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WagTag Reviews 13

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TrustScore 4 out of 5

4.1

Pet Store
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Company details

  1. Pet Store

Written by the company

Our smart pet tag uses the latest QR code and geolocation technology to help you find your Dog or Cat faster than ever before. We help reunite pets with their owners and the added information our WagTags store give pets a fighting chance of being found.

Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
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Rated 1 out of 5 stars

Impossible to cancel

Impossible to cancel, evenntjough the help optionsctell you how there are no options to cancel. Now they want to charge an exyra month. Don't sign up you will struggle to get out without paying extra months.

11 September 2024
Unprompted review
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Reply from WagTag

Hello - we're sorry you're having trouble cancelling. We're more than happy to do this. If you haven't already please reach out to support@wagtag.co.uk and we'll sort it out. If you have emailed it does take us 2-3 days to get this processed and generate a refund.

Rated 5 out of 5 stars

Easy to set up, great value, happy customer!

A great value product which looks good, feels durable and was easy to add to my dog’s collar. Customer service were quick to answer my questions and it was really easy to set up.

1 February 2024
Unprompted review
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Reply from WagTag

Thanks, Isobel. I'll pass on your thanks to the customer service team!

Rated 5 out of 5 stars

Very easy and good value to keep my dog…

Very easy and good value to keep my dog safe and get him back if he gets lost at any point. Tags are also very strong and look good.

19 January 2024
Unprompted review
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Reply from WagTag

Thanks, Mike. We're happy you think they look good - we think so too!

Rated 5 out of 5 stars

Smooth setup

Setup was a doddle and the extra piece of mind it gives is priceless.

26 January 2024
Unprompted review
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Reply from WagTag

Thanks, George. We're glad you found it easy!

Rated 5 out of 5 stars

Great product & peace of mind

This is such a great product, makes me have complete peace of mind knowing our dog has the wag tag. The app is easy to use, we love it.

29 January 2024
Unprompted review
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Reply from WagTag

Glad you find it easy, Hanna. Thanks for the review

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Reliable product. Jago loves wearing it too!

26 January 2024
Unprompted review
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Reply from WagTag

Great to hear, thanks for taking the time to feedback

Rated 5 out of 5 stars

Fantastic product!

An absolute must have for any dog owner. Very quick delivery and really easy to use! Great product!

26 January 2024
Unprompted review
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Reply from WagTag

Appreciate the feedback, Greg. We're glad you like it

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, super quick and efficient which is exactly what I needed!

26 January 2024
Unprompted review
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Reply from WagTag

Great to hear, Fin! Thanks for your kind words

Rated 5 out of 5 stars

Fantastic idea QR Code dog tag for lost…

Fantastic idea QR Code dog tag for lost dogs. Saw this tag online, just what we wanted for our dog Frank. We worry about him getting lost. Ordered the tag and its perfect. Very easy to subscribe and easy to use even for an oldy like me. Just scan the QR code - great.

24 January 2024
Unprompted review
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Reply from WagTag

Thank you, Phil. We are glad Frank approves!

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