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Rated 1 out of 5 stars

What an interesting concept - says the flight cost is $172…and then when you click through to checkout the price has changed to almost $600….. …hope others haven’t experienced this 🙏

Company replied

Rated 5 out of 5 stars

WayAway is a great upcoming company. Their complete travel package can anyone turn into a frequent traveller. No more going to many many sites to compare prices, or searching for offers, we got all of... See more

Company replied

Rated 4 out of 5 stars

I stumbled on to Travel payouts after a bad experience elsewhere, to starting an online travel service. Travel payouts are now for me the key to progress online. Wayaway, was my first component, and... See more

Company replied

Rated 1 out of 5 stars

I have booked through them about 4 maybe 5 times and the flight's they say there won't be there for the price it says. so when you book it might be hours before you know the flight has gone up so you... See more

Company replied

Company details

  1. Travel Aggregator

Written by the company

WayAway – travel search with cashback on all travel deals. WayAway searches hundreds of websites to find the flight tickets and hotels that suit users best.


Contact info

2.8

Average

TrustScore 3 out of 5

25 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I have booked through them about 4…

I have booked through them about 4 maybe 5 times and the flight's they say there won't be there for the price it says. so when you book it might be hours before you know the flight has gone up so you think you booked your flight. then how about they seem like they doing stuff that's not legal? I got a flight and you know sometimes on your computer when you type stuff or put a letter in the name may come up. so my son's name came up when I typed my husband's name and I didn't see it. so I am just thinking my husband's name was there and it wasn't my son's name that ended up on the ticket. and they was trying to tell me I couldn't change it unless I pay the airlines $30 and it wasn't even 20mins went by the airlines charge you if its been 24hr after and they do refund your money back to you but wayaway was given me such a hard time they put me on hold act like they was getting me a supervisor had me on hold for about 15min than I called from another phone lol the man got on there when I said can i speak to your manager now I am on another phone while holding on my other phone they was to get a supervisor on the man say yeah he transfered me to you how when I am still holden on on the other phone I said sir listen to this how you get transfered and I am on hold on my other phone lol they didnt want to refund me my money or help me change the name on my flight ticket I went back and forth on the phone with them for an hour or so I just got on the computer and chatted to someone from frontier and call wayaway back on the phone to get the code he was suprised on the phone like you are talking to someone and it was because they new they was lieing about being able to refund your money back and they couldve changed the name I will never use them again this is some form of scam and its going to pick up worse watch please becareful with this company make sure you check with the airlines about refunds cause they will try and get you

22 January 2024
Unprompted review
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Reply from WayAway

Hello!

We are sorry to hear that you have experienced these difficulties while using WayAway. We would like to shed some light on the situation.

Firstly, it seems like the booking you made had been cancelled by the airline. The thing is that the fare availability is checked twice – when you’re redirected to the partner’s website and when you pay. WayAway itself is a metasearch, which engine goes through the entire data array of the airline ticket market. This market consists of hundreds of airlines and their fares, thousands of online travel agencies, and different online booking systems with their own restrictions. So in a few hours after the carrier checks the availability of the tickets you may get the notification that they are all gone and your order is annulled. This doesn’t happen very often, though, and money always returns in such cases.

Also, there is no autofill on our website or the app, so that may be the browser feature, that’s why we recommend to always check all the passenger information before paying. A lot of airlines as well as travel agencies do charge amendment fees no matter how much time passed since the purchase. We would also like to mention that the 24-hours refund rule is valid when buying directly from the airline, otherwise an agency simply has no time to create and process the request.

As to the phone calls — currently, we do not have a call center, so could you kindly clarify who exactly were you talking to? If you are comfortable sharing some extra information so that we could double-check everything, please contact us via social media or the feedback form at the bottom of the page: https://wayaway.io/faq.

Looking forward to hearing from you!

Rated 5 out of 5 stars

WayAway Membership Worth Every Penny

When I first heard about WayAway, I was intrigued by the idea of booking unique local experiences instead of just generic tours. However, as someone who travels infrequently, the annual membership fee seemed a bit steep. That's why I jumped at the chance to try it using their TENOFF 10% off promo code.
Signing up was simple - I just entered the code during checkout and instantly saved 10% on the membership. From there, I was able to start browsing WayAway's extensive catalog of activities worldwide.
I was impressed by how many options there were for my upcoming trip to Thailand beyond the usual beaches and temples. I ended up booking a cooking class, massage workshop and homestay through local hosts.
All the experiences exceeded my expectations and gave me a more authentic look at Thai culture. The hosts were also very knowledgeable and welcoming. It was easy to message them on the WayAway app with any last-minute questions too.
With the savings from the coupon, my membership has almost paid for itself with just those few bookings alone. I can't wait to use WayAway for future trips as well. The unique activities, convenience, and customer service have completely won me over. I'm so glad I took advantage of their promotional TENOFF 10% discount.

22 January 2023
Unprompted review
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Reply from WayAway

Hello!

We're glad you enjoyed WayAway and were able to save money. Have a nice trip!

Rated 5 out of 5 stars

Recommended!

Very good website to find cheap flights!

11 April 2023
Unprompted review
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Reply from WayAway

Hey Paola!
Thanks for your feedback. We're glad you found WayAway useful for your trips.

Rated 5 out of 5 stars

They have the best customer service

They have the best customer service. It doesn't matter when but they are always available to help.

1 April 2023
Unprompted review
WayAway  logo

Reply from WayAway

Thank you so much for your kind words!
We're here for you 24/7 🤍

Rated 5 out of 5 stars

Great platform to book tickets

Great platform to book tickets with cashback! Interface is extremely user friendly and love their travel tips

5 April 2023
Unprompted review
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Reply from WayAway

Hello!

Thank you for all these compliments. Will do our best to keep it up!

Rated 5 out of 5 stars

WayAway is really reliable

WayAway is a really reliable flight aggregator that offers really affordable prices on flights. I also love the cash back feature when you use WayAway Plus and book hotels and rental cars.

1 April 2023
Unprompted review
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Reply from WayAway

Hello Nicki!

Thank you a lot for the feedback. Hope you did enjoy your trips with cashback.
Looking forward to seeing you again!

Rated 5 out of 5 stars

WayAway: Creative and Straightforward

WayAway is a great upcoming company. Their complete travel package can anyone turn into a frequent traveller. No more going to many many sites to compare prices, or searching for offers, we got all of those right there on their site. Also appreciate that they give straight cash-backs instead of points, or credits. Good job, keep going! :)

28 March 2023
Unprompted review
WayAway  logo

Reply from WayAway

Hello!

Thank you for this detailed feedback.
We're glad you enjoyed your experience with us.
Will keep it up!

Rated 5 out of 5 stars

This is a really smart company

This is a really smart company, I like doing business with them, it makes sense to offer cashback and link it to travel bookings!

6 April 2023
Unprompted review
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Reply from WayAway

Hello Paul!

Thank you so much for the feedback.
We're so glad that you found WayAway useful!

Rated 5 out of 5 stars

Great comparison website with cashback!

WayAway is a good flight comparison website where you can also search for hotels, hire cars and activities. It has the added benefit of offering you cashback on your purchases through their WayAway Plus program. Who doesn't want to receive money back when booking holidays?! There are a lot of other features as well which really make WayAway worth checking out especially if you are a regular traveler.

28 March 2023
Unprompted review
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Reply from WayAway

Hello, Kitti and Jon!

Thanks a lot for your review and recommendation. We're glad you liked our WayAway Plus subscription.
Enjoy your trips and get more cashback!

Rated 5 out of 5 stars

Very user friendly

Great app to find cheap flights and track them, so once the price lowers, you get a notification. I absolutely love their neighborhood section, which gives great tips from the locals on where to go and what to see. It's also very user-friendly and easy to use.

8 March 2023
Unprompted review
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Reply from WayAway

Hello Baia!

Thanks a lot for your feedback. Happy to know that you had such an enjoyable experience using our app. We're glad that you loved our Hidden gems. Wishing you lots of pleasant trips!

Rated 5 out of 5 stars

GREAT APP!

I have used this app to find several cheap flights and hotels! Even better, they usually are cheaper than other sites! On top of the easy search engine, I get CASH back for my travel?! Who doesn't love getting paid EXTRA to travel :)

5 March 2023
Unprompted review
WayAway  logo

Reply from WayAway

Hello Emma!

Thanks a lot for the great review. We're glad that our app helped you find the best options quick and easy. Hoping you had an amazing trip!

Rated 5 out of 5 stars

So far I’ve had great experience with…

So far I’ve had great experience with this app: I booked a flight to France, made a reservation on Booking.com. I’ve noticed there are some other services included in their Plus bundle, but haven’t used them yet.
I really liked the travel content in Paris (not only basic sightseeing advices but also bohemian and picnic spots 😍). The possibility to transfer your cash back to a charity in order to offset your carbon footprint is also of high importance for me. Although I wish there were more charities to choose the best fit for me.
And I’m sorry I could not help but having read some negative reviews here…guys, apologies, but you just don’t know how a travel metasearch service operates, educate yourself

16 November 2022
Unprompted review
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Reply from WayAway

Hello Anastasiia! Thanks a lot for this amazing review. We are happy to see that you had such an enjoyable experience traveling with us. Good point about charities, will take it into account!

Rated 5 out of 5 stars

I came across this app on Instagram and…

I came across this app on Instagram and decided to try it out quite spontaniously. Wel, it turned out they are not scammers as I did get to Tunisia :lol: Seriously, this app is convenient to use, it helps to search the best flight options and even gives you cash back for your travel-purchases. I mean I've earned $18 - it is not a lot, but still I am basically paid for travelling!!

27 January 2023
Unprompted review
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Reply from WayAway

Hi Nancy! Thanks for the great review. We hope you had a nice trip. Lots of cashback is waiting ahead!

Rated 5 out of 5 stars

Gonna give it a try

I got used to book flights using only websites of particulaw airlines. Now I'm searching for a travel-app, that can gather all the options for the planned date and time. While my previous experience with Booking.com was controversial, this app looks promising. Great idea with "Hidden Gems" and transparent cashback system. Will definitely try it for my next trip.

29 January 2023
Unprompted review
WayAway  logo

Reply from WayAway

Hi there, Anne! Thank you for the compliments and checking out our app. If you have any questions, please don't hesitate to contact us by using this page: https://i.wway.io/fa4whm.

Rated 5 out of 5 stars

Surprisingly good

I'm really impressed with the app WayAway, so easy to use, good looking. And I'm not mentioning the cashback for a tickets wow!

1 December 2022
Unprompted review
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Reply from WayAway

One could say that cashback is our cherry on top. Thank you for all of the compliments!

Rated 5 out of 5 stars

WayAway is an awesome option for…

WayAway is an awesome option for finding cheap flights. This will definitely be in my flight searching routine going forward!

13 December 2022
Unprompted review
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Reply from WayAway

Thank you for sharing, Grayson! Don't hesitate to message us if you have any questions.

Rated 4 out of 5 stars

New Wayaway travel experience.

I stumbled on to Travel payouts after a bad experience elsewhere, to starting an online travel service.
Travel payouts are now for me the key to progress online. Wayaway, was my first component, and through them in conjunction with Travel payout, established and was accepted by the right mix to offer a travel service with confidence. It is important to satisfy travelers in their choices and at the same time be rewarded based on a service that puts the traveler first. I personally recommend WayAway as a first choice, to kick off a traveling experience.

18 October 2022
Unprompted review
WayAway  logo

Reply from WayAway

You're right, travelers are absolute priority for us. Thank you for the recommendation, it means a lot!

Rated 1 out of 5 stars

What an interesting concept

What an interesting concept - says the flight cost is $172…and then when you click through to checkout the price has changed to almost $600…..

…hope others haven’t experienced this 🙏

21 August 2022
Unprompted review
WayAway  logo

Reply from WayAway

Hello! Let us tell you how the process is set out.

Every time you launch a search, we collect information from our partners, and in turn they request information from the global booking system.

Airlines and agencies send requests for identical parameters once every 30-60 minutes.

For example, if someone recently searched for the exact same ticket just before you, agencies will have requested this information, saved it in their cache, sent it to us, and we’ll then show it to you in turn.

When you head over to the seller’s website to buy your ticket, the seller must make another request to the global booking system. By this point all tickets at the given fare may have been bought up, which is why you might see a different price.

The global booking system is too large and contains too much data for it to be possible to update its information in real time. Within around an hour the ticket information should update itself.

Either a new price will be shown in the search results, or the ticket will disappear from sale.

We usually recommend trying to buy the ticket from a different seller. You can choose a different agency under the price in the search results. If the problem persists with other sellers too, choose a different ticket.

Another reason could be that the seller added additional services (insurance, etc.) to your order by default. Simply remove what you don’t need.

By the way, agencies aren’t allowed to add anything by default when you’re redirected to their websites from our search engine. If this happens, please let us know.

The final possible reason could be that the price was updated while you were filling in your passport or payment details.

We hope this clears up any confusion. But if you still have questions, don't hesitate to contact us by using this page: https://i.wway.io/fa4whm

Rated 5 out of 5 stars

Had to plan a trip for the whole…

Had to plan a trip for the whole family. Read an article about WayAway and decided to try WayAway Plus. Got $319 cashback for all the bookings. No-brainer.

5 August 2022
Unprompted review
WayAway  logo

Reply from WayAway

Hi, Evan. Thank you, we really appreciate your feedback. Hope your trip was great!

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