After searching many sites i found Wallplanks to have exactly what i needed and the generous discount was appreciated. Never bought this wall product and never installed peel and stick before, even th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The "3 Free samples" is not free. It isn't just 'shipping' it's a discount. Starting off a business relationship with more than one lie is appalling. Sadly I'm a real estate developer and a builder wi... See more
Company replied
We were looking for something that would accent our new finished basement and I found this company online and was impressed what we saw. So I ordered the Backcountry Originals Hardwood Planks... See more
Company replied
I am trying to upgrade my family room and I would like to use your product. I was pleased that you offer free samples, however, shipping was charged, which I can understand if some one was not serio... See more
Company replied
Company details
Information provided by various external sources
Genuine engineered hardwood wall planks with adhesive peel and stick backs. Available in many styles and colors, shop peel and stick wood wall planks today.
Contact info
United States
- wallplanks.com
4.4
Excellent
914 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate and checkout was quick.
5 December 2022
Reply from wallplanks
Hi Steve! Thank you for your feedback and for sharing your nice experience with us! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Arrived quickly
Arrived quickly, the wall planks were easy to put up (we got the black shiplap) and they look great! We put them on our kitchen island.
21 November 2022
Reply from wallplanks
Hello Kelly! Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
I was fortunate enough to work with…Jonathan Schafer
I was fortunate enough to work with Jonathan Schafer regarding my wall paneling installation problems. He was outstanding both in his knowledge of the product and in his ability to describe what my options were to fix my problems. You are to be complimented for having such an exceptional individual as an employee in your company.
29 November 2022
Reply from wallplanks
Hello Robert, we are indeed lucky to have Jon as part of our team, not only does he help out our customers but also goes the extra mile in sharing his knowledge with all of us so we can replicate what he does or we at least try to. Thank you so much for you kind words we will be sure to let him and our management know.
Amazing Customer Support
Was looking for an item that was no longer listed on the site. Had to go to the chat to get it resolved. Chat was taking quite some time and I had to leave without resolving the matter. Came home to an email and touched base with the associate that had reached out. Within a few days, the item was back listed on the site and I was able to order what I needed. Always great service with this company.
15 November 2022
Reply from wallplanks
Hello Owen! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again.
The quality of the product was…the best
The quality of the product was incredible and easy to install it looks beautiful
29 October 2022
Reply from wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Reply from wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Product was purchased for the ceiling
Product was purchased for the ceiling. It didn’t quite stick as we had hoped. Would work better if glue was all the way to the ends. Gravity didn’t help. They started to come down. We had to have someone come secure them which cost extra money. But we love the end result.
1 November 2022
Reply from wallplanks
Hi Sandra! Thank you for your feedback. Wallplanks can be installed on ceilings. Our Wallplanks are one of the best products you can use for wall panel ceiling applications. Wallplanks are light weight, thin and very easy to apply. Just peel and stick to the ceiling, and then use brad nails as reinforcement per the installation instructions.
Great customer service with friendly…
Great customer service with friendly knowledgeable people.
Product is excellent!!!..... Placing new orders today.
16 November 2022
Reply from wallplanks
Hello Fred, thank you for your kind words and for the review! Please let us know if you have questions or concerns and we'd be happy to help!
The email I received stated 5 free…
The email I received stated 5 free samples but when I checked out with the promo code it wouldn't accept it because of another auto discount so I ended up having to pay for the discounted samples along with $9 shipping.
16 November 2022
Reply from wallplanks
Hello Jamie, we apologize for the confusion as our team has been working tirelessly to improve our products and services including ordering samples a lot of processes may have changed from the time you received the email and placing an order. To ease your experience we refunded the amount charged for the samples and tax which should be back on your account after a few business days. We apologize for this and we hope you would consider updating the review as well.
I want something different for my son
I want something different for my son, Room in our new house so I was watching the Georgia clan on YouTube and they make it seem so easy and my God it was I order some wall plank and we did one of his wall as an accent. It came out beautiful. He loves it. I love it. My next project is going to be my staircase as soon as I can get somebody, that’s not scared of heights to measure for me but thank you.
18 October 2022
Reply from wallplanks
Wow! We are grateful and honoured by your words and review! We are happy to be part of your house and hopefully be part of others too. We would love to see photos if you can share them with us! 😍
So happy with your sample options…
So happy with your sample options Looking forward to receiving them.
14 November 2022
Reply from wallplanks
Thank you for your feedback! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
Able to order samples
Was able to order free sample shiplap! Just had to pay for shipping, but I’m just glad I was able to get samples before committing to a certain color!
13 November 2022
Reply from wallplanks
Thank you for your feedback! We hope you will love the product. Please let us know when you are done installing, we would love to see photos if you can share them with us!
There was (supposedly) a code for free samples
There was (supposedly) a code to get 5 free samples; however when I placed my order the code did not work. CHAT was fruitless and never answered so I placed my order but I will wait until the samples come.
12 November 2022
Reply from wallplanks
Hi Renee, we are sad to be hearing about this, please know that this is not the experience we want you to have. We do apologize as we were unable to respond to your chat as we didn't have available staff over the weekend. Our team will be reaching out to you to fix this issue.
Easy process!
4 November 2022
Reply from wallplanks
Hi Taylor, we are happy to know about your experience and we are grateful for the review. Please let us know if you have questions or concerns and we'd be happy to assist you.
Wouldn’t buy again
While the wallplanks are lovely, I would not say they are easy to install without prior knowledge of how to work with them. I have some plaster and some sheetrocked walls, and the boards did not stick well to plaster without Brad nails and extra glue. They required a circular saw to cut evenly, and I had to order quite a bit extra to make up for pieces that had to be cut smaller. The customer service by text is terrible, and by email is good/ however there is shipping and a restocking fee for returns, which means it’s important to know how much to order and use or else it is easy to go way over budget. While these boards are lovely, I would not buy from this company again.
15 September 2022
Reply from wallplanks
Hi, thank you for your feedback and we apologize for the inconvenience. We are currently working on improving our communication channels such as text, emails, phone system etc. in order to provide better support to our customers. As for the installation of our product, we acknowledge that it is a process which is why we have installation instructions available to follow and serve as a guide. On plaster installations we require a minimum of one coat of pimer sealer prior to installation and make sure that the surface is clean, smooth, dry, flat and structurally sound otherwise you adhesion issues will occur. Once again we would want to apologize for this experience and know that our customer service team is always here to help.
The 2 boxes arrived with the boxes torn…
The 2 boxes arrived with the boxes torn on many sides. So far I have opened one of the boxes (to paint them) and found damaged and dented boards.
I will open the other box soon once these boards dry completely.
Respectfully,
Henry
10 October 2022
Reply from wallplanks
Hi Henry! Thank you for sharing your feedback and we're sorry your experience did not match your expectations. However, upon checking this order number, it seems this is not for carton order but for sample order only. Please feel free to reach out to info@fromtheforest.com with any further comments, or concerns, you wish to share. We would love to make things right if you give us another chance.
I love this company so much
I love this company so much. I have been remodeling my bathroom and have been ordering a box every other week or so. Their customer service is great and I will continue to recommend them.
22 September 2022
Reply from wallplanks
Thanks for leaving us such a wonderful review Brittany! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to doing business with you again.
Wall planks are great, but not the trim pieces.
The actual wall planks are great! The two trim pieces arrived with the back piece unglued, and I was also disappointed that the trim pieces aren’t the same peel and stick design.
UPDATE: The response to both my review and email did not address the two trim pieces arriving with the back pieces unglued. I understood that the trim pieces are not peel-and-stick like the wall planks are, I was only voicing my disappointment. This was a separate statement from the fact that the trim pieces are made of two parts and obviously came unglued because I have 4 separate pieces of a two-piece trim order. No mention of replacements was made by the company, so I dropped the rating from 4 to 2
stars.
3 October 2022
Reply from wallplanks
Hello and thank you for the review and feedback. We'd take this back to the team as we always strive to improve both on our services and products we offer. Please feel free to reach out for any questions or concerns you may have.
This is our third order from…
This is our third order from wallplanks.com...obviously we are 100% satisfied.
27 September 2022
Reply from wallplanks
Hello Sarah, we are so happy and grateful to have you as a customer! We appreciate your business and please let us know if you have questions or concerns!
Beautiful samples…
I ordered 4 samples and they arrived quickly. The ones I received are all very nice and heavy. We are still working on our remodeling so haven’t pulled the trigger on our choice. Waiting on countertops 💛
21 September 2022
Reply from wallplanks
Thank you for your feedback and for sharing your nice experience with us! We hope you love the product. When you are done installing, we would love to see photos if you can share them with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.