The website is easy enough to use. However I was looking for swimming socks in the search button but want coming up until I called customer service. I hope next time it will be. Smooth shop without... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered the electric air pump for inflating Stand Up Paddleboards for beach camp. Simple ordering process with good product description. Watery kept me updated while package was en route. Delivered on... See more
Company replied
product true to the images and assembly straightforward , lots of helpul info , delivery speedy . would have liked a bigger cushion seat maybe , have had to buy one seperately and a bigger ice cont... See more
Company replied
Bought a pair of armbands for my 10 year old son with Down Syndrome for holidays and they were absolutely fantastic. They were really sturdy and have lasted the full two weeks which never normally hap... See more
Company replied
Company details
Written by the company
Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers
Contact info
Ireland
- support@watery.ie
- watery.ie
4.4
Excellent
551 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy.
Quick and easy to order and when I rang to make an enquiry about delivery I got someone on the line immediately and he answered question , a real bonus.
12 December 2025
Unprompted review
Reply from Watery.ie
Hi Kerry
Thank you for your review 😊
We’re glad to hear that ordering was quick and easy, and that you could get through to our team immediately when you had a question about delivery. It’s great to know that you appreciated the support!
Best swimming regards
Emil / Watery.ie
All good
Everything went smoothly with ordering and happy with product received.
12 December 2025
Unprompted review
Reply from Watery.ie
Hi Barbara
Thank you for your review 😊
We’re glad to hear that everything went smoothly with your order and that you’re happy with the product you received. Thank you for sharing your experience with us.
Best swimming regards
Emil / Watery.ie
Good range at decent prices with prompt…
Good range at decent prices with prompt delivery
8 December 2025
Unprompted review
Reliable
Reliable, good communication and fast delivery. All I could ask for!
4 December 2025
Unprompted review
Ordered on 28th November and it’s been…
Ordered on 28th November and it’s been nearly 20 days still no update on delivery, took 3 days to respond to an email just saying we have no updates on your order.
17 December 2025
Unprompted review
Reply from Watery.ie
Hi Stephen,
We’re really sorry to hear about the delay and the poor communication regarding your order 😔. This is far from the experience we aim to provide, and we sincerely apologize for the frustration caused.
To help us resolve this as quickly as possible, please contact our customer service with your order number, and we’ll make sure everything is sorted out.
Thank you for your patience, and again, we truly regret the inconvenience.
Kind regards
Emil / Watery.ie
Placed order a week ago ,at first told…
Placed order a week ago ,at first told next day delivery or if not the next day but didn't happen ,rang support and message left on machine said that customer care closed due to illness, I emailed yesterday and am waiting for reply.
8 December 2025
Unprompted review
Reply from Watery.ie
Hi Gerry,
We’re very sorry to hear about the delay and the difficulty reaching our customer service. This is certainly not the experience we want our customers to have.
Please note that our standard delivery time to Ireland is 3–5 business days. To help us resolve this quickly, contact our customer service with your order number, and we’ll make sure your order is processed and any issues are sorted.
Thank you for your patience, and we sincerely apologize for the inconvenience.
Kind regards
Emil / Watery.ie
Good company and own brand gear is very…
Good company and own brand gear is very good quality.
21 November 2025
Unprompted review
I would love to be able to give more…
I would love to be able to give more stars as the products are great but the delivery times are awful ordered on the 2/12 and have received no update delivery or expected date. Maybe this week
14 December 2025
Unprompted review
Reply from Watery.ie
Hi Colm,
Thank you for your honest feedback – we really appreciate it, and we’re sorry to hear about the long and unclear delivery time 😔
We completely understand how frustrating it is to place an order and then not receive updates or an expected delivery date, especially when you ordered as early as 02/12. That is certainly not the level of delivery experience we aim to provide.
We’d very much like to look into your order specifically and give you a clear status and solution as quickly as possible. Please feel free to contact us directly with your order number, and we’ll take care of it right away.
Kind regards
Emil / Watery.ie
Great Website
Great Website, Efficient delivery, good quality product at a fair price.
13 December 2025
Unprompted review
Quality products...
Quality products.... Emails respond to quickly. Will order again.
4 December 2025
Unprompted review
Quick delivery time.
Quick delivery time.
Funny swim related emails advising my package is on the way...
Gotta buy something to read one lol
29 November 2025
Unprompted review
Videos on website for swim bags were…
Videos on website for swim bags were really good, gave realistic view of what bags could hold nad different compartments. Website was easy to navigate. Delivery as expected, quick and contained everything.
10 December 2025
Unprompted review
Reply from Watery.ie
Hi Anon,
Thank you for your kind feedback! 😊
We’re glad to hear that the videos and website helped you get a good idea of the swim bags, and that your order arrived quickly and complete.
Best swimming regards,
Emil / Watery.ie
Really great service !
10 December 2025
Unprompted review
Really quick delivery
Really quick delivery considering the holiday season, arrived in less than a week and well packaged
8 December 2025
Unprompted review
Reply from Watery.ie
Hi Deirdre,
Thank you so much for your review! 🙌
It means a lot to us that you shared your experience—especially during a busy peak season. We're very happy that the package arrived quickly and safely.
If there's anything we could have done even better to get 5 stars from you, please let us know – we'd love to learn from it. 💙
Kind regards,
Emil / Watery.ie
Really great prices
Really great prices, and the equipment is very good quality for my recreational needs.
8 December 2025
Unprompted review
Reply from Watery.ie
Hi Chelsea,
Thank you so much for your feedback! 😊
We’re delighted to hear that you’re happy with the prices and the quality of the equipment for your recreational swimming.
Best swimming regards,
Emil / Watery.ie
I’m very happy with the fast delivery…
I’m very happy with the fast delivery and the great quality of the products — they are really well-made, although unfortunately too small for me. I also appreciate that the return and exchange process is free, which makes everything much easier. I hope the new package arrives just as quickly and that the new size will be a perfect fit.
8 December 2025
Unprompted review
Why I use Watery
I started using Watery last year when I started cold water dipping, The delivery time was very good, I find Watery’s own products very good quality, stylish and good value for the product I get, I use Watery for all my swim needs
8 December 2025
Unprompted review
I ordered the prescription googles
I ordered the prescription googles. They are brilliant. I have purchased numerous in the past and not as effective as your product. My other items I have not used yet. I will review when I use. Will continue to use and send review.
9 December 2025
Unprompted review
We bought there few times before
We bought there few times before, never disappointed.
8 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.