Waste King Recycling Limited  Reviews 919

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, helpful, and professional, often going above and beyond expectations. The service is frequently described as excellent, efficient, and quick, with many people highlighting the ease and speed of the booking process and the promptness of the delivery and collection services. Consumers also appreciate the smooth and hassle-free user experience from start to finish. However, some customers also noted minor issues with the booking process, finding the website a bit difficult to navigate. A few other people also felt that their specific collection requirements were deemed too insignificant or that the company's explanation for not collecting certain items, such as a "too heavy" skip bag filled with cardboard, was inaccurate.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the booking... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the swift delivery of... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the site easy to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wayne, Jordan and John did an exceptional job in clearing a very challenging property and garage. They were incredibly hard working, experienced, organised and friendly. They went above and beyond an... See more

Company replied

Rated 5 out of 5 stars

After being let down by another company the day before my move,Russell from Waste King stepped up and found me a replacement within minutes. Extremely professional and very friendly. The move went ah... See more

Company replied

Rated 5 out of 5 stars

A great experience from start to finish. As a returning customer, Lauren, put me at ease when making the booking. Since we were clearing four different areas around the garden it was hard to estimate... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish with waste King. Very easy to book, arrived on time, James called to give 10 minutes notice of his arrival which was really useful. All work carried out very qui... See more

Company replied


Company details

  1. Garbage Dump
  2. Garbage Collection Service

Written by the company

Waste King is an environmentally friendly company specialises in a wide range of waste collection and recycling services for both domestic and commercial customers including: house, garage and garden clearance, rubbish removal, skip hire, shop and office clearance and refurbishments, WEEE (waste electrical & electronic equipment) collections, wait & load services, SWMP (site waste management plans) and confidential document destruction. Our waste management services allow you to forget all about your rubbish and allow us to offer help and advise on the best and most cost effective solution, our staff are always happy to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

919 reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

£360 to dispose of half a dentist chair…

£360 to dispose of half a dentist chair lol.
Wow super greedy!!

29 April 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

Thank you for taking the time to leave a review — we really appreciate your feedback!

We completely understand the concern around pricing, and we're happy to explain why this type of collection is priced the way it is.

Unlike general household waste, a dentist chair is classed as commercial equipment, which means it falls outside what your local council is able to collect. Disposing of it correctly requires a licensed waste carrier, along with a waste transfer note for your records — both of which are included in our service.

The cost reflects a fully compliant, hassle-free collection with everything handled and documented properly, giving you complete peace of mind and ensuring there's no liability on your end.

We hope this helps to clarify things, and we'd love to help if there's anything else we can do for you. Please don't hesitate to get in touch!

Rated 5 out of 5 stars

Rubbish pod clearance

John was extremely polite and professional and once again did a great job here at Guildford house

24 April 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

What great feedback - thank you! We'll be sure to pass on your comments to John.

Rated 5 out of 5 stars

James & Wayne arrived early and worked…

James & Wayne arrived early and worked very hard and quickly. There were no issues. And we will be using this company again. Thank you guys.

23 April 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

Thank you for taking the time to leave us a review! We're delighted everything went smoothly from booking through to collection. We'll be sure to pass on your comments to both James and Wayne.

Rated 5 out of 5 stars

A polite and efficient collection!

Waste King were polite and courteous throughout the whole process of getting the waste collection booked in and taken away.

I particularly praise James the driver for his bright, professional and friendly personalty and Harry who was attentive and prompt with his communication.

31 March 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

Great to hear - thank you! We'll be sure to pass your praise on to both James and Harry and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Superb service

Fast, efficient, clean, and friendly. Give Tom (our super collection man) a pay rise.

2 April 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

What great feedback - thank you! We're really proud of our team and it's wonderful to know the service hit the mark. We hope to see you again next time you need a hand clearing out!

Rated 5 out of 5 stars

Great service

Tom and Steve arrived early on a Monday morning and were quick and efficient in clearing up the rubbish on our drive. We wouldn’t hesitate to use Waste King again

30 March 2026
Unprompted review
Waste King Recycling Limited  logo

Reply from Waste King Recycling Limited

Thank you for choosing WasteKing and for leaving such a great review! We'll pass your praise onto both Tom and Steve. We'll be here whenever you need us!

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, helpful to have list of items not taken. Easy to book day and expect will get time slot for collection on the day.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Bizarre treatment and unanswered questions.

This company has behaved very bizarrely. They requested an application form and then a credit form to be filled out, and then radio silence. After a couple of chases I randomly received a reply from a competitor who they had passed us over to. Maybe our requirement was too insignificant for them. I messaged to ask why we had been palmed off, and why we now had to start the whole process again, to which I got a response that far from answered that question. To be fair, they were polite and professional in their communication (when they did reply), but all-in-all they're far from a company I would recommend to any sizeable business.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Big thank you to Lee at Waste King

Big thank you to Lee at Waste King, super quick to get the waste removed and friendly to talk to. I really appreciate your help! I have recommended to friends and family :-)

24 March 2026
Unprompted review
Rated 5 out of 5 stars

No room for skip no problem!

We didn’t know what to expect using a van collection for the first time but we have been more than impressed. James very easy to talk to and works really hard. We struggle to get a skip lorry on our drive so man and a van seemed the way forward. We are still doing renovation work and I don’t think we will hire skips again.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I was so impressed with the service from Waste King. The explanation from how to go about organising the collection was helpful from the start. I received a helpful call ahead of the arrival of the lorry and the man collecting was amazing - so polite and helpful. Would definitely recommend or use them again if needed

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Tom was absolutely fantastic

Tom was absolutely fantastic. Arrived at the right time, cheerfully took away all our rubbish and left nothing behind. Strongly recommended. Couldn’t have done better

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service! Jordan is a credit to Wasteking!

Jordan turned up nice and early to take all our rubbish from the house and garage we have been clearing out following the sudden death of a family member.
What an absolutely lovely young lady! She couldn’t do enough to help us and I’ve never seen anyone with such strength! Jordan helped us pay extra to have more items taken away and she did a fantastic job. What a credit to your company she is. Thank you again Jordan and all the very best for the future x

2 February 2026
Unprompted review

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