Customer service are brilliant to deal with. They were extremely knowledgeable, patient, and very helpful throughout the whole process. Smooth communication and excellent support couldn't ask for a... See more
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Review summary
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Reviews shaping this summary
It has been great to deal with the same person,Moss, throughout the ordering process. He was thorough with our survey and gave great advice. Moss has also been extremely pro-active, polite and we look... See more
Company replied
We've had the wa-EV charger for 18 months now and it has been faultless. We've just started using the new wa-EV app, too, which is incredibly easy to use and works seamlessly with the charger. I would... See more
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Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up... See more
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Company details
- Electric Vehicle Charging Station
- Electrical Equipment Supplier
- Electronics Company
- Electronics Manufacturer
- Energy Equipment and Solutions
- Green Energy Supplier
Written by the company
waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.
waEV-charge EV Smart Chargers
Installed in 7 days...
Request a quote now and have your charger installed in 7 days:
https://www.waevcharge.co.uk/quote
Contact info
Unit 5, S50-51 Stansted Courtyard, CM22 6PU, Essex, United Kingdom
- 0330 043 1353
- hello@waevcharge.co.uk
- waevcharge.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The ground team turned up on time and…
The ground team turned up on time and did a fantastic job, and a few days later the installer again turned up on time and again did a fantastic job, I'm well 👍
30 March 2026
Reply from waEV-charge
Thank you Martin, we really appreciate your feedback & review.
Apart from having to chase up about the…
Apart from having to chase up about the ETA on the day of installation, everything was brilliant, would definitely recommend, the installer was very friendly and helpful and the company were very easy to contact.
30 March 2026
Reply from waEV-charge
Thank you Mohammed, we really appreciate your feedback & review.
When I messaged waEV on WhatsApp with…
When I messaged waEV on WhatsApp with my charging problem response was quick saying that they were looking into problem the help was great 👍
The problem seems to have soughted it self and car appears to be charging thanks
29 March 2026
Unprompted review
Reply from waEV-charge
Thank you Mr Osborne, we really appreciate your feedback & review.
I've just had a waEv charger installed…
I've just had a waEv charger installed and I've been very impressed with the whole process and particularly the after sales support that I have received.
The installation was organized very quickly and went smoothly As a first time ev owner, I've had a few questions about how to get everything set up following the installation. The fast responses and support that I've received from the company has been top class!
Very impressed with the overall service 👍
30 March 2026
Unprompted review
Reply from waEV-charge
Thank you Peter, we really appreciate your feedback & review.
The after sales service is superb
The after sales service is superb with WAev. If you have any issues they respond immediately, even on weekends, years after you actually bought they're charger.
It's very reassuring to have such help available if needed, not that I've had any major issue, just very occasionally needed some help getting reconnected to wifi.
29 March 2026
Unprompted review
Reply from waEV-charge
Thank you Warren, we really appreciate your feedback & review.
Really quick service
Really quick service. My charger was installed within 5 days and was a really good price.
27 March 2026
Reply from waEV-charge
Thank you Lydia, we really appreciate your feedback & review.
10/10, great customer service
Honestly the service I received from waEV was 10/10, I had issues with my charging and the guys from waEV went the whole hog to make sure I got on top of it even when it turns out it was actually my car that was the problem.
It didn’t really have anything to do with them but they still helped me get to the bottom of it and made sure I had a full battery even when they could have just told me to see my car manufacturer. What a great team.
22 March 2026
Unprompted review
Reply from waEV-charge
Thank you Paul, we really appreciate your feedback & review.
Brilliant from start to finish
Brilliant from start to finish. Very pleased with the service. Good communications. So easy would definitely recommend.
27 March 2026
Reply from waEV-charge
Thank you Michael, we really appreciate your feedback & review.
Really good company to deal with
Really good company to deal with, Elliot Brown has been so very helpful throughout the process and we could not have asked for more.
Was fitted where we wanted it, without any problems. We would highly recommend them to anyone looking for a charger.
27 March 2026
Reply from waEV-charge
Thank you Frances, we really appreciate your feedback & review.
The tech staff were patient and…
The tech staff were patient and extremely helpful
24 March 2026
Unprompted review
Reply from waEV-charge
Thank you Ray, we really appreciate your feedback & review.
Excellent Service from waEv
My waEV charger install was incredibly quick and the installers were really friendly throughout.
The unit itself is neat and tidy and the app easy to use. I did have a small issue with the unit afterwards, but when I contacted them, Joe responded straight away and helped get everything sorted in no time.
Brilliant service all round. Couldn’t recommend them enough.
10 March 2026
Reply from waEV-charge
Thank you Gemma, we really appreciate your feedback & review.
Had an issue with Octopus app
Had an issue with Octopus app. My car was not charging because of the issue with their app. Called Octopus but they never got back. I called WaEv and they were there to help me even at the middle of night. Excellent service.
16 March 2026
Unprompted review
Reply from waEV-charge
Thank you Adnan, we really appreciate your feedback & review
Reply from waEV-charge
Thank you Ralph, we really appreciate your feedback & review
Perfect installation
From quote to installation everything as expected. quick quote, quick installation, clean job. definitely recommend.
16 March 2026
Reply from waEV-charge
Thank you Gurmeet, we really appreciate your feedback & review
Moss was super helpful
Moss was super helpful, answered amy questions and was extremely polite.
I would strongly recommend.
18 March 2026
Unprompted review
Reply from waEV-charge
Thank you Angelia, we really appreciate your feedback & review
Reply from waEV-charge
We’re very sorry to read about your experience and take all customer feedback and claims extremely seriously. What you’ve described is concerning, and we want to assure you that we are currently looking into this matter as a matter of urgency.
This is not the level of service we aim to provide, and we would appreciate the opportunity to investigate the issues you’ve raised in full — including the installation, cabling, app integration, and communication concerns.
We appreciate you bringing this to our attention and are committed to putting things right.
Reply from waEV-charge
Thank you Tariq, we really appreciate your feedback & review
What a great Company
Gave expert advice after my EV Charger suppler tried to get me to buy a new charger at over £600 when the one they installed 4 years ago failed.
Joe advised that in all probability the circuit breaker was at fault and obviously replacing that would save the best part of that cost.
He gave this advice without benefit of securing my business and without trying to “hard sell” me a new charger. A rare gem in today’s world, well done Joe and thanks so much!
16 March 2026
Reply from waEV-charge
Thank you Anthony, we really appreciate your feedback & review
Customer service went above and beyond…
Customer service went above and beyond until 11pm on Saturday evening helping to get my smart charging up and running. Additionally, they were financially the most prudent, had the quickest install times, and did everything they said, when they said they would. They undercut my local electrician by £600 !
I didn't think this sort of service existed any longer. I can't recommend them highly enough.
14 March 2026
Unprompted review
Reply from waEV-charge
Thank you Andrew, we really appreciate your feedback & review
Very good service
Everything went through very smoothly. Spoke to a very lovely gentleman called moss who filed out a form that my landlord required in order for a charger to be fitted. very happy with the service provided. Will defiantly reccommend to anyone who is looking for an EV charger fitting.
13 March 2026
Unprompted review
Reply from waEV-charge
Thank you Isra, we really appreciate your feedback & review
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