I had never heard of Watt Utility so I was sceptical. Their agent, Brad, was very patient and found the energy contract that I needed, one with zero standing charge for a small user. I have received... See more
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See what reviewers are saying
I have used Watt Utilities now for my previous 3 energy contracts. They are always fantastic. Full of knowledge and advice and always get me the best deal available. This is the first timeI have dea... See more
We have used Watt Utilities to negotiate the energy supplies for our village hall for the past 8 years, with good savings. Have just agreed new contracts under pressure as anticipate energy prices... See more
Company replied
Be very careful of this company. They start the call by trying to tell you that they are representing the current supplier and then by the use of speed talking they try and bamboozle you into another... See more
Company details
Information provided by various external sources
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Contact info
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, United Kingdom
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4.4
Excellent
730 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Claire was very helpful in sorting out…
Claire was very helpful in sorting out our contract.
10 October 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Very helpful took me through everything…
Very helpful took me through everything in great detail
9 October 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
A great friendly service
Gareth was very polite, friendly and efficient and managed to get me a good deal. The overall experience was great and he made the whole process very easy with no hassle
4 October 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Hopefully sorted out the right deal for…
Hopefully sorted out the right deal for us on gas 🤞 but I guess proof is in the pudding so will have to wait…. But polite, friendly & helped me to understand in real terms
3 October 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Dominic Gratton was extremely helpful…
Dominic Gratton was extremely helpful and sorted us out within the hour. Very friendly and knowledgeable and went above and beyond our requirements. If I have any issues in the future, I know exactly who I want to speak too. Very impressed with our service today.
29 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire from Watt Utilities makes life…
Claire from Watt Utilities makes life so easy when it comes to renewing contracts, no fuss no lies and the best price!
28 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Excellent
I received very helpful and prompt advice from Gareth, who quickly found a solution to meet our needs
27 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Sophie's helpful knowledge
When I first contacted Watt utilities I found Sophie polite and very knowledgeable in subject of energy suppliers.Sophie obviously went into some detail to help discover why I had experienced such a large over charge by Eon. With Sophies advice I was able to successfully challenge Eon and be refunded a large sum of money.
25 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
My contact at Watt is Lewis Copland
My contact at Watt is Lewis Copland. It has been a pleasure to work with him. He is efficient, helpful, honest and professional. I will be recommending Watt Utilities to other small businesses I work with.
22 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
When my energy contract became due for…
When my energy contract became due for renewal, the utility company I used in the past changed my account to a supplier charging more than double my previous rate. I immediately rung and emailed to let them know that I did not agree to this changeover, but after months of very stressful and constant emails and telephone calls, sometimes on hold for over an hour, they and the new supplier were less then helpful.
Then, I received a routine call from Gianluca Edwards from Watt Utilities, who asked who my supplier is etc. I explained my situation with my current supplier and he promised a call back. Thinking it is just another company who I'll never hear from again, I then received a call from Andrew Hill at Watt Utilities.
Andrew advised that he could help and really did!
After my giving authorisation to deal with my energy supply etc., I am now free from the previous supplier, who, it turns out I did not actually have a valid contract with!
I am extremely relieved that these month's of very stressful saga is at an end, and I would like to thank Andrew Hill and Gianluca Edwards of Watt Utilities for their invaluable help!
Claudia Allen
22 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Efficient service
Speaking to Claire was so easy. She responded very quickly via email. This was a better way for me to communicate about my account as I had the figures clearly in print, so I could compare the best deals. She was very efficient with all the documents tooA*****
20 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird made the process simple…
Claire Bird made the process simple from start to finish, she calls us months before our current contract is due to find us the cheapest deal.
19 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Great service
Great service from Claire, helped me through every step of the process for transferring my electric contract to another supplier. Handled smoothly, quickly and efficently.
18 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was efficient and extremely…
Claire Bird was efficient and extremely helpful.
Thank you Claire
8 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
Claire Bird was very friendly
Claire Bird was very friendly, helpful and efficient
8 September 2023
Unprompted review
Reply from Watt Utilities
Good afternoon,
Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.
if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk
Kindest regards
Watt utilities team
AVOID
Ex employee here!
For the most part, management were great, supportive most of the time! Yet I had a break in, in my house and had to rush home to Rochdale! They fired me, when I called them out for it, they changed their mind on the reason for the dismissal, apparently it was for my performance, but having had only a day and half training, and being there for only 3 weeks, I think I did pretty well.
Pay is good, support is good, but they'll sack you for ANYTHING.
They focus more on the people that have been there for years, they don't focus on helping the new employees!
I would avoid if I was you!
Regards
M
5 September 2023
Unprompted review
Reply from Watt Utilities
Hi M, Thank you for commenting that we supported you through your 3 week probation and that our training package and support were great whilst you we're employed with ourselves. As you we're aware you started with 5 other people who are still here being supported and are doing well this week.
We are growing our office with new sales people, admin & compliance staff and are still one of the biggest Energy brokers in Manchester, with excellent pay and benefits. Unfortunately we had to part ways because of your conduct and the fact that you would not come back after breaktimes and as your stories didn't add up we had no choice but to part ways. We wish you all the very best for your future.
Regards
HR
Absolute jokers
Absolute jokers, have asked for my number to be removed from their system multiple times. Have blocked their number but continue to call from a different landline.
All this while they are wasting their time calling another utility broker, which I have stressed to them multiple times.
This has been ongoing for the past 4 months. Will anyone finally pull their finger out and remove my number from their records to save their sales agents from wasting their time? Doubt it.
1 September 2023
Unprompted review
Reply from Watt Utilities
Hi Rich,
Thank you for taking the time to leave us a review, we are sorry that you are disappointed in the service and your enquiry has not been dealt with efficiently. This is the first time management has been made aware of the issue.
Please can you send any numbers you would like to be removed to: resolutions@watt.co.uk.
Thank you,
Kindest Regards
Watt.co.uk Team
David is very clear and easy to…
David is very clear and easy to communicate with. He listens to what you want and gets you what you need.
Would highly recommend. This is my third contract for electricity through him.
4 August 2023
Unprompted review
Reply from Watt Utilities
Hi Pamela,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an excellent service.
We appreciate your trust in us and value your support as a long-term customer.
We look forward to helping you with your energy contract again in the near future!
Kindest Regards,
Watt.co.uk Team
Just very dodgy and very suspect
Just very dodgy and very suspect , their methods are to sign up people and at all costs regardless of what tehy want or the best deal .. AVOID LIKE PLAGUE
3 August 2023
Unprompted review
Reply from Watt Utilities
Hi Jack,
Thank you for taking the time to leave us a review. We are really sorry to hear that the service provided is below standard.
We are one of the biggest Energy brokers in Manchester and take pride in helping our customers save money on their energy bills. As you can see from numerous 5* reviews, we are committed to providing a exceptional service, making dealing with your energy contracts a much easier process with a dedicated account manager to search the market for you as we know this can be time consuming.
If you would like to speak with our team regarding any of the above, please contact hello@watt.co.uk and we would be more than happy to help.
Kindest Regards,
Watt.co.uk Team
What a helpful and pleasant man to deal…
What a helpful and pleasant man to deal with. David Carter made the whole experience of changing supplier east. Well done. I have already mentioned his name to a friend of mine who has property.
1 August 2023
Unprompted review
Reply from Watt Utilities
Hi Susanne,
Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an exceptional service and your recommendation is greatly appreciated.
We appreciate your trust in us and value your support.
We look forward to working with you again in the near future!
Kindest Regards,
Watt.co.uk Team
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