Watts Reviews 307

TrustScore 4 out of 5

3.8

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Company details

  1. Electric Utility Manufacturer
  2. Software Vendor

About Watts

Written by the company

Hos Watts skaber vi energiløsninger for en lysere fremtid. Vores teknologi giver dig overblik over dit energiforbrug og hjælper dig til at reducere det - til glæde for både klimaet og din pengepung.

En del af Andel.

Contact info

3.8

Great

TrustScore 4 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Brilliant with staff

Brilliant with staff! Couldn’t ask for any better, very caring very understanding. Honestly don’t have one bad thing to say about watts marketing. Everyone gets a long like a family, everyone’s very friendly!

19 March 2026
Unprompted review
Watts logo

Reply from Watts

Hi Jack

Thank you so much for your kind words – it truly means a lot to us!

We’re really happy to hear that you’ve had such a positive experience with our team. Creating a supportive and friendly environment is something we care deeply about, so it’s great to see that it comes through.

We’ll make sure to share your feedback with the team 😊

All the best,
Simone/Watts

Rated 5 out of 5 stars

It just works

It just works. Simple to setup. Love it.

18 February 2026
Watts logo

Reply from Watts

Hej Alexander

Tusind tak for din anmeldelse, det er vi virkelig glade for at høre!

Vi arbejder netop for, at vores løsning skal være enkel at sætte op og bare fungere i hverdagen, så det betyder meget for os at høre, at det også er din oplevelse.

Bedste hilsner Simone/Watts

Rated 4 out of 5 stars

(Fixed) Live view in Watts app does not work…

Update: Support helped to reinstall the card which was not registered properly in the system. The issue is now fixed. Appreciate the help.
—————————
I purchased and installed a Watts Live card almost 3 weeks ago and have not been able to see consumption data in the App since then. I understand software fixes can take time but waiting for it indefinitely is extremely frustrating!

You should consider alternative channels for your consumers, e.g. a web interface, to avoid single point of failure.

9 February 2026
Watts logo

Reply from Watts

Hi Sarfaraz

Thank you for your review, and we completely understand your frustration when something you’ve purchased doesn’t work as expected.

The issue with the live view in the app that you were previously informed about has now been resolved earlier this week. However, after taking another look at your case, it appears that the problem you are experiencing may instead be related to the connection of the Live Card itself, which would explain why the consumption data is not appearing in the app.

This is something our support team can help troubleshoot and resolve together with you. It may simply require reconnecting or reinstalling the Live Card to establish the connection correctly.

We would therefore really appreciate it if you could reach out to us again so we can help get everything up and running for you as quickly as possible.

Best regards Simone/Watts

Rated 5 out of 5 stars

Very well made product.

Very well made product.
The delivery was fast, and the product works as advertised. Easy installation an the companion app is very well made and useful.
On the downside, be careful the you risk an energy consumption anxiety.

27 October 2025
Watts logo

Reply from Watts

Hi Nikola

Thank you for the great review! We're happy to hear that delivery, installation, and the app all worked smoothly for you.

And yes — energy consumption anxiety is totally normal at first 😄 It usually calms down once you get used to the insights.

Best regards Simone/Watts

Rated 5 out of 5 stars

Valuable for me!

1 April 2025
Watts logo

Reply from Watts

Hi Jens

Thank you so much for your 5-star review 🌟

We’re thrilled to hear that Watts is valuable to you – that’s exactly what we aim for!

All the best,
Nanna / Watts

Dansk:
Hej Jens

Tusind tak for din 5-stjernede anmeldelse 🌟

Vi er super glade for at høre, at Watts giver værdi for dig – det er præcis dét, vi stræber efter!

De bedste hilsner,
Nanna / Watts

Rated 5 out of 5 stars

App + Live card

The app combined with live-card is very engaging. There are a lot of actionable insights!

20 June 2024
Unprompted review
Watts logo

Reply from Watts

Thank you for your good review!

We are glad to hear that the combination of the Watts app and the Watts Live card are giving you some actionable insights - that's exactly what our mission is.

Best regards Simone/Watts

Rated 5 out of 5 stars

I had a comment before regarding…

I had a comment before regarding transportation, it is so nice to have you clarify it for me. Great customer service and good product

15 December 2022
Unprompted review
Watts logo

Reply from Watts

Hi Haoying

Thank you for leaving a new comment 😊 We are very happy to help and glad that you appreciate our service 😊

Best regards
Annamaria/Watts

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