Always great service from the Servicestore. This is the third time I have used them and will be booking more jobs soon as finding good tradespeople is so difficult. The quoting, booking process... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of best service I ever had .seriously I had a very good experience with them from start to finish. They handled my inquiry soo quick and cleared my whole garden .definitely I recommend them to eve... See more
Company replied
Very pleased with this service. The online booking was easy and clear, then 2 very helpful and cheerful chaps turned up and took away my awkward furniture item. Gone in about 90 seconds! Highly rec... See more
Company replied
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
Company replied
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
919 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
The job was collection/disposal of household items. Pricing was competitive. The people who did the work were polite and efficient. They came within the designated time window. All in all, a satisfied customer.
5 June 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Anne, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
The handyman was efficient
The handyman was friendly, polite, explained and asked us our views on what he was going to do. The job was done quickly. 👍
3 June 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Saheda, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Very happy with the work carried out…
Very happy with the work carried out today by Elli the electrician. He was punctual, polite and professional. Excellent service from him and also a big thank you to Ali Shikheey who coordinated the entire solar PV and battery install with courtesy and efficiency from his base at Waltham Forest Service store. Outstanding service. 5 stars !
3 June 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Simon, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore especially Ali and Elli and are thrilled that you were left happy with their service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello Paul, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello Robin, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello Mr Mohamed Rafiq Hawa, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Water Butt Install …
The person who arrived was very friendly and polite. Once the work had been completed I was given an explanation on how I am able to to stop the overflow or let the overflow run into the drain. Everything was completely in no time and there was no mess to clear up afterwards
20 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Karen, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Excellent service, polite and hardworking staff
The two workers were very hard-working, polite and helpful and completed the job efficiently at the expected time. There was only one task they were understandably unable to fully complete - part of the carpet was impossible to remove without specialist equipment. However, everything else was done as per my request.
20 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Julia, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Perfect Service and Punctual.
Excellent service from Jadelle and the team. The clearance works on Tuesday were carried out efficiently, professionally, and with no fuss at all. Communication throughout was excellent and the customer service was greatly appreciated. A very smooth experience from start to finish — highly recommended.
19 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello A Tally, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Reply from Waltham Forest Servicestore
Hello Victoria, Thank you for leaving a 4-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Very good service
Very good service, had a free water butt installed as part of the council's flood defence scheme. Straight forward to book, got calls with updates. Operative was very friendly and helpful, and completed the job quickly.
Have used Service Store before, always happy with service, plus publicly owned which is my preference, always.
20 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Customer, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Very good job the engineer did well…
Very good job the engineer did well spary very well
19 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Zamzam, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Really friendly installer of water butt…
Really friendly installer of water butt easy to book quick service very pleased thank u
15 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Suzan, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
got rid of the rats under our floor…
got rid of the rats under our floor very quickly. Friendly and helpful guys came round and made a full inspection. They baited under the kitchen cabinets, under the floor boards and in the cellar and they rats (and the bad smell) were gone within a month
13 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Kate, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Great service
Turned up on time, gave great advice, courteous and friendly.
13 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Ben, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Called in Pest Control as after…
Called in Pest Control as after renovation we had seen a few mice.
Mike came down and was very friendly and talked us through the process in detail.
A great representative for the team.
12 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Maria, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Appointment no show !
Given a choice of 12th or 14th May appointment for a quote to carry out some gardening , weeds etc . Appt confirmed for 12th ..Waited in all day . No one came !! I sent an email asking why ? The reply was “ communication error your appointment is for 13 th May”. !!!! Now have to wait in again on 14th !!!!
12 May 2026
Unprompted review
Bed bugs
I contacted the service to deal with bed bugs. The person who came was very pleasant, explained what he was going gong to do and was very reassuring. I feel very confident that the problem has been dealt with
7 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Patricia, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Home warmth grant …
I applied for a grant for solar panels via Waltham forest council. The process was so simple and swiftly dealt with by Ali Shikheey. He was so helpful and supported me through any queries. I am so please with the service and so grateful to now have a renewable energy and money saving device installed in my home. I can’t thank him and who ever was involved in the process.
23 April 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello Madina, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
Excellent service
5 May 2026
Unprompted review
Reply from Waltham Forest Servicestore
Hello RJW, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.