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waEV-charge Reviews 

1,413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to go the extra mile to resolve issues. Many appreciate the knowledgeable and friendly staff, who provide expert advice and ensure a smooth installation process. The product itself is often described as faultless and easy to use, contributing to an overall positive user experience. However, some people mentioned experiencing issues with the product's reliability or functionality, such as chargers being unreliable or having trouble with solar panel integration. A few other people also felt that there were occasional problems with the installation process, including initial installer let-downs or unexpected requirements for additional electrical work.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick and efficient installation... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the quick and efficient... See more

Product

Reviewers mention positive feedback about the product, with many highly recommending it as a first-class EV... See more

User experience

Customers had positive experiences with user experience, reporting a great buying experience throughout and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company very easy, the main delay was OZEV however once this went through installation was within a week. Would recommend as the customer service is very quick. Having a WhatsApp number makes a... See more

Company replied

Rated 5 out of 5 stars

Customer service are brilliant to deal with. They were extremely knowledgeable, patient, and very helpful throughout the whole process. Smooth communication and excellent support couldn't ask for a... See more

Company replied

Rated 5 out of 5 stars

This genuinely might be the best EV company to date. Consistently go the extra mile and do nothing but fully support your needs and requirements constantly. Big thank you Elliot tonight for... See more

Company replied

Rated 5 out of 5 stars

Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed. Joe advised that in all probability the circuit break... See more

Company replied


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,413)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

From first phone call to completion…

From first phone call to completion five days , unbelievable , fantastic service fitter was very informative, phoned to change charger day before fitting nothing was a problem over the moon with the level of service , would recommend to everyone . Five star service

4 March 2026
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Reply from waEV-charge

Thank you David, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent service

Excellent service!

Everything was done online and a fairly straightforward process. Submitted all my details online and installation was booked within 7 days. The engineer done a fantastic job and I am very pleased.

Highly recommend WaEV-Charge, very good service.

24 February 2026
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Reply from waEV-charge

Thank you Reza, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Moss helped me to get charger back…

Moss helped me to get charger back online - a very patient individual who talked me through the process and ensured everything was working before he ended the call.

27 February 2026
Unprompted review
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Reply from waEV-charge

Thank you Karen, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The guy came to fix the ev charger

The guy came to fix the ev charger. He was very friendly and helpful. He did a good job a was very quick. The ev charger is brilliant and charges my car at a much cheaper price.

27 February 2026
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Reply from waEV-charge

Thank you Mr Lee, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick easy install.

Quick easy install.
The installer turned up on time, was complete within the hour.
The whole process was excellent, from when I choose my charger, communication to when the install would take place and the actual install, all done within 5 days ready for my delivery of my EV car

26 February 2026
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Reply from waEV-charge

Thank you Carl, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish kept up to date through the whole process would totally recommend also helped they managed to get a government grant that then reduced my total bill for me thanks again guys great work

25 February 2026
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Reply from waEV-charge

Thank you Justin, we really appreciate your feedback & review.

Rated 5 out of 5 stars

WiFi connection issue

One What’s App message regarding connection and charging issues and an instrumental video link arrived, which sorted my problem out.

23 February 2026
Unprompted review
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Reply from waEV-charge

Thank you Louise, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent after sales ser

Although initially had difficulty. Charger was installed before we got the car. Our fault. The help we got to overcome the problem was very good. All is OK and working well. Thanks for quickly helping us.

23 February 2026
Unprompted review
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Reply from waEV-charge

Thank you Stuart, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent aftersales service

So i researched the company prior to purchasing the EV charger as I read some horror stories on the other companies EV chargers and where the problem lies is very poor aftersales service but reading the reviews for the Wave Charger all i could see was positive reviews. I have now had two issues with the unit which were to do with my set up not the unit itself and I have to say that the aftersales service is excellent and responsive. It was same day quick and solved my issues. Would definitely recommend the unit and also the back up service is fantastic. Its no use buying a EV charger if the aftersales is no good when you need to get your car charged.

18 February 2026
Unprompted review
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Reply from waEV-charge

Thank you Ata, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Really impressed from the start dealing…

Really impressed from the start dealing with waEV through the messaging service and then installation with voltari absolute class act through Justin in the messaging service and on the phone through to the installer Hanif first class

17 February 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Quick service

Quick service, from quote to installation.
On installing everything was done within an hour!

17 February 2026
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Reply from waEV-charge

Thank you Mitchell, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great experience with waEV-Charge

Great experience. Loads of advice and help from enquiry to completion
from Moss Razaq, Customer Relations Executive. It wast the most straightforward job but the end result is great. The installer, Steve Edwards, did a great job, was punctual, friendly and informative.

Would recommend to friends and family

17 February 2026
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Reply from waEV-charge

Thank you Ben, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Used the whatsapp chat, responses were incredibly quick and efficient with clear, well set out instructions. My issue was resolved straight away. Very happy customer.

16 February 2026
Unprompted review
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Reply from waEV-charge

Thank you Amy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Amazing service from waEV charge.

Amazing service from waEV charge.
They fitted me in at very short notice and made the whole process straightforward.

Fitter turned up on time and did an excellent job. Very neat and tidy.

Would highly recommend them for your EV needs!

23 January 2026
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Reply from waEV-charge

Thank you Jarrod, we really appreciate your feedback & review.

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