We lost our property with Wayforth- they literally came and took our property, never to be seen again. If you would like to take action against Wayforth, please contact Debra D Corcoran, Attorney in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been trying to get a hold of this company for days now. The phone number on their website is invalid, the local number takes me to a voicemail(calls are not returned), and there is no way to t... See more
Our items were delivered today, very well-wrapped, after being stored for @3months. We were thrilled with their careful handling, unwrapping and even assembly of our heavy California King Bed! Wi... See more
Company replied
The personal service of WayForth is unparalleled. I always felt that I was under someone's care and they were invested in helping me make a major move with as little stress as possible. Every single... See more
Company replied
Company details
Written by the company
WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.
Contact info
1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
- 1-844-WAYFORTH
- hello@wayforth.com
- wayforth.com
Great delivery service!
Mike just delivered our Christmas decorations. He was on time, friendly, polite and the job was done very carefully and efficiently. We've had a great experience using Livible. They make everything super easy.
27 November 2019
Unprompted review
Reply from WayForth
Hello Lauram,
Thank you for your kind review of Livible and mention of Mike who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Very nice and courteous movers
Very nice and courteous movers. The digital check-in process was thorough and fast.
26 November 2019
Unprompted review
Reply from WayForth
Hello Hillegonda,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Just had Brandon and Henry our to drop…
Just had Brandon and Henry our to drop off our boxes and furniture! They did another amazing job! Thanks Livable, you helped make our move a lot smoother, and you have the nicest people working for you!!
A. Van Pamel
22 November 2019
Unprompted review
Reply from WayForth
Hello Angela,
Thank you for your kind review of Livible and mention of Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Brandon & Henry were right on time and…
Brandon & Henry were right on time and super friendly. They took extra care labeling all of my boxes and I feel secure knowing my stuff safe.
22 November 2019
Unprompted review
Reply from WayForth
Hello Dilip,
Thank you for your kind review of Livible and mention of Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Non transparent costs
Non transparent costs. One of the delivery person was unprofessional and almost threw a tantrum and walked away while having a conversation- "I got no time. I am busy". Well- we pay for your time. At least care enough to talk with your customer
20 November 2019
Unprompted review
Very communicative and trustworthy
Very communicative, friendly team. My fragile items were stored and re-delivered with care.
20 November 2019
Unprompted review
Reply from WayForth
Hello LR,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Bravo!
Our items were delivered today, very well-wrapped, after being stored for @3months.
We were thrilled with their careful handling, unwrapping and even assembly of our heavy California King Bed! Wish we had written down the names of the two guys who were especially helpful and kind—they were terrific!
Will recommend your company to everyone!
20 November 2019
Unprompted review
Reply from WayForth
Hello Sally,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Brandon was very courteous and…
Brandon was very courteous and delivered my storage crates earlier than planned (but not before reaching out to see if I was available at that time). He was also thoughtful in that it was raining today and made sure not to get wet footprints onto our carpet. Thank you Brandon!
19 November 2019
Unprompted review
Reply from WayForth
Hello Lauren,
Thank you for your kind review of Livible and mention of Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
So glad I found Livible!
I’m so glad I found Livible! I had 2 heavy items that I finally had resigned to store, thought I’d have to rent a storage unit and pay someone to move them there. Then I found Livible in my search and said Glory Hallelujah! What a great service. Brandon came on time (a little early actually) and was super friendly and helpful and had no trouble moving my cumbersome objects. I will definitely be using Livible again and have already told others about them.
19 November 2019
Unprompted review
Reply from WayForth
Hello Francis,
Thank you for your kind review of Livible and mention of Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase
Chase, Brandon,Henry, Antonio,Mike ...
Y'all are the bomb!! Excellent care of me and my things!!
16 November 2019
Unprompted review
Reply from WayForth
Hello Angie,
Thank you for your kind review of Livible and mention of Chase, Brandon, Henry, Antonio, and Mike who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hello Jennifer,
Thank you for your kind review of Livible and mention of Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Henry and Brandon were extremely…
Henry and Brandon were extremely professional, efficient and thorough.
14 November 2019
Unprompted review
Reply from WayForth
Hello William,
Thank you for your kind review of Livible and mention of Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Super easy pickup
Super easy pickup, and driver was extremely nice and helpful. Thank you for the simple process!
13 November 2019
Unprompted review
Reply from WayForth
Hello Amanda,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Nice crew
Nice crew. Arrived early (texted me beforehand) and carefully and thoroughly wrapped all the items. I was impressed. Carefully removed and loaded items into the truck. Not a complaint at all, but I don't think all of my items were photographed before being wrapped up, maybe 60% were photographed beforehand. I would definitely recommend Livible. The email notifications and texts have been helpful and prompt and the recordkeeping and transparency excellent. The prices seem fair.
12 November 2019
Unprompted review
Reply from WayForth
Hello Alison,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Really great service! Shout out to Reggie and Victor
Reggie and Victor were great! They explained how the service works, how to retrieve items and took care of packing my dusty car parts. Awesome service -- highly recommended!
Give these guys a raise, or the option to tip on the app! Thanks!
6 November 2019
Unprompted review
Reply from WayForth
Hi!
Thank you for your kind review of Livible and mention of Reggie and Victor who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase Brandon and Henry are the best
Chase Brandon and Henry are the best! Made my move in so much easier!
5 November 2019
Unprompted review
Reply from WayForth
Hello Melanie,
Thank you for your kind review of Livible and mention of Chase, Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hello Alyssa,
Thank you for your kind review of Livible and mention of Chase, Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase, Brandon & Henry rock!
Chase, Brandon, and Henry have just loaded up a stash of furniture on request, to keep it safe while I make up my mind. They're excellent, professional, courteous, and quick. I've been a happy Livible customer for two years, and the crews--and company--always meet or exceed my expectations. You can't go wrong with Livible!
5 November 2019
Unprompted review
Reply from WayForth
Hello Marsha,
Thank you for your kind review of Livible and mention of Chase, Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Great service!
Chase, Brandon, and Henry are friendly, helpful, and funny. Great service!
5 November 2019
Unprompted review
Reply from WayForth
Hello August,
Thank you for your kind review of Livible and mention of Chase, Brandon and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Such great service!
Such great service and sooooo convenient. Love this company!
31 October 2019
Unprompted review
Reply from WayForth
Hello Amy!
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.