Wantable Reviews 2,142

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing and the excellent variety of styles offered. Many people appreciate that the company helps them discover new styles and provides items that fit well and are comfortable. The customer service is frequently highlighted as impressive, with many consumers noting the helpfulness and responsiveness of the team. However, some people mentioned that the products can be quite expensive, and a few customers experienced issues with missing items or incorrect charges. There were also occasional reports of difficulties reaching customer service and dissatisfaction with the quality of certain items, describing them as cheap or not worth the price.

What people talk about most

Product

Consumers find product quality and selection to be ambiguous. Many reviewers praise the high quality, good... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the items... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Customer service

People report ambiguous experiences with customer service. Many customers express frustration with a lack of... See more

Staff

Customers consistently note ambiguous experiences with staff. While many reviewers praise their stylists for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sleazy dirtballs. Claimed I ordered goods that I never did and were even sent to some other address. Refused to refund money they withdrew from my account without my knowledge. Can't even get a liv... See more

Company replied

Rated 4 out of 5 stars

I wasn't happy with their new discount structure but then they sent a text to me with a special percent off like their old discounts. I decided to give them another chance and I'm glad I did. The bo... See more

Company replied

Rated 4 out of 5 stars

Their styling was fantastic, perfect fit and great colors. I was tempted to keep everything but for my budget, I ended up choosing just my very favorite pieces

Rated 4 out of 5 stars

Beautiful pieces. Definitely expensive, but so far worth it. Helping me step up my wardrobe,


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Wantable is a next-generation fashion brand giving customers access to high-quality products created and curated by our team of expert merchants and stylists. We deliver unrivaled customer experiences through our proprietary technology and platforms that allow customers to shop on their own or with the help of a stylist, and to try before they buy from the comfort of their own homes. Wantable was founded in 2012 with the belief that when you look good, you feel good, and has been fueling self-confidence in customers ever since.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love this service!

Love the customer service, love how quick and responsive they are at handling any questions or concerns I have, and I especially love the stylist that’s been working with me. I’ve tried another subscription brand and they just wouldn’t listen to my requests or not read what I wanted, was looking for or was trying to avoid. My stylist gets it every time.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Wantable is SOOOO much fun

Wantable is SOOOO much fun! Too bad it is pretty expensive, at least compared to what I'm used to paying for clothes... The prices aren't unreasonable for the quality of the clothing, it's just that I can't afford to get a box from them as often as I'd like, because I end up being tempted to spend TOOO much money, as the clothes are GORGEOUS and a cut above quality-wise! The customer service is absolutely FABULOUS if you need to exchange or return anything. The only thing I wish were different is that they gave you the option to exchange an item from the box not just for a different size, but also for a different color. And another small bummer is that twice I've gotten an item that I loved but was the wrong size, but when I went to exchange it, a different size wasn't available. If I had much more disposable income, I'd get a box from them every week, it is so fun to get it and see what they have styled for you!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Wantable Experience

Start to finish, the process was clear, the selections were perfect (almost too perfect), and finalizing my cart was also quick and easy.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

I love Wantable.

I love Wantable. Price , size and selection...my choice . Don't want it or don't like it ? That's ok. It's free shipping both ways. They make looking great easy and returns are even easier . Also a HUGE selling point for me is Wantable customer service. They are kind and helpful and never in a hurry. Everyone wants you to have a great experience. Two thumbs up and five stars .😍

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Great quality and inspiration

The clothes I received were a great mix of things I requested and/or fit in the pocket of my descriptions of what I like, and a couple of things that nudged me out of my comfort zone.

The quality of the clothes - fabrics, construction, fit - has increased since I last ordered a few years ago (of course, so has the price, but I don’t mind being presented with something I would usually rule out because of cost alone and then decide if I want it based on all decision factors).

I exchanged a few things and that went super fast. I think I had new sizes in hand just about five days after initial order arrived.

Overall, a great experience! I highly recommend. For me, I will use as a seasonal refresher when I can spend a bit more than usual and need inspiration.

3 November 2024
Unprompted review
Rated 4 out of 5 stars

I Found PANTS!

I felt like the stylist didn’t read what I wanted, but after trying on what was sent, I ended up purchasing everything. The jeans and pants fit me like a glove. I didn’t mind paying the extra money. It is hard to find things that fit me.

25 September 2024
Unprompted review

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