Love the software but...
I love the software, but customer service never to be seen. It seems they're just waiting for people to stop buying to cancel de software. Zero social media publications since two years ago.
2 May 2026
Unprompted review
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Company details
Written by the company
Wave.video is an all-in-one video platform that combines 5 must-have products for successful video marketing: live streaming studio, video recording app, video editor, thumbnail maker, and video hosting.🥳 On top of it, you get access to over 200M of stock videos, photos, and audio tracks and over 1000 customizable video templates. The most affordable solution allows every marketer and business to create professional live streams, promo videos, GIFs, and images with no design skills.
Contact info
2 Seaport lane, Ste 8C, 02210, Boston, United States
- +1 (800) 928-3998
- marketing@wave.video
- wave.video
2.6
Poor
8 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
nothing happening.....
What? busy for half an hour, signing up and trying to concert a youtube video.
Keeps showing the 'help' on how to convert a youtube video, yeah I know. Just convert it please.
cleared cashes and ad blockers, tried 3 different browsers, no luck.
not even a mention of this in the FAQ. very sad :-(
8 February 2026
Unprompted review
Livestream stuck badly.
Using this tool for several years. Now my livestreams stuck badly. I tried to use recorded livestreams using wave, but a 1 hour live completed in 3.5 hours just because of their server problem. Live stuck a lot. Not worth it.
9 November 2024
Unprompted review
I really like wave.video
I really like wave.video. The support is great, the Facebook community is awesome, they constantly add new features and you can see that they love their product.
A company that values their customers.
I use the tool for years now. Never disappointed.
6 July 2023
Unprompted review
This program has declined... Look elsewhere for similar.
This program used to be great when i 1st started using it 2 years ago. Now it's glitchy, Images rotate in the videos, Templates are old, with more focus being put on image templates, rather than new video templates. (I'm paying for videos, not images)
There are better options on the market for the same price.
My biggest peeve was the rotating images, spending time on creating a video from images, save and publish the video, to then realise it has to be edited to fix the rotated images. No one has time for that.
I cancelled my subscription today.
30 January 2024
Unprompted review
A good platform with lots of features
A good platform with lots of features, especially online. Some features are missing, but I think they will be added.
30 July 2023
Unprompted review
Amazing video platform
14 June 2023
Unprompted review
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