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Watches of Wales Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 384 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach. Many people appreciate the exciting and transparent competitions, offering a fair chance to win high-quality watches and other prizes. The overall experience, whether buying, selling, or entering competitions, is frequently described as smooth, efficient, and straightforward. Customers highlight the ease of use of their services and the high integrity of the business. Many reviewers express strong recommendations, planning to return for future purchases or competition entries due to the excellent service received.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high standard and varied collection of... See more

Competition

Reviewers mention positive feedback about competition, highlighting the ease of entry and the high standard... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as easy, seamless, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, outstanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking... See more

Company replied

Rated 5 out of 5 stars

Entered a watch competition again, only takes 1 ticket! Have to say these competitions are fair and transparent so when we have a spare few quid and we see a nice watch we give it a go, especially if... See more

Company replied

Rated 5 out of 5 stars

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(520)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great raffle company

Great company, played a fair few times over years. And just 1 ticket got me the win! Quick to tell me, quick to arrange delivery! Lovely company to deal with, highly recommend.
I won the Wimbledon 😍

13 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Jamie

Congratulations again on winning the Wimbledon 😍

We're delighted everything went smoothly from the win through to delivery.

Enjoy your prize, and thanks for the recommendation!

All the best, The WOW Team

Rated 5 out of 5 stars

It’s a very affordable completion for…

It’s a very affordable completion for what’s on offer

16 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Jack

The the odds are always great too because of how we limit ticket sales, good luck in any future comps ⌚ and thanks for the review.

All the best, The WOW Team

Rated 5 out of 5 stars

Seamless and trouble free

Seamless and trouble free, as always, to enter. Nice varied collection and a great overall experience. Thank you

15 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Tom

Great review and feedback, thanks for taking the time to leave it!

All the best, The WOW Team

Rated 5 out of 5 stars

Watches of Wales

Great dealing with Jordan every time, just want to win one of his competitions at least once!

12 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Keith

Jordan said thank you so much for your kind feedback 🙂 and we all wish you good luck at all times 🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Great experience and very easy to look…

Great experience and very easy to look through.

12 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Shaun

We're really glad you had a great experience and found everything easy to browse.

We appreciate you leaving a review, thank you!

All the best, The WOW Team

Rated 5 out of 5 stars

A must go to company if your after a…

A must go to company if your after a high end watch , great customer service with a knowledgeable background to answer all questions

10 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Nathan

Thank you so much for the great review! 😊 We're really pleased you had a good experience and found our knowledge and customer service helpful. Enjoy your watch, and we hope to see you again in the future! ⌚

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to enter

Easy to enter, well communicated

12 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Adam

Thank you for your feedback, it's this kind of feedback that keeps us in the loop knowing that everything is running smoothly from the entrants perspective.

All the best, The WOW Team

Rated 5 out of 5 stars

Good Prizes

Easy to enter,good prize to be won.

10 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Roger

Good feedback altogether, thanks and good luck in the comps!

All the best, The WOW Team

Rated 5 out of 5 stars

Very easy to do business with

Very easy to do business with, I know where I will be going for my next watch.

10 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Samuel

Thanks so much for your review! 😊 It was a pleasure helping you, and we're really glad you found the process so easy. We look forward to seeing you again when you're ready for your next watch! ⌚🙌

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to enter

10 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey David

Thanks for taking time out to leave a review, it's appreciated.

All the best, The WOW Team

Rated 5 out of 5 stars

Amazing and honest competitions

Amazing and honest competitions
Have already won 3 times and everything has been smooth and easy. Wow is just amazing.

10 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hello

Thanks so much for the lovely review! 😊 Three wins is amazing, congratulations again!

We're so glad you've had a great experience with us, and we really appreciate you entering. Good luck in the next draws! 🍀🎉

All the best, The WOW Team

Rated 5 out of 5 stars

Had an appointment with Paul regarding…

Had an appointment with Paul regarding selling some jewellery. He was very polite and explained everything with no pressure into selling my gold.I would definitely recommend to anyone who is thinking of selling any jewellery not to go anywhere else.The previous day we went to a mobile jewellery buyer and they offered us £600.00 less at what we received from Paul .I can’t thank Watches of wales for there honesty and fantastic customer service.

8 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Kevin

Thank you so much for taking the time to leave such a wonderful review! It was an absolute pleasure meeting you and helping you with your jewellery.

Hearing that you had a pressure-free experience is incredibly important to me. At Watches of Wales, we always pride ourselves on transparency and giving our customers the honest, fair market value they deserve. I am absolutely delighted that we could secure you £600 more than that mobile buyer's offer!

Thank you for your recommendation and for trusting us with your gold. If you or your family ever need anything else in the future, whether buying, selling, or part-exchanging, you know exactly where we are.

All the best, The WOW Team

Rated 5 out of 5 stars

Enjoyed entering it was so easy to use…

Enjoyed entering it was so easy to use the site to buy the tickets, wish me luck 😉

8 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Wayne

Thanks for the great review! We're so pleased you found it easy to enter. Fingers crossed for you, and good luck! 🤞😊

All the best, The WOW Team

Rated 5 out of 5 stars

Best competitions out there right now…

Best competitions out there right now without question. Clear, transparent and always an interesting piece up for grabs.

5 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hello 👋🏼

Thanks so much for the fantastic feedback! We're really glad you're enjoying the competitions and appreciate your support. We've got plenty more exciting prizes on the way, good luck! 🍀

All the best, The WOW Team

Rated 5 out of 5 stars

What a fab company to deal with. AAA ++++

What a fab company to deal with. A pleasure from start to finish. Even met me at the train station. I can see this being a long term relationship. I even came away with two unexpected purchases. Gave me prices over email and never once tried to renegotiate.

6 July 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Chris

Thank you so much for your kind words! It was an absolute pleasure meeting you, and we're delighted you found a couple of extra treasures while you were here.

Look forward to hopefully seeing you again soon! #longtermreleationship😊

All the best, The WOW Team

Rated 5 out of 5 stars

Great company I love the watches I’d…

Great company I love the watches I’d love to own a Rolex one day 🙏 you have to be in it to win it 😂 maybe just maybe this just might be my turn to win it 😂🫶🏻 please call out my number 🤷🏻😂

5 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Darren

Thank you for the review!

We're so glad you love the watches, and we wish you the very best of luck in the draw. You never know, someone has to win, so hopefully this is your lucky one! 🤞⌚

All the best, The WOW Team

Rated 5 out of 5 stars

Value for money reflected on the value…

Value for money reflected on the value of the watch fingers crossed 🤞🏼

4 July 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Mr Harris

Thank you for your review! We're glad you can see the value, and we really appreciate your feedback.

Always fingers crossed! 🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Sold my rolex recently and was suprised…

Sold my rolex recently and was suprised how quick it was also the 2 gentlemen were such lovely people will definetley return to buy one of there stunning handbags soon .

26 June 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Stephanie

Thank you for your lovely review! We're so pleased you found the process quick and enjoyable, and it was a pleasure meeting you.

We really appreciate your kind words and look forward to welcoming you back when you're ready to choose one of our fabulous handbags!

All the best, The WOW Team

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