more calories to help keep my energy levels topped up. Additionally it would be cool if they offered ones with added caffeine to help eek out those last few watts when needed.

6 October 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for the detailed review, Harrison! We will keep your comments in mind during our next product development run 💛

Rated 5 out of 5 stars

These are excellent for cycling snacks

These are excellent for cycling snacks. I wished more companies used a similar way of using edible packaging. To be able to just delve in a pocket and just start eating rather than trying to open a packet and then having to take rubbish home is so good.
My favourite flavours are the Bakewell and chocolate orange.
Hope you make some different flavours in the future

30 September 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you for your feedback, Scott! 💛

Rated 4 out of 5 stars

I like the idea of these bars

I like the idea of these bars, and the reality is pretty good when eaten on the bike. Eaten off the bike the bars have a taste reminiscent of play doh, while not unpleasant, not super appetising either. Maybe that’s a good thing though. The company seem to have experienced some IT issues also, I couldn’t access my account for a while, they proposed simply creating a new account with the same details. This worked like a charm except that the old subscription I had is still live but doesn’t appear anywhere in my account, I’m sure their helpful customer service will sort it out if I ever get around to pointing it out to them

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Cyclist? Read this…

Cyclist? Read this..
- They are tasty oat type bars
- They are wrapper free (no there are zero issues with this in your jersey etc)
- They are nutrient rich and similar to other cycling products.
- I tend to include them as “variety” to help with gut on long days ie 6+hrs (so one per hour + gels and banana 🍌 etc)
- They are at a good price point
- I like the shell they come in it’s actually tasty and has a feel of coconut 🥥 rather than a waxxy feel
- I also use them for recovery food
- I have moved to these from “High5” slowly to make sure they worked for me and they have. I love having less waste to bin at the end of a ride and never leave anything behind on the road!
- great product - try them and make your own mind up! 😎👍🏼

10 July 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Fantastic review! Thank you very much for the kind words, Mark.

Rated 5 out of 5 stars

Excellent customer service

Been trying the oat bars recently, they taste fantastic and are really convenient. The box arrived damaged and the bars inside were slightly squashed but the team sorted me out with a new box right away. Excellent customer service.

13 September 2024
Unprompted review
One Good Thing (OGT) logo

Reply from One Good Thing (OGT)

Thank you for taking the time to leave us a review, Tom!

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