Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more
Company replied
Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more
Company replied
After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more
Company replied
Company details
Written by the company
WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.
Our promise to you...
Written by the company
- Doormats Built to Be Disrespected
- At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.
Free Delivery on Orders Over €75
How many entrances does your home have?
Front door, back door, boot room — you might need more than one.
Good news: when your order hits €75, delivery’s on us.
So go ahead, kit out every entryway with the mat it deserves.
Contact info
Hilton Fold Lane, M24 2HZ, Middleton, United Kingdom
- mats@waterhog.eu
- waterhog.eu
Washable Mats. Real Life Ready.
4.6
Excellent
248 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the design and quality is great
Love the design and quality is great. Delivery was extremely fast and efficient. A must buy for your home!
5 February 2026
Reply from WaterHog
Thank you so much for the lovely review. We’re delighted to hear you’re happy with the design, quality, and speedy delivery.
Really appreciate the recommendation.
Product is good
Really pleased with the internal front doormat, looks great! Unfortunately had a nightmare with the delivery service.
3 February 2026
Reply from WaterHog
Thank you so much for your review — we’re thrilled to hear you’re really pleased with your internal front doormat and that it looks great in your space.
We’re genuinely sorry to hear the delivery experience wasn’t up to the same standard. That’s certainly not the level of service we aim to provide, and we understand how frustrating that can be.
If there’s anything still unresolved, please don’t hesitate to reach out to our customer support team — we’ll always do our best to make things right.
We truly appreciate your feedback and your support.
wrong colour
i ordered brown colour, delivered black. otherwise quality seems good ans expensive.
2 February 2026
Reply from WaterHog
Thank you for your feedback. We’re really sorry to hear the wrong colour was delivered. That’s not what we aim for.
Please contact us with your order number and we’ll get this sorted for you straight away. Glad to hear you’re happy with the quality, and we’ll make sure you receive the correct colour.
Quality
It’s my 2nd purchase from Waterhog, both doormats, and they never disappoint - always high quality design and materials.
2 February 2026
Reply from WaterHog
Thank you for coming back to us again. We really appreciate your continued support and are so pleased both mats have lived up to expectations.
It means a lot to hear that.
Reply from WaterHog
We’re really sorry to hear this — that’s absolutely not the experience we want anyone to have.
Your order should have arrived, and we completely understand how frustrating it is when it doesn’t. This isn’t the level of service we hold ourselves to.
Our team has reached out to you directly to get this resolved as quickly as possible. We’ll make sure this is sorted.
Thank you for bringing it to our attention.
Bought two door mats to check the…
Bought two door mats to check the quality, well pleased and since ordered larger ones. The door mats good size , non slip and really nice quality. Certainly fit for purpose.
2 February 2026
Reply from WaterHog
Thanks for your review. We’re really glad you were happy with the quality and that you’ve since ordered larger mats. Great to hear they’re doing exactly what they should.
Brilliantly well made mat
Brilliantly well made mat, in fact just bought another one. And great value too, so much better and less expensive than other mats we’ve tried. Great office staff as well, so all round super company.
4 February 2026
Unprompted review
Reply from WaterHog
Thank you so much for the kind words. We’re really pleased to hear the mat’s working so well for you and that you’ve come back for another one. We’ll be sure to pass this on to the team.
Def get it
I was watching this company for months before order. To be honest I was sonder if it be another scam because looks way to good. After few months I ordered big one in brown color. Arrival was fast top 4 days. The color a little bit darker that I thought it be. But the rug does the work its solid but not too hard. And its think enough to stick to the floor but not too thick to be move by the door. Def would recoment this product even if its pricy. However before I got 4 dif rugs probaly be all same price as this one.
4 February 2026
Unprompted review
Reply from WaterHog
Thanks so much for the honest review. We’re really glad you decided to give Waterhog a try and that it’s doing the job you hoped for.
We appreciate the note on colour too. If you ever need advice on sizing, placement, or anything else, just let us know. Thanks again for the recommendation.
Bought two mats
Bought two mats. Water still trails into the house. No easy way to contact the company. £100 for two mats. Waste of money. Please don’t buy
28 January 2026
Unprompted review
Reply from WaterHog
Hi Jamie,
Thanks for taking the time to leave a review, we’re really sorry to hear you’ve been disappointed with your experience.
We’d genuinely like the opportunity to look into this and put things right for you. Unfortunately, we don’t currently have any order or contact details attached to this review, so we’ve requested further information from you via Trustpilot so our team can investigate and help.
Our customer support is handled via email (mats@waterhog.eu), and we always respond, occasionally replies can land in spam, so it’s worth checking there too.
We stand by our 100% customer satisfaction guarantee, and if you share your details with us, we’ll make sure this is resolved for you.
Kind regards,
Waterhog
Outdoor mat 150x90 looks great.
Outdoor mat 150x90 looks great. Turned up about 24 hours after we placed the order! Can you make a bigger one please?
15 January 2026
Reply from WaterHog
Thank you so much! We’re really glad you love the mat — and great to hear it arrived so quickly 💚 We’ll definitely pass on the feedback about larger sizes as we plan future additions.
The quality of the mats are among the…
The quality of the mats are among the best we have had.
They arrived the day after I had ordered them. Great service
14 January 2026
Reply from WaterHog
Thank you so much! We’re delighted to hear you’re impressed with the quality and that delivery was so quick — really appreciate your kind words 💚
Quick delivery, colour disappointed
Quick delivery, product robust. I was a disappointed in the colour though. I thought it was going to be more honey coloured and would sit elegantly and inconspicuously on a lovely oak floor. I was so confident I’d found the answer that I bought 2 of them. Sadly I find them too dark and industrial looking. Need to see if they are returnable, but it’s a hassle because they are so big and heavy.
12 January 2026
Reply from WaterHog
Thank you for sharing your honest feedback. We’re really pleased to hear the mats arrived quickly and that you’re happy with the build quality 💚
We’re sorry the colour wasn’t quite what you expected — lighting and surroundings can sometimes make tones appear different in real life. Our mats are fully returnable under our satisfaction guarantee, and if you’d like help arranging a return or advice on the best next step, please email us at mats@waterhog.eu
and our team will be happy to assist.
We really appreciate you giving WaterHog a try and hope we can help make this right for you.
Reply from WaterHog
Thank you! We’re really glad you’re happy with the quality and looks ;)
Reply from WaterHog
Thank you! We’re really glad you’re happy with the quality and fast delivery
Great product delivered really quickly
Great product delivered really quickly. The pattern is really attractive and the mat very good quality. My order arrived within 48 hours of ordering, which I also thought was great service.
13 January 2026
Reply from WaterHog
Thank you so much for your lovely review!
We’re delighted you’re happy with the quality and design, and it's great to hear it arrived so quickly!
Easy to order from the website and…
Easy to order from the website and quick delivery
12 January 2026
Reply from WaterHog
Thank you so much! We’re really glad ordering was easy and delivery was quick 💚
Great service and promising product
Really quick delivery and very pleased with the look and feel. Cant comment on their wear & durability yet as only arrived today, but am hopeful
9 January 2026
Reply from WaterHog
Thank you so much we hope it meets your expectations! :)
Great service and high quality product.
My order was easy to place and delivery was very quick. Communication at each step was clear and the whole service was very efficient.
I ordered the 60cm x 90cm Boxwood doormat in Camel. The mat itself looks great and seems to be of high quality. I have put it on limestone exterior tiles and it is non slip.
8 January 2026
Reply from WaterHog
Thank you so much for taking the time to share such a detailed review 💚 We’re really pleased to hear the ordering and delivery process was smooth and that communication was clear throughout.
It’s great to know your Boxwood mat in Camel is looking good, feels high quality, and is staying securely in place on your limestone tiles — that’s exactly what it’s designed to do. Thanks again for choosing WaterHog, we really appreciate your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.