Bristle LTD Reviews 120

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

very glad I found this company as the use of plastic is terrifying! Our Household is vegan and as Biodegradable as possible! This includes nappies! We were so pleased as the dental floss is neat in a... See more

Rated 5 out of 5 stars

Very reliable service for over two years, excellent product, we are pleased not to be using plastic when cleaning our teeth. Also a constant reminder to reduce our plastic waste generally! Thanks Bri... See more

Company replied

Rated 5 out of 5 stars

I look forward to my new toothbrush every 3 months! Bristle has always been straightforward. I put my brush order on automatic renewal when I first ordered and have never thought about it since! I g... See more

Company details

  1. Toiletries Store

Information provided by various external sources

Biodegradable bamboo toothbrushes delivered to your door | From only £3.60. ~ Free delivery 📦🌱 ~ —————————— Happier Smile. Happier Planet


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great product!

Hi, I love using bristle toothbrushes! They are not as large/long as others so are more comfortable in my mouth. I love the different colours too, thanks so much.

17 May 2022
Rated 5 out of 5 stars

Great service

Great service. I would like more colour choices though, bit bored of Blue and Pink, the Green is a nice change but I hardly get that one.

7 February 2022
Rated 1 out of 5 stars

SHOCKING customer service

I used to love this company, but I can no longer log in- apparently there is no login on any of my email addresses, yet I still get charged for the subscription. I have sent 4 emails and 2 Instagram messages in the past month trying to get them to cancel my subscription since I can't do it myself (cancel anytime they say). Not a single response, my latest issue has been sent and the money taken from my account, but no response from the team at all. I don't even live at the address they're sending to anymore so at this point I'm just getting money taken from me for something I'm not even recieving.

For the love of god learn how to respond to customer emails.

7 February 2022
Unprompted review
Rated 4 out of 5 stars

Does the job.

Beyond getting used to the feel of bamboo instead of plastic there isn't a lot to say.it does the job and saves a bit of plastic from going to landfill.

30 October 2021
Rated 3 out of 5 stars

Shipping took over a week

Shipping took over a week. Which is pretty poor for a couple of brushes and some floss.

27 October 2021
Bristle LTD logo

Reply from Bristle LTD

Hi Tim, thanks for your order! We are very sorry to hear that it took a few days longer to get to you. We try to ship all orders within 24hrs and send via Royal Mail 48hrs so should normally take 3 working days to get to you. Unfortunately sometimes delays do happen with RM and we're sorry for any inconvenience caused. We hope you love your toothbrushes :-)

Rated 5 out of 5 stars

Super simple order and a great product.

I look forward to my new toothbrush every 3 months! Bristle has always been straightforward. I put my brush order on automatic renewal when I first ordered and have never thought about it since!
I get my upcoming order email, my dispatch email and my brush in the post without fail every time. I appreciate the notice via email and the brushes are great! All the packaging and the product itself are fully recycleable too.

24 October 2021
Rated 5 out of 5 stars

very glad I found this company as the…

very glad I found this company as the use of plastic is terrifying! Our Household is vegan and as Biodegradable as possible! This includes nappies! We were so pleased as the dental floss is neat in a small travel sized container,plastic free, and biodegradeable ! \Its a win win situation and works so well !

13 May 2021
Rated 5 out of 5 stars

I have been using Bristle for well over…

I have been using Bristle for well over a year probably closer to 2 years. 2 brushes every 2 months. I don't even need to think about it. 1st time so far, this month it went wrong. Only 1 arrived. I sent Bristle a message on Facebook messenger and another was dispatched. Arrived the next day. I didn't have to look for account numbers or payment details, just 1 Facebook message, BOOM problem sorted.

What a bunch of legends

11 May 2021

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