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We offer Cosigning services to individuals and businesses
667 Madison Ave, 10065, New York , United States
3.4
14 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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They really came through for me. After struggling to get approved on my own, they were able to connect me with a cosigner and help me secure my student loan for the summer. The turnaround time was fast. Good experience overall.
I’d say they’re one of the worst companies when it comes to communication but I did get approved for my mortgage. Still, having payments sent via Zelle directly to the cosigner feels a little sketchy. I think it’s best if all payments are made directly to the company instead.
Reply from Wayne Cosigners LLC
Hi Charles,
Thank you for sharing your feedback. We understand how important clear communication and secure payment handling are for our clients. Our standard process is to collect payment through an invoice first. In situations where the initial payment attempt is unsuccessful, we work directly with the cosigner to ensure they receive payment for their services through their preferred method.
Many of our cosigners prefer Zelle because it allows them to receive funds quickly and securely. Even when this step is required, our team continues to oversee the process to ensure everything is handled properly and professionally.
We’re glad to hear you were approved for your mortgage and we appreciate your recommendation. Your feedback helps us continue improving our service.
— Customer Support Team
Stay far away. Paid initial 1000 dollars, but never got a loan. Their communication is TERRIBLE. They only communicate by email and it may take a day or two for a response. But, when they do respond, they only give you until the end of the day to respond to them. They don't even give you 24 hours. Their payment arrangement is sketchy at best. They wanted me to Zelle thousands of dollars to some random person. Not the company account nor the account of any of the representatives that I communicated with. This was the worst experience with a financial company that I've ever had.
Reply from Wayne Cosigners LLC
Hi,
Thank you for taking the time to share your experience. We understand how important communication and clarity are during the loan process and we’re sorry to hear you felt frustrated.
Our team receives a very high volume of inquiries daily and as a result, response times can vary. In most cases, replies are sent within 1–3 business days but depending on the queue it may take longer. We appreciate your patience as we work to assist every client as quickly as possible.
Regarding payments, our standard process is to collect the remaining balance through an invoice first. If the initial payment attempt is unsuccessful, we then coordinate directly with the cosigner to ensure they receive payment for their services through their preferred method. Many cosigners choose Zelle because it allows them to receive funds quickly and securely. Even in these cases, our team oversees the process to ensure everything is handled properly and professionally.
In addition, If you didn’t get a loan, it is typically because you secured approval but refused to pay the remaining balance on the same day approval was confirmed with the lender. Since our service fee must be paid in full same day, refusal or failure to pay the required amount will result in our team working with the lender to have the loan cancelled. In the event a loan is cancelled twice, the borrower is automatically flagged and any future cosigner applications are declined to prevent repeated cancellations.
If you believe you fall into this category and would like further review, you may submit an appeal request to support@waynecosignersllc.com for additional consideration.
We appreciate your feedback and we remain committed to improving our communication and service experience for all clients.
— Customer Support Team
this company be on some straight up BS. Why I gotta drop 1500 just to cosign my own lease? smh. but hey I got approved so ain’t trippin too hard. I still recommend ‘em.
Reply from Wayne Cosigners LLC
Hi Nicole,
Thank you for sharing your experience. We understand that the upfront cost can feel surprising and we do our best to be transparent about our pricing and the services included. Our fee covers the full cosigner process, risk assessment and support needed to help clients get approved.
We’re glad everything worked out for you and that you were able to get approved. We appreciate your recommendation and your trust in our service.
— Customer Support Team
I was skeptical at first cause I couldn’t find much info about the company and most of the reviews were negative. I am an open minded person always learning from my mistakes. I gave it a shot and eventually I got approved for my student loan.
Reply from Wayne Cosigners LLC
Hi Geoffrey,
Thank you for giving us a chance despite your initial hesitation. We understand that doing something new can feel uncertain, especially when information online can be mixed. We’re glad you kept an open mind and that we were able to help you get approved for your student loan.
We appreciate you sharing your experience and we’re committed to continuing to provide reliable and transparent service to every client.
— Customer Support Team
Kehinde if you see this review, can you please respond if you were able to solve your issue with this company regarding your student loan. Thank you
Reply from Wayne Cosigners LLC
Hi Kehinde,
We apologize for the inconvenience and any difficulty you may have experienced. Please reach out to our support team at support@waynecosignersllc.com so we can assist you further.
— Customer Support Team
They assisted with getting my mortgage pre-approved. Final approval is pending document verification which I believe they’ll come through with. I highly recommend if you’re looking get a new home
Reply from Wayne Cosigners LLC
Hi Richard,
Thank you so much for sharing your experience. We’re glad to have assisted you in getting approved and we appreciate your patience as the final document verification is completed. Our team is committed to seeing you through each step and we’re confident everything will come together smoothly.
We truly appreciate your recommendation and are excited to support you on your journey to securing your new home.
— Customer Support Team
I have called you a million times . My school called me to tell me that was Loan was cancelled because they couldn’t verify your identity. This is very unprofessional after collecting my money. Give me a call back or respond to my email asap.
Reply from Wayne Cosigners LLC
Hi Kehinde,
Due to the high volume of requests we receive daily, you may experience longer wait times when trying to reach a call center representative. We recommend using the "Contact Us" form on our website, as it is a faster way to get a response.
-Customer Support Team
Bad customer service, very difficult time getting in contact, bad turn around time for contact, and no successful loans gotten but all funds paid
Reply from Wayne Cosigners LLC
Hi,
We apologize for the inconvenience and any difficulty you may have experienced in reaching a representative. Due to the high volume of cosigning requests we receive daily, you might encounter challenges when calling. We recommend leaving a voicemail with your name and best contact number, and a representative will follow up with you as soon as one becomes available.
-Customer Support Team
Complete scam, beware, I trusted and it lead me to a destitute position without a way out. Be VERY CAREFUL
Reply from Wayne Cosigners LLC
Hello,
Your student loan was approved, and certification request sent to your school as outlined in the promissory agreement you signed. We fulfilled our contractual obligations. Once a student loan is sent to the institution, the process is considered complete, and any remaining steps are the responsibility of the institution and lender.
You contacted our supervisory team to update your personal information on file. You were clearly instructed to wait until the certification process was complete and a disbursement date set by your institution. Updating personal information during certification can lead to additional processing, which may require more information and could result in the application being withdrawn by the lender.
Despite this advice, you proceeded to update your information while your student loan was still awaiting certification from your school. Consequently, more information was requested, and ultimately, your application was withdrawn by the lender.
We operate in compliance with federal laws and maintain rigorous policies to ensure adherence to contractual obligations, which we have fulfilled in our agreement with you.
We understand this might not be the experience you expected. To assist you further, please visit our website at www.waynecosignersllc.com to complete the necessary procedures and sign a new promissory agreement. Once completed, we will be more than happy to assist you.
-Customer Support team
They did their job fast and good. I’ll def come back if I need their service again.
Reply from Wayne Cosigners LLC
Hi Ruby,
Thank you for your wonderful review! We're delighted to hear you have had such a positive experience with our team and platform.
Please feel free to reach out to us anytime you have questions at 1 602-842-9938 as we are more than happy to help. Thank you for choosing our services.
- Customer Support Team
The service was great, they were quick and effective and effecient in getting me approved for a loan. Definitely will be coming back and highly recommended.
Reply from Wayne Cosigners LLC
Hi Sebastian,
Thank you very much for your kind review! We're delighted to hear you've had an amazing experience with our team. Please feel free to reach out anytime you have questions, we're more than happy to help.
Thank you for choosing our services!
-Customer Support Team
Paid an upfront fee of $450 and having the loan approved suggests that their services were effective.
Reply from Wayne Cosigners LLC
Hi Vanessa,
Thank you for your wonderful review! We're delighted to hear you have had such a positive experience with our team and platform.
Please feel free to reach out to us anytime you have questions at 1 602-842-9938 as we are more than happy to help. Thank you for choosing our services.
- Customer Support Team
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