Wattle&Wombat Reviews 

166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, noting their durability and aesthetic appeal in the kitchen. Many appreciate the non-toxic and environmentally friendly nature of the items, which are also described as comfortable and easy to use and clean. The customer service is frequently highlighted as exceptional, with staff being courteous, helpful, and quick to resolve any issues. However, some customers experienced initial issues with product quality, such as rough surfaces, dents, or chips, and one reviewer noted a chopping board splitting. A few people also mentioned concerns about the product's origin, suggesting it might be white-labeled from an Indonesian maker rather than Australian-made, despite the good quality. Additionally, one customer found the wooden egg flipper less effective for pancakes compared to thinner silicone alternatives.

What people talk about most

Product

People report positive experiences with product, often highlighting the beauty, quality, and craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like wooden... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as exceptional and... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the exceptional customer service and... See more

User experience

Clients share positive opinions on user experience, consistently praising the products for their aesthetic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely perfect utensils. Wattle and Wombat should be so proud of their environmentally friendly products. I had a couple of questions about the utensils and the reply super quick. Can't fault an... See more

Rated 5 out of 5 stars

As an autoimmune recovery coach, I’m very aware of the impact that toxins contribute to our ailing health, so purchasing this stunning aesthetic set of timber cooking utensils was a no brainer. They a... See more

Rated 5 out of 5 stars

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set... See more

Rated 5 out of 5 stars

Fabulous customer service, delivery and product! The wooden utensil set is just beautiful. Lovely smooth wood with great thickness handles. They wash up so nice and no stains even after using tomato b... See more


Company details

Written by the company

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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No recent history of asking for reviews

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4.8

All reviews

(166)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Australian Company

I had an amazing experience with this company. Their customer service was efficient and very helpful. The products exceeded my expectations, they look amazing not to mention the quality is exceptional. You will not regret investing in this product.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

DO YOURSELF A FAVOUR AND BUY THESE…

DO YOURSELF A FAVOUR AND BUY THESE UTENSILS!! I am so happy with our purchase, which was incredibly good value for money for an unbelievably high-quality product made of natural materials. It makes the food taste better. It looks amazing sitting in the kitchen and it clears up all that plastic clutter that I don’t like. I can’t wait to add to my collection of quality products from wattle and wombat!!! 10/10

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful utensils

Theses utensils are beautiful and a pleasure to use. I needed help from the company with a replacement ladle and their response was immediate and extremely helpful, making the process stress free. I absolutely will be buying more utensil sets for family members looking to move away from plastics. Wonderful to be dealing with a small family business!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

This company makes amazing products

This company makes amazing products
That when you see them you just want to enable the smell of them straight away. The grains in them are beautiful and they stand out wherever you put them. Also their customer service is second to none. If you’re looking to update your kitchen these would give you a great look, I can’t recommend them enough.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Top quality, excellent customer service

If you’re in the market for a set of non-toxic kitchen utensils, hand on heart, I honestly believe you won’t find better than the Teakwood 9. They are a joy to use, and not only to cook with - they have a lovely organic ‘feel’ and look amazing on the kitchen counter. I’m all for supporting Aussie companies, so Wattle & Wombat ticked that box too, plus their customer service is beyond. Nothing is too much trouble. Just wish I’d found them sooner. Five gold stars from me!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Customer Service, in particular Olly, was amazing. I had some issues with my order & Olly took care of it with generosity & genuine care. And my utensils are beautiful and exactly what I was looking for. Thanks ☺️

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, High-Quality Wooden Utensils – Highly Recommend!

I recently purchased a set of natural wooden utensils from this Australian company, and I am absolutely thrilled with them! The quality and craftsmanship are outstanding—each piece feels sturdy, beautifully finished, and adds such a lovely natural element to our kitchen.
While there was a small hiccup with the delivery, the team handled it immediately and with complete professionalism. Their efficiency and willingness to resolve the issue without hesitation really impressed me.
I am beyond happy with our purchase and would highly recommend these utensils to anyone looking to bring a touch of nature and elegance into their cooking space. They’re practical, stylish, and truly a joy to use every day!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Wattle and Wombat

I saw Wattle and Wombat, utensils and cutting boards online during their sales.
I am so happy with my purchase top quality timber made beautifully loving using my utensils and boards and they look great on display in my kitchen. So, nice using the timber, goodbye plastic.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

We love our Wattle & Wombat set

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set for themselves. The customer service is excoetional. Thank you to Olly & the Wattle & Wombat team!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the cutting boards

Absolutely love the cutting boards. My stand arrived with a slight issue but the staff immediately organised a replacement. They kept in contact throughout the process with updates. Received the replacement and over the moon with the quality and aesthetics of the set. Would highly recommend purchasing from this business.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service from W&W!!!

From start to finish W&W have given exemplary customer service even when the original product didn't live up to its reputation.
Olly took on board the faults with the products and went above and beyond to rectify the issues immediately and sent replacement products without any delay.
I have no hesitation in recommending W&W based on my experience and only wish more companies would offer the customer service that is offered here.
Thank you Olly and the team

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

This Aussie company is an excellent example of you get what you pay for. Not only are the products excellent, the customer service is all class that can’t be faulted. Prompt response to my enquiries and a no problem response to any issues. We received our chopping boards and one had a small dent and it was rectified immediately with a replacement amongst other enquiries I made. The team are very helpful and want to provide a quality product and service. We love our new utensils and boards and I would highly recommend anyone to support this Aussie business.

11 March 2026
Unprompted review
Rated 3 out of 5 stars

Some great, some chunky

Most of these utensils are very thick and not really useful; spaghetti server, ladle and slotted spoon, I’m looking at you. There are a couple of really great ones that will be on high rotation, but it doesn’t look like it is possible to buy them separately. For the price (even at 50% off which is when I purchased), the whole bundle is not as good as I’d hoped.

23 February 2026
Unprompted review
Wattle&Wombat logo

Reply from Wattle&Wombat

Hi Trudy,

Thank you for the honest feedback, we really appreciate it.

A lot of our utensils are intentionally designed a little thicker and sturdier for durability and long-term use, though we completely understand that some people may personally prefer slimmer styles for certain utensils like ladles or spaghetti servers.

We’re really glad to hear there are a few pieces you’re loving and using regularly though 😊

Your feedback around offering some utensils individually is genuinely valuable as well, and it’s something we’ve been discussing more as our range grows.

Thanks again for giving us a try, loving some of our utensils and for taking the time to leave thoughtful feedback 🤍

Rated 5 out of 5 stars

Dealing with real people who are making a difference!

Response time re order queries from the team was exceptional. A minor hiccup with my order was sorted promptly and without any hassle. Love the products in my kitchen. I’m so happy to ditch the plastics and support an Australian, family business.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Products and Great Service

Great products: functional, attractive and non-toxic! Great service too: when a delivery went astray (not the fault of W&W) they immediately helped me out with a replacement.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Throw out the plastic

It was so satisfying to throw my plastic utensils in the bin and know that it was the last time I’d add utensils to landfill. These wooden ones are so beautiful and functional.

27 February 2026
Unprompted review

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