Warranty Administration Services Ltd Reviews 

272
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, making interactions pleasant and stress-free. Many highlight the service's efficiency and speed, noting claims are handled professionally and resolved quickly with clear communication. The warranty process is described as straightforward and comprehensive, providing peace of mind and positive outcomes for vehicle repairs. People frequently mention feeling in good hands, appreciating the team's personalized and understanding approach. This results in a painless and highly recommended experience, with customers expressing gratitude for the exceptional professionalism and support.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

People report positive experiences with service, often highlighting the helpfulness and efficiency of the... See more

Claim

Clients share positive opinions on claim, with many reviewers highlighting the efficient and professional... See more

Warranty

Customers report positive experiences with warranty services, often highlighting the helpfulness and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful and friendly. Tara was friendly, professional and extremely prompt in her response to my claim, amongst a small misunderstanding she went above and beyond to ensure I was covered... See more

Rated 5 out of 5 stars

Incredible service. Tara was understanding and brilliantly helpful with every aspect of the issue raised. It's so refreshing to know that there are people out there that still care about not only thei... See more

Rated 5 out of 5 stars

Unfortunately I had a problem with my car, but so glad it was covered by WAS ltd. The process was very straightforward and I had the pleasure of dealing with a lovely lady named Tara, who talked me th... See more

Rated 5 out of 5 stars

I’ve used WAS on a number of occasions now, and every time they’ve been exactly the people you want on the other end of the phone. They know the technical detail and have been through the process enou... See more


Company details

  1. Vehicles & Transportation

Written by the company

Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.


Contact info

4.9

Excellent

TrustScore 5 out of 5

272 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(272)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful and friendly.

Extremely helpful and friendly.

Tara was friendly, professional and extremely prompt in her response to my claim, amongst a small misunderstanding she went above and beyond to ensure I was covered.
Nobody wants issues with their vehicle but it's safe to say that if you do have any problems, you are in good hands with this company.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

It's refreshing this day in age to have…

Incredible service. Tara was understanding and brilliantly helpful with every aspect of the issue raised. It's so refreshing to know that there are people out there that still care about not only their work but the customers they deal with. Persistence, integrity, would highly recommend.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick, easy and professional

This is my first claim with the warranty and I’ve had such a positive experience, they’ve been so helpful and informative. Always prompt and quick at replying which made the process so much easier and quicker! Currently waiting for reimbursement but it hasn’t been long and any questions I’ve had have been answered so quickly and professionally. Would highly recommend!

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Admin are fantastic

I have been liaising with Kirsty (in the Admin team) for a few years now. She is always courteous, extremely helpful and quick to respond to my requests/queries.
An excellent team member of Warranty Admin Services!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Painless and incredibly helpful

My experience with this warranty service has been completely painless from start to finish. The person I was put in touch with, Tara, was so friendly and answered all of my questions quickly and simply. Thank you Tara for all your help!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

The only car warranty I would take

This is the third claim with Warranty Admin - all of them were dealt professionally, prompt and with proper and due process. While I hear some bad stories from garages and other warranties, I would only take Warranty Admin as my next car warranty, and I would highly recommend. Particularly Tara and Robert are very pleasant, professional and understanding.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Tara made my warranty claim superbly easy and was without a doubt the nicest support agent I have ever had the pleasure of dealing with. You should have zero doubts about using this service.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Warranty Claim

Having interacted to make a claim with Warranty Administration Services, the experience was entirely positive.

They facilitated the process with the dealer and the claim was paid promptly post repair

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

The service provided by the whole team is second to none, I cant fault them at all. The admin team Vicky and Kirsty are always professional and will go above an beyond to help.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Truly exceptional service

We just experienced the best customer service ever.
Before submitting our warranty claim we read the many Trustpilot reviews in praise of Matthew & Tara. They almost seemed too good to be true, but turned out to be spot on. We emailed the claim & they got to work immediately : clear guidance & friendly advice; prompt checks of the garage estimate; confirmation to carry out repairs followed by prompt payment.
Matthew & Tara have been a breath of fresh air. If you have a warranty with this company & have a legitimate claim, rest assured that your experience will meet your standards. Truly superb.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Matt especially really helped me out. Fast to respond, talked me through the process and got stuff done without any hassle. Top man and top company.

3 July 2025
Unprompted review

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