Absolutely great customer help. Did have to switch to a replacement car numberplate for some time. Once my car was back way quicker than expected, asked to bring back my car back to the membership, ev... See more
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Really accessible and good service. I sometimes experienced a bad odour from the water and sensors can be a bit rough flipping the exterior mirrors open and closed but on the bright side an employee... See more
Company replied
It would be great if the service would be in English or German language. Furthermore the invoice-mail-routing for my abo doesn’t work, so I’ve to lock in every month to save my invoice. Washin... See more
Company replied
Hi There, I washed my car mercedez benz, it stripped off my trim strips, I belive they have very stong brush mechanism due to that sometimes it damages your car, but on their website they clearly... See more
Company replied
Company details
Written by the company
Vask så ofte du vil fra kun 139 kr./md. hos Wash World. Med ubegrænset bilvask får du fleksibiliteten til at vaske så ofte du vil, når du vil - til en fast lav pris. Vi tilbyder tre forskellige medlemskaber og mere end 140 vaskehaller rundt om i Danmark. Vores enkeltvask er perfekt til dig, der kun vasker bilen en gang imellem. Her skal du ikke registrere eller tilmelde dig som medlem, men bare betale for din bilvask ved vaskehallens terminal.
Wash World
Written by the company
- Kvalitet!
- Vi anvender markedets førende vaskemaskiner, der sikrer dig et flot vaskeresultat igen og igen. Vores vand er specielt behandlet for at undgå kalkpletter, og vores børster er specielt udviklet til at beskytte din bil!
- Ingen overflødig ventetid!
- Vi har minimeret ventetiden omkring vaskehallen, ved at effektivisere betalingsprocessen og maskinerne. Herudover har vi øget sikkerheden i hallen, så du kan blive i bilen under vask. På denne måde kommer du hurtigt igang og afsted igen!
- Ubegrænset bilvask!
- Køb medlemskab med ubegrænset bilvask fra kun 139 kr/md, og vask bilen lige så ofte du vil!
- Miljørigtig bilvask!
- Vi har markedets førende og svanemærkede biologiske vandrens. Det reducerer vandforbruget med 85%, så du kan vaske din bil med ren samvittighed.
- Billig enkeltvask
- Køb enkeltvask fra kun 59 kr. pr. vask.
Contact info
Denmark
- washworld.dk
3.5
Average
20K reviews
Asks customers to review
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Reply from Wash World
Hej Jørgen,
Fantastisk at høre! 😊 Tak for din anmeldelse.
Venlig hilsen,
Omar
2 out of 3 self-wash stations did not…
2 out of 3 self-wash stations did not work. I had to drive through a brush machine
20 February 2025
Reply from Wash World
Hi Luka,
I’m sorry to hear that most of the self-wash stations were out of order. I understand that this can be frustrating, and we continuously work to keep all stations operational. Thanks for your feedback – it’s appreciated!
Best regards,
Omar
Reply from Wash World
Hi,
Great to hear! 😊 Thanks for your review.
Best regards,
Omar
Reply from Wash World
Hi,
Great to hear everything met your expectations! 😊 Thanks for your review.
Best regards,
Omar
Terrible Experience with Wash World
Terrible Experience with Wash World – Constantly Out of Service!
I signed up for a Wash World membership, expecting a convenient and reliable car wash service. However, the location at Loftbrovej 2, 9400 Nørresundby has been out of order for over a month. Every time I attempted to use it, it was not working.
I contacted customer service multiple times, and they kept saying they needed to send someone to fix it—but nothing ever changed. Despite paying for a membership, I have not been able to use the service at all. It is unacceptable to charge customers while failing to maintain the equipment properly.
If you’re considering a membership with Wash World, I strongly advise against it. Poor maintenance, unreliable service, and unhelpful customer support make this a complete waste of money. I will be canceling my membership and looking for a more dependable car wash.
7 February 2025
Unprompted review
Reply from Wash World
Hi
We sincerely apologize for the service and the experience you had. We are working to resolve the issues with the car wash as quickly as possible. Please feel free to contact our customer service for further assistance.
¨
Best regards
Ammar
Reply from Wash World
Hej Dalibor
Tusind tak for din fantastiske feedback! 😊🌟 Vi er glade for, at du er tilfreds. Vi glæder os til at se dig igen! 🚗✨
De bedste hilsner,
Jacob
Just drove 9km to Wash World in Farum
Just drove 9km to Wash World in Farum. Only 1 wash hall working AGAIN!!!!
The queue is down the street. Wash World…… maintain your machines. It’s so frustrating to pay a monthly fee for a service we can’t use. It happens way too often.
2 February 2025
Unprompted review
Reply from Wash World
Hi, Jason
I’m really sorry to hear about your frustrating experience in Farum. We understand how inconvenient it is when only one wash hall is operational, especially when you've driven there expecting a smooth wash. Your feedback is truly appreciated, and I’ll make sure it’s noted. We’re continuously working on improving reliability, and I apologize for the inconvenience this has caused you.
Best regards,
Jacob
very bad service
very bad service, always one or two don't work almost the whole month. every time i want to wash the car they are broken. wash word is the worst. I intend to cancel my membership.
27 January 2025
Unprompted review
Reply from Wash World
Hi Abdulwahab,
I’m truly sorry to hear about your experience – this is definitely not the standard we strive for. If you’re encountering issues with our facilities, I recommend reaching out to our customer service through the ‘Help’ section on our website so we can look into this and assist you as quickly as possible. We hope to have the chance to improve your experience in the future.
Best regards,
Omar
Nice and great
18 January 2025
Reply from Wash World
Hi Amarjit,
Thank you for your great review. I’m so glad to hear you had a nice experience with us. We look forward to washing your car again!
Best regards,
Sophie
Always 1 hall or both are not working…
Always 1 hall or both are not working and you need to wait for long time in Sweden - Ängelholm city
This is not good!
20 January 2025
Unprompted review
Reply from Wash World
Hi Feras,
Thank you for your feedback, and I’m sorry to hear about your experience. I understand how frustrating it must be to face delays due to halls being out of service. Please know that we are constantly working to minimize downtime and improve availability. We appreciate your patience and hope your next visit will be much smoother. 🙏🚗
Best regards,
Lana
Tak for god vask
13 January 2025
Reply from Wash World
Hej Ahmad,
Tusind tak for din anmeldelse! Det glæder mig at høre, at du er tilfreds med din vask. Vi ser frem til at byde dig velkommen igen næste gang!
De bedste hilsner,
Sophie
Everything is great
12 January 2025
Reply from Wash World
Hej kyrylo,
Thank you so much for your fantastic feedback! 🌟
We're thrilled to hear everything went perfectly with your visit.
Your support means the world to us! 😊
Best regards
Cathrine
Helle
Hello, excellent company, and I asked for a price change of 100 kronor, I returned an old price of 219 and I can not pay, can you help me? Thank you.
3 January 2025
Reply from Wash World
Hi Hussam,
Thank you for your kind words and rating!😊 Regarding your question about the price, I'd love to help you resolve this. Could you please reach out to our Customer Service team via the "Help" section on our website? They will be able to assist you directly with pricing issues.
Best regards,
Lana
Wash World offers the convenience of…
Wash World offers the convenience of washing your car anytime, which is great, but there's too much detergent left on the car after washing. Overall, it's decent.
31 October 2024
Unprompted review
Reply from Wash World
Hi Hector, thank you for your review!
I'm glad to hear you appreciate the convenience of our car washes. I’m sorry, however, to hear about the detergent residue on your car. That’s not the experience we aim to provide, and your feedback is valuable in helping us improve. If you continue to experience this issue, please don’t hesitate to reach out to our customer service team through the “Help” section on our website.
We hope to provide you with an even better experience next time!
Best regards,
Aden
Mine is a basic wash subscription
Mine is a basic wash subscription. The wash was excellent but the blower could not drain the water from car. There was ample of water dripping when I came out of the wash floor.
18 November 2024
Reply from Wash World
Hi Harish,
Thank you for your feedback and for sharing your experience 🌟. I’m glad to hear you were happy with the wash itself! I’m sorry the blower didn’t fully dry the car – we appreciate your input and will look into it. If you need further assistance, feel free to reach out to our customer service team.
Best regards,
Sophie
where is the soap
You tell us to prewash using your buckets, water and soap.
Where is the soap. (Holbaek).
Lots of times the soap is also missing in the car-wash.
3 November 2024
Unprompted review
Reply from Wash World
Hi! Anders
Thank you for your feedback. I understand the frustration if soap isn’t available for prewashing or during the wash itself. I recommend reaching out to our customer service through the "Help" section on our website, so we can address this directly and improve availability.
Best regards,
Jacob
A bit confusing at the initial screen…
A bit confusing at the initial screen selection. It felt like it didn't added enough soap on the car also the user is not informed on the steps that the washing program is undertaken. An info screen might be helpful during the washing process.
19 October 2024
Reply from Wash World
Hi Adrian
Thanks for sharing your feedback. I’m sorry to hear that the screen selection was confusing and that the soap level didn’t meet your expectations. Your suggestion for an info screen to guide users through the washing process is a great idea, and I’ll make sure to pass it on to the team. We appreciate your input as it helps us improve the overall experience for our customers!
Best regards
Jacob
Wash World is a company with modern…
Wash World is a company with modern services and competitive prices. I recommend it with pleasure!
4 October 2024
Reply from Wash World
Hi Aurelian,
Thank you for your review! We're thrilled to hear that you're satisfied with our modern services and competitive prices. We look forward to serving you again soon!
Best regards,
Ammar
Super good ❤️❤️
16 September 2024
Reply from Wash World
Hej,
Mange tak for din fine anmeldelse og de 5 stjerner!
Vi ser frem til at byde dig velkommen igen.
De bedste hilsner,
Sophie
Damage cars
Damage cars ! No recommendations! I Seend mail with video and pictures ...the wash world they don't care! Don't wash your car with them!
5 June 2024
Unprompted review
Reply from Wash World
Hi Alexandru,
Thank you for your review. I'm truly sorry to hear about your experience. If you've already sent a video and pictures to our customer service team, they will review your case and get back to you as soon as possible. We take such matters seriously and want to ensure it’s properly addressed.
Best regards,
Yahya
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