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shutdown
United Kingdom
2.5
20 reviews
No recent history of asking for reviews
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NOT A FAKE REVIEW this company has two trustpilot profiles, I strongly advise you check them both as they are fraudsters. They sell junk passed off as good working order then when a return is requested the buyer is ignored. They have a long lamentable history of scamming people. They have now resorted to posting thier own reviews stating all negative (honest) reviews of them are fake. Desperate dodgy dealings.
I never received my watch that I ordered and payed for. No customer service is responding. This website is a huge scam, don’t make the same mistake to order sth from there!
They sent me a knackered watch. Offered to fix it if I sent it back. Several months have passed, been ignored. Now I have no watch and I'm out of pocket. Scammers. Stay clear
First experience not to good.bought a watch of the company payed for it then get an email in the morning saying it had been sold..and to pick another of there website.i told them I don't want another and you should be offering a refund not just pick another I told them I want a refund but never heard anything again then when I filed a complaint with PayPal they refunded me .steer the other way people Muhammad Adam I'm afraid you have lost my custom.its becouse of customers where you are today so treat them better a company runs on customers not fresh air
The watch is defective!!
Please pay my money back!
Mattiazzo Claudio
Switzerland
Reply from Watch Parts Global
Thank you for your feedback, we apologise for the outcome of your transaction, although we do our best to describe our item, there are rare cases where the watch may not live up to your expectations, get damaged during transit or any other reason, therefore we keep an open return policy which allows you to send the watch for a full refund at our cost, hope we can provide a better experience next time, kind regards adam
Could certainly improve communication and tracking info but good service overall
Honest advice if you're tempted to buy from this website: AVOID IT. I left a 5 stars review as soon as I got the watch, but after not even 24 hours the wristband broke. Emailed the seller, said he would send me a spring for me to fix it.
Still waiting for that.
2nd March new edit. I'm still waiting for the part. The seller said that the envelope has probably been lost by Royal mail and that he would have sent a replacement which obviously never arrived.
Reply from Watch Parts Global
Thank you for your feedback, we apologise for the outcome of your transaction, although we do our best to describe our item, there are rare cases where the watch may not live up to your expectations, get damaged during transit or any other reason, therefore we keep an open return policy which allows you to send the watch for a full refund at our cost, hope we can provide a better experience next time, kind regards adam
Excellent service watch has exceeded my expectations.
Superb Service communication second to non really helpful supplier my only criticism is the packaging of the item it was poor and consequently the box was damaged in transit luckily the contents were not compromised but Not really good enough for a professional supplier!!
Very pleased with the watch.
Very quick delivery and well packaged. Would definitely buy again *****
Ordered via ETSY, arrived within days, with spare strap connectors and fitting tool.
Supplied as described, very happy.
Your site is easy to navigate. The item arrived as advertised and in the time it was supposed to arrive. And, as a non-watch expert, I THINK the watch is authentic. Huzzah!
Bracelet ordered. Received despatch notice and never arrived. Tracking ID also not valid. I have chased several times without success. Treat with caution I have lost £40 to them!!!
Update: I got contacted after posting review and offered refund or reship. I asked for reship and have heard nothing since. Still £40 down and no further contact. Beware!!
Reply from Watch Parts Global
Hi, Sorry about the experience you had with us, please contact us with your order id and we will arrange a full refund for you.
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