Wagandwool Reviews 

109
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Oh the lovely, lovely pulls! This is my second order and as soon as I ever have more need, I will order again! I prefer putting my kids in natural fibers and these are the sweetest: Beautifully ma... See more

Company replied

Rated 5 out of 5 stars

Most perfect doggy jumpers we were able to come by! Having been sending many back as nothing fitted our Russian toy terriers, found Wag and wool who were most helpful and truly exceeded any expe... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site, fast delivery, chats answered quickly and effectively. Beautiful product, XL in forest green wool, wonderful 'hand' - soft and warm - like the turtle neck with discreet opening... See more

Company replied

Rated 5 out of 5 stars

This is our second sweater from Wag and Wool. Our dog is a bit of a funny shape so we’ve downsized this time as the previous medium we got ended up more like a skirt for her (but it was so comfortable... See more

Company replied

Company details

  1. Clothing Supplier
  2. also in
  3. Pet Supply Store

Written by the company

We provide stylish and sustainable clothing for dogs, ethically made right here in the UK. Our commitment to sourcing only the best natural and recycled materials reflects our values of preserving nature and pet well-being. We believe that dogs deserve to look and feel their best while minimising their carbon pawprint. Through our thoughtful designs and slow production practices, we aim to promote a more sustainable and compassionate lifestyle for pets and their owners alike


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Really nicely packaged. Quick delivery. All perfect ❤️

4 October 2026
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Reply from Wagandwool

Thank you for taking the time to leave us a review - it's really appreciated

Rated 5 out of 5 stars

Lovely little jumper for my best…

Lovely little jumper for my best friend. Fits her well, great colour and arrived promptly! Very pleased

27 September 2026
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Reply from Wagandwool

So happy to hear! we've been fitting best friends since 2021 and these reviews are so lovely to receive

Rated 5 out of 5 stars

Lovely, lovely, lovely!

Oh the lovely, lovely pulls! This is my second order and as soon as I ever have more need, I will order again! I prefer putting my kids in natural fibers and these are the sweetest: Beautifully made!!

Delivery is remarkably quick too!

I almost never write reviews but Wag and Wool deserve all the accolades!

26 September 2026
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Reply from Wagandwool

Thank you for reviewing us, this was delightful to read on a Sunday morning! ❤️

Rated 5 out of 5 stars

Excellent product

Excellent product, fast delivery and excellent customer service

13 September 2026
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Reply from Wagandwool

Thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Beautiful coat

Beautiful coat - efficient delivery to NZ. Very happy with purchase. Thank you!

7 August 2026
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Reply from Wagandwool

So glad you love your jumper, thank you

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and quality sweater. It’s nicer than many of my own jumpers.

3 August 2026
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Reply from Wagandwool

We LOVE this!! Part of why we started Wag and Wool was to create an amazing knit for dogs that makes them feel amazing when they wear it. Just like we feel in our favourite snuggly jumper ❤️❤️ thank you

Rated 5 out of 5 stars

Very prompt delivery and great quality

We bought two jumpers and they’re both excellent quality.
We use merino wool for ourselves and with a poorly dog, we thought she’ll benefit from the jumpers.
They fit really well although we had to get used to the smaller leg holes than we have on a different top.
Great service too with very prompt delivery and it’s good to support a small business with a good ethical approach.

23 March 2026
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Reply from Wagandwool

We’re so glad to hear your dog is benefiting from the jumpers, especially as you already know the value of merino wool yourselves. It’s exactly why we chose to work with natural fibres, they’re not only comfortable, but genuinely better for dogs too.

We appreciate your note on the fit as well, the slightly closer leg openings are designed to help the jumper sit neatly and stay in place, but we completely understand it can feel a little different at first.

Thank you again for your support, it truly means a lot to us as a small business doing things a little differently.

Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. Sadly the jumper was the wrong fit for my mini dachshund but the return and refund was sorted so quickly it was incredible. Gorgeous jumper but not for my short legged long girl!!!

1 March 2026
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Reply from Wagandwool

Thank you for your understanding, it genuinely breaks our heart when we cannot get the fit right 😩

Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site, fast delivery, chats answered quickly and effectively.
Beautiful product, XL in forest green wool, wonderful 'hand' - soft and warm - like the turtle neck with discreet opening at neck for leashes. Nice and secure around the legs. Already noticed by other dog people who asked for website info.

20 January 2026
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Reply from Wagandwool

This is lovely Georgia - thank you so much for taking the time to leave this review 😊

Rated 5 out of 5 stars

Good Company

Lovely jumper supplied and good customer support, speedy delivery. I do feel it is a little on the expensive side though for what it is if I am honest, but it was my choice still to pay it.

7 January 2026
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Reply from Wagandwool

Thank you so much for taking the time to leave a review, we’re really pleased to hear you love the jumper and that everything arrived quickly.

We completely understand your comment on price. All of our jumpers are exquisitely made in the UK, using British wool spun here and produced by a small, ethical, family-run manufacturer. That commitment to UK sourcing, high-welfare wool, and fair production does mean our costs are higher than mass-produced alternatives, but it’s something we feel strongly about and are proud to stand behind.

Thank you for choosing to support a small British brand, it truly means a lot to us 🐑💛

Rated 5 out of 5 stars

Finally a Pretty XL jumper

Relieved to finally get a pretty jumper for our XL girl, Service was very quick and professional , it was also easy to get on and off her with her long legs ,& its real wool x

7 January 2026
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Reply from Wagandwool

That's lovely and thank you so much for the beautiful pics 😊

Rated 5 out of 5 stars

Comfortable and stylish!

This is our second sweater from Wag and Wool. Our dog is a bit of a funny shape so we’ve downsized this time as the previous medium we got ended up more like a skirt for her (but it was so comfortable that she hopped right into it and didn’t give us a chance to trial the company’s excellent size exchange policy). She’s stretching the small one out nicely, and we are already planning our next purchase!

29 December 2025
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Reply from Wagandwool

Thank you for your kind review, it really helps us to grow our small business 😊

Rated 5 out of 5 stars

Lovely jumper

Lovely jumper, super fast delivery and really helpful

30 November 2025
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Reply from Wagandwool

Brilliant, thank you so much

Rated 5 out of 5 stars

loved the product

loved the product, but I ordered the wrong size for my dog, the company were easy to contact and I returned one jumper and another was sent out really quickly. They were very helpful in suggesting the correct size for my dog.

29 November 2025
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Reply from Wagandwool

Thank you for taking the time to review our small business

Rated 5 out of 5 stars

Most perfect doggy jumpers we were able…

Most perfect doggy jumpers we were able to come by! Having been sending many back as nothing fitted our Russian toy terriers, found Wag and wool who were most helpful and truly exceeded any expectations
- customer service is second to none
- quality of garments is superb
- impeccable fitting - it does what it says XS is indeed XS and fits perfectly around little pups bodies without interfering with their toileting , whilst keeping them warm in these beautiful wool knits!

Super grateful and most highly recommend this brand!
Will certainly be back 🌸

10 December 2025
Unprompted review
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Reply from Wagandwool

This is a lovely review and we really appreciate it, thank you

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