Excellent speedy delivery. Happy with blanket covers complete bed as described. Overheat element so good for use with my granddaughter. Good price so all in all a bonus. So happy in fact that I hav... See more
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Company details
Written by the company
Electric Blankets and Thorws Brand
Contact info
Unit D1 Longford Trading Estate, Thomas Street, M32 0JT, Manchester, United Kingdom
- 01614140001
- support@warmerblankets.com
- warmerblankets.com
Hasn’t replied to negative reviews
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I bought a replacement controller
I bought a replacement controller. Efficient ordering process
Great item,absolutely great in the cold…
Great item,absolutely great in the cold evening.
Three points / Feedback
Easy to order, prompt delivery, expensive @ £25 for a controller
Found your website easy to use and…
Found your website easy to use and found what I wanted straight away . Placed order and it arrived quickly. Sorted out the issue I had .
Good supply of electric blanket controllers
My electric blanket controller stopped working and Warmer Blankets were able to supply an exact replacement. Perfect.
Good service for replacement parts.
Good service for replacement parts.
Quick delivery.
Responsive on line service.
Prompt answer to phone enquiry and…
Prompt answer to phone enquiry and replacement dealt with quickly and politely
Easy to order online and arrived very…
Easy to order online and arrived very quickly
Very helpful when my blanket developed…
Very helpful when my blanket developed a fault after the guarantee period. Good company to deal with - do what they say they are going to do!
TERRIBLE
They have sent me a replacement controller that does not work. I have asked for a refund, they responded yesterday by asking me for more information about my complaint. I gave full information about how I had tested the new controller with my dual electric blanket, how it does not work and that I have tested it against my existing (old) controller that does work. I therefore asked for a refund. This was yesterday. I have not heard anything since then! Very poor service. One star because they replied to my email. However, since making this review, they have emailed to say that they are sending me a full refund (could take up to 10 days to appear in my bank account). So, they have done something - I'll give them 2 stars for that. It does make me wonder though - why didn't they send me a replacement controller? Do they not have any working controllers?
Excellent response to my enquiries and…
Excellent response to my enquiries and replacement sent instantly without any quibbles brilliant helpful staff all round 👏🏻👏🏻👏🏻
Love this blanket
Love this blanket
Top to toe warmth.
Why did it take me soon long to catch on?
No strings to untangle every winter.
Don't need bedsocks anymore and when our bedtimes differ there's no issue, win win....
Replacement controller
Replacement controller - did exactly what we needed and resorted our wearable blanket.
Good price and dispatched quickly
Great price replacement controller…
Great price replacement controller delivered free of charge - excellent!
Disappointed
Only had this blanket a few weeks and iv had to buy a replacement controller for one side has it wasn't warming up... disappointed because this under blanket wasn't cheap....
I’ve had to replace the controller…
I’ve had to replace the controller several times at a cost of £15 each time. I’ve concluded that it’s a waste of money and decided not to replace them again. I will not recommend this product to anyone
They said I ordered a replacement plug…
They said I ordered a replacement plug , why would I I don't have a blanket in the first place, then to charge me to return ,I can assure you that neither me my family and friends will ever use your company again, and I will let you know when I post your item back ,I can't say it's been a pleasure and your customer services needs a rebuilt
Wonderful electric blanket 5 stars
My Mum loves her electric blanket and it arrived quickly
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