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We Contract Reviews 1,006

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TrustScore 5 out of 5

4.9

Payroll Service
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Review summary

Created with AI, based on recent reviews

Evaluating 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and professional staff, who are always helpful and responsive to inquiries. Many appreciate the seamless payment process, noting that salaries are always on time and without issues, making the overall user experience straightforward and stress-free. The customer service is frequently praised for being efficient, polite, and readily available, even outside of regular hours, ensuring all questions are dealt with promptly. However, some customers also noted that while the process is generally easy, payslips can sometimes be confusing due to their rolled-up format.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting excellent customer support and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Payment

Customers had positive experiences with payment, consistently reporting that payments are on time and... See more

User experience

People report positive experiences with user experience, highlighting the pleasant, easy, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

During my agency employment, Lucy was my point of contact for financial payments and documentation. She was on hand if any issues or problems did arise. Registering was an easy process and I could che... See more

Rated 5 out of 5 stars

Good experience Very straight forward, never had any issues with pay etc. Always very helpful with any inquiries, Lucie/Lucy was always very helpful and professional when I spoke with her. Only... See more

Rated 5 out of 5 stars

At wecontract the service is excellent. Very professional and you are valued. Spoke to Lucy today very kind and helpful. Lucy reassured me any problems can call the office and they wil... See more

Rated 5 out of 5 stars

Excellent payment company no fuss no dramas salary in bank when it’s supposed to be and everything else taken care of promptly. Elle was a very sweet natured and kind individual to deal with and I w... See more

Company details

  1. Payroll Service
  2. Accounting Firm

Written by the company

As a highly respected employment intermediary headquartered in the UK, boasting a wealth of experience, expertise, and dynamism, We Contract proudly holds accreditation from both the Freelancer & Contractor Services Association (FCSA) and SafeRec. With over a decade in the industry, we stand out as trailblazers, having pioneered Full FCSA compliance and secured the prestigious title of the first recipients of SafeRec accreditation. At the forefront of innovation, We Contract is dedicated to setting new standards in efficiency, compliance, and professionalism. Our relentless commitment to service excellence positions us as a dynamic and trusted leader in the realm of employment services.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Have never had any issuesh We…

Have never had any issues with We contract, and Elle was always very helpful when I needed any information or assistance, would use We contract in the future and would have no hesitation in recommending we contract to my friends or colleagues to handle their pay roll

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. No problem with payments. Elle is very helpful if you have questions. Would recommend.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommended lucy

Hi I was dealing my wages with Lucy and she was very helpful and answered any questions I asked unlike a politician paid on time and done exactly what it says on the tin
Recommended

12 December 2025
Unprompted review
Rated 5 out of 5 stars

A professional company

A professional company. Handled all my questions completely and swiftly. A big thank you to Lucy Whitehead. Would recommend.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional approach

Professional approach. Elle, I used to deal with, is always there for you, no matter what the issue. Best experience I ever had with the accounts as an employee. No "call me tomorrow", no "haven't seen your email" or "I will get back to you next week"
5 Star support.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good Payroll company

Very good Payroll company. Lucy helped me with the registration and explained the payment system to me. There were no problems when I was paid.

19 December 2025
Unprompted review

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