After the order I instantly received an e-mail that they are ready to ship the package. The e-mail was not auto generated, the owner himself took the time to thank me for my order. Within a week I got... See more
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Excellent customer service. Exclusive collections of watches. Among all the best collections I purchased an expensive watch of Rolex Brand. It's perfectly adjusted in my hand and looking so cool. Love... See more
Order a watch trough minto came trough them as i send multiple mails i didn´t got response , watch didn´t got serial number on it or in the service papers as i went to check on plein cite they assu... See more
I received my order from Germany to Italy super fast that i just surprised , the watch is just amazing, I will definitely buy again.
Company details
Written by the company
Unsere Leidenschaft für Uhren und Schmuck möchten wir mit Ihnen teilen. Überzeugen Sie sich selbst von der großen Auswahl, den günstigen Preisen und unserem Kundenservice.Wir freuen uns, unsere Leidenschaft für hochwertige Uhren an unsere Kunden weitergeben zu können und Sie bestmöglich zu beraten. Besonderen Wert legen wir auf unseren Service und eine zuvorkommende Behandlung des Kunden. Wir hoffen, auch Sie bald zu unseren zufriedenen Kunden zählen zu dürfen!
Contact info
Kiem-Pauli-Weg 3, 85757, Karlsfeld, Germany
- 0176 82598004
- info@watchroom24.com
- watchroom24.com
Hasn’t replied to negative reviews
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Received fast, in a perfect condition.
After the order I instantly received an e-mail that they are ready to ship the package. The e-mail was not auto generated, the owner himself took the time to thank me for my order. Within a week I got the package, no problems appeared. I’m really grateful, I had the same necklace but it got stolen in Italy. I’m happy there was one of this beautiful jewelery left in the world somewhere! Thank you!
I have bought a watch and now being charged extra costs
I have bought an expensive watch for my husband’s birthday & was not told about any potential charges that might occur, however just had a letter saying I owe custom chargers of £113 for this item to be delivered & is being held at a local sorting office this has now put me in a very difficult situation of having to maybe sent items back , contacted seller and nobody has got back to me as yet … would never use this seller again
Do not buy from here!!!
Do not buy from here!!!! If buying from UK, you will have to pay extra custom charge on top! And they do not make this clear on their website!
CUSTOMER Service
Order a watch trough minto came trough them as i send multiple mails i didn´t got response , watch didn´t got serial number on it or in the service papers as i went to check on plein cite they assured me it needs to be there but on watchroom package there wasn´t .Really bad customer service
Everything amazing
I received my order from Germany to Italy super fast that i just surprised , the watch is just amazing, I will definitely buy again.
Won’t reply to emails
Won’t reply to emails. Watch broken. Plus also Fake. Avoid at all costs
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE
i’m not sure why there are so many/ any good reviews? i checked trustpilot and saw all the glowing reviews and purchased a watch - it’s fake and also got hit with a close to £100 customs charge.
also zero communication. they replied to my emails until i purchased and told me shipping would be within a few days (forgot how many they said it happened so long ago) and when it didn’t arrive i emailed and they just never replied
i investigated and found a number to call - it didn’t work, found another one - the lady didn’t speak english and all she could say was their email.
paypal wouldn’t refund me either
honestly do not waste your time this company needs to be shut down and don’t believe the good reviews i really regret doing so
they sell fakes, it’s not legit.
TLDR: ITS A SCAM DO NOT BUY
It’s been over 3 weeks since ordering…
It’s been over 3 weeks since ordering my watch and have now found out I have to pay just under £100 customs duties before parcel force deliver.
Be warned if you are purchasing from DE to GB you will have to pay the custom duties at 20% on purchase price
Fantastic quality and really nice case
Everything ok
Perfecto!!!!!!!!!!!!!!
Authentic as described
Excellent customer service
Excellent customer service. Exclusive collections of watches. Among all the best collections I purchased an expensive watch of Rolex Brand. It's perfectly adjusted in my hand and looking so cool. Lovely products.
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