Warranties UK Reviews 

221
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Staff are consistently praised for their professionalism and helpfulness, making interactions pleasant and informative. Customers frequently highlight the excellent customer service, appreciating the clear explanations, patience, and personalized approach to finding suitable warranty solutions. The overall service and user experience are described as efficient and stress-free, with many noting the affordability and comprehensive nature of the warranty coverage. However, some customers also noted concerns regarding warranty terms, with instances of being charged for unusable policies or experiencing a lack of clarity about coverage details.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, knowledge,... See more

Warranty

Users describe positive interactions with warranty, often highlighting the helpfulness and professionalism of... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and very... See more

User experience

People report positive experiences with user experience, finding it easy, helpful, and friendly overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a great conversation with Kam over the phone.As a first time buying a vehicle,it can be very overwhelming in terms of documents—insurance,road tax & warranty.Kam really aided me today with such ch... See more

Company replied

Rated 5 out of 5 stars

Cameron is a credit to the team. He was so polite, helpful and sounded very cheerful. I felt very comfortable talking with Cameron. His professional manner is outstanding. I really can't say any... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience thanks to Kamran’s exceptional customer service. He was friendly, attentive, and took the time to explain everything clearly. He followed up promptly, kept me updated thr... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Stella enough for her outstanding customer service. She’s been nothing but helpful every step of the way. So patient and professional. The warranty itself has been a lifesaver I’ve had a... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Finding a warranty product that suits you could be what saves your car when you most need it. That’s why we offer different levels of warranty cover to suit different drivers. Take a look at our website to find out more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(221)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lisa is a credit to your team

Lisa was absolutely lovely and personable. Explained everything clearly and really explained the benefits of the plan. Credit to your company she deserves a raise :) thanks again Lisa, Jodi x

13 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Thank you so much, Jodi! 🌟 We’re thrilled to hear how lovely and personable Lisa was, and that she took the time to explain everything clearly. She truly is a credit to the team — your kind words will mean a lot to her! 💐

Rated 5 out of 5 stars

Best service provider

The representative was very professional and helpful.

12 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Thank you, Webster! 🌟 We’re so glad to hear our representative was professional and helpful — we’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

12 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Sam, Thank you for your review. Our team will be delighted to know that they were very helpful and friendly.

Rated 5 out of 5 stars

Would highly recommend

Spoke to Lisa who is really wonderful and will happily go out of her way to make everything as simple and smooth as possible Lisa has really helped me and I’m so glad I got to deal with her she really is an asset to your company

11 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Thank you so much, Sharon! 🌟 We’re delighted to hear how helpful Lisa has been and that she’s made everything simple and smooth for you. We couldn’t agree more — she’s a real asset to the team, and we’ll be sure to share your lovely feedback with her.

Rated 5 out of 5 stars

Stella great at her Job

Stella called me in the morning at work, but it was too noisy, working on a building site. So called me back when I got home. Was very patient and explained everything.

8 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Mark, thank you for sharing your experience! We’re so glad Stella was patient and took the time to call back at a better moment for you. It’s great to hear she explained everything clearly and made the process easier.

Rated 5 out of 5 stars

Lisa was so friendly and helpful

Lisa was so friendly and helpful, made the hole experience fun and professional.
I'm happy with the package i got and the deal I got from the company.

9 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Leigh, thank you for your great feedback! We’re so pleased to hear Lisa made the whole experience both enjoyable and professional. It’s fantastic that you’re happy with your package and the deal – we’ll be sure to share your kind words with Lisa.

Rated 5 out of 5 stars

Lisa provided excellent service

Lisa was so helpful and professional at all times. She found a warrant deal to fit my budget and gave me the option to roll it over when my wareant is due to expire.
Also gave me a direct email incase I have any worries and issues and worked with me every step of the way

9 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi, thank you so much for your kind words! We’re delighted to hear Lisa was able to find the right warranty to fit your budget and support you throughout the process. Knowing you feel looked after every step of the way really means a lot to us. We’ll make sure your feedback is passed on to Lisa – she’ll be thrilled!

Rated 5 out of 5 stars

Lisa

Lisa, the lady I spoke to was very friendly and very helpful. She talked me through everything so I could understand what was going on and when. She also understood when I said my head was all over the place. I loved speaking with her

9 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Phil, thank you for your lovely feedback! We’re so pleased to hear Lisa was able to make things clear and easy to follow while being so understanding. We’ll be sure to share your kind words with her – she’ll be delighted to know she made such a positive difference.

Rated 5 out of 5 stars

Lisa was an absolute star to deal with

Lisa was an absolute star to deal with, couldn't recommend enough

5 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Connor, thank you for your lovely feedback! We’re so glad to hear Lisa was such a star to deal with — we’ll be sure to share your kind words with her. Your recommendation means a lot to us!

Rated 5 out of 5 stars

It was so easy to sort out and at a…

It was so easy to sort out and at a great price I can’t remember the name of the women who worked on the phone she was from Liverpool and helped me out so much so thank you to her

5 September 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Leon, thank you for sharing your experience! We’re so pleased to hear everything was easy to arrange and that you found great value in the cover. We’ll make sure your thanks are passed on to our Liverpool colleague – she’ll be delighted to know she made such a difference.

Rated 5 out of 5 stars

Easy company to deal with

Easy company to deal with. Where very informative. Explained the warranty cover very well. I taken a 5 yrs warranty cover and the price was also affordable for the extensive works it covers. Would highly recommend.

22 August 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Michelle, thank you so much for your wonderful feedback! We’re delighted to hear that you found the process easy and informative, and that the 5-year cover gave you both peace of mind and value for money. We truly appreciate your recommendation and look forward to supporting you throughout your warranty.

Rated 5 out of 5 stars

Awesome service

Awesome service! Fast and reliable

18 August 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Charlotte, thank you for your kind words! We’re so pleased to hear you found our service fast and reliable. We really appreciate your feedback and look forward to being here whenever you need us again.

Rated 5 out of 5 stars

Had a good experience with Ndey sorting…

Had a good experience with Ndey sorting out my warranty, had good conversation and was very helpful with setting up the warranty. Great service and very responsive. Looking forward to renewing my warranty

13 August 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi,

Thank you for sharing your experience! We’re so glad to hear that Ndey was helpful, responsive, and made setting up your warranty such a positive process. We’ll be sure to pass along your kind words to her. We look forward to assisting you again when it’s time to renew!

Best regards,
The Warranties UK Team

Rated 5 out of 5 stars

Stella has been so great!

I can’t thank Stella enough for her outstanding customer service. She’s been nothing but helpful every step of the way. So patient and professional. The warranty itself has been a lifesaver I’ve had a bit of bad luck with my car this past year, and it’s saved me so much money in repairs.

11 August 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Jennifer,

Thank you for your wonderful feedback! We’re so pleased to hear how much Stella’s patience, professionalism, and outstanding service have meant to you. It’s also great to know your warranty has been such a help during a tricky year with your car. We’ll be sure to share your kind words with Stella – she’ll be delighted!

Best regards,
The Warranties UK Team

Rated 5 out of 5 stars

Ndey was very helpful and very patient…

Ndey was very helpful and very patient with me 10/10 for her and the company 👌🏾

25 July 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi,

Thank you for your fantastic feedback! We’re delighted to hear that Ndey’s patience and helpfulness made such a great impression. A 10/10 means the world to us, and we’ll make sure Ndey knows how much you appreciated her support.

Best regards,
The Warranties UK Team

Rated 5 out of 5 stars

I had a wonderful experience with Lisa…

I had a wonderful experience with Lisa today. Lisa was very helpful, friendly, and explained everything clearly. Lisa's knowledge and expertise helped me find a great policy that works for me. I’m very thankful to for making my dream come true!

5 August 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Chris,

Thank you so much for your wonderful feedback! We’re delighted to hear that Lisa was able to help you find the perfect policy and explain everything so clearly. We’re proud to have her on our team and will be sure to pass along your kind words. We’re so pleased we could play a part in making your dream come true!

Best wishes,
The Warranties UK Team

Rated 5 out of 5 stars

Great experience

Usman talked me thru the explanations of the types of warranties that were available.
Usman extremely patient, has great customer service skills and is a credit to his company. Felt comfortable and safe in the knowledge that Usman had an understanding of my circumstances and was very accommodating and supportive and friendly. This guy deserves 10 out of 10 gold stars. Spot on

4 July 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Hi Nicky. Thanks for sharing and your kind words! Usman sounds amazing—patient, supportive, and really caring. Glad you felt comfortable and well looked after!

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Bradley. He was very helpful, friendly, and explained everything clearly. He helped me find a great policy that works for me. I’m very thankful to for making my dream come true!

19 June 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Thanks for sharing, Mariya! Bradley sounds like a star—glad he made the process smooth and helped you find the right policy. If you need anything else, just shout!

Rated 5 out of 5 stars

Car broke down

Car broke down, needed a new part, warranty wise were quick and effective with paying. Car went into the garage Monday and Wednesday all works done and paid for.

17 March 2025
Unprompted review
Warranties UK logo

Reply from Warranties UK

Thank you, Laila! We're glad to hear that your claim was handled quickly and efficiently. Getting you back on the road with minimal hassle is exactly what we aim for. 🚗🔧

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