Not a bad experience. Coffee is tasty. Came quickly. I found it difficult to navigate the website when what I wanted was a lighter roast and a medium roast the only option was one of a particular roas... See more
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I bought two different styles of beans to try the company out. I was not disappointed. The coffee came beautifully packed and with some excellent information leaflets about the two types of coffee.... See more
The website is easy to use and the order was dispatched and arrived very quickly. It may just be a case of personal taste, but I was very disappointed with the coffee. I went with a medium blend and t... See more
Quick delivery, well packaged, and quality coffee. I picked the mystery box and each coffee came with a description card, they were from different companies and were different roasts. This box is good... See more
Company details
Written by the company
Looking to explore specialty coffee & roasters but unsure where to start? We make it easy with curated exploration boxes tailored to your taste. Each box has two whole bean coffees that change monthly from selected local roasters. Whether you want to Subscribe, Try a one off box or Gift it to someone else Waaqa has your back.
Contact info
95 Mortimer Street, W1W 7ST, London, United Kingdom
- info@waaqacoffee.com
- waaqacoffee.com
4.4
Excellent
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good coffee
The coffee tastes good and the test to figure out what I was most likely to enjoy was helpful.
28 January 2023
Great coffee!
Delivered quickly, fast customer service to fix something that was out of stock, highly recommend
19 January 2023
Not for me.
The website is easy to use and the order was dispatched and arrived very quickly. It may just be a case of personal taste, but I was very disappointed with the coffee. I went with a medium blend and the Peaky Blenders had very little taste to it and the second bag, the Governor, had a weird taste to it. These coffees aren't cheap and I've found an alternative with a lot more taste for half the price!
9 January 2023
Pure excellence
I don't really do reviews the coffee is outstanding the delivery was superb and very reasonably priced
13 January 2023
Very good communication
Very good communication, quick reaction, amazing coffee, and kind attitude.
4 January 2023
Not a bad experience
Not a bad experience. Coffee is tasty. Came quickly. I found it difficult to navigate the website when what I wanted was a lighter roast and a medium roast the only option was one of a particular roast profile. Also one of the coffees was a month and a half after roast date which I don’t expect from an online specialty coffee retailer. I can get fresher coffee from Sainsbury’s. (Union). But otherwise. Fine. Good price. Good coffee
5 January 2023
Sent sent me wrong order me coffee beans instead of ground…
Sent me coffee beans instead of ground coffee
2 January 2023
Reply from Waaqa Coffee
Hi Les,
Thank for taking time to leave a review, we really appreciate your feedback as it helps us to improve our service. We’re really sorry about the experience you’ve had with the ground & whole bean mix up. You have our commitment we will investigate what went wrong and will contact you privately for a suitable solution.
Team Waaqa
Excellent coffee
Excellent coffee. I purchased two bags from different roasters. Delivered promptly and well packaged with additional information and brewing guide. Thank you.
29 December 2022
delivered on time
delivered on time, nice packaging. Great coffee - both the caffeinated and decaf
17 December 2022
Good value
Quick delivery, well packaged, and quality coffee. I picked the mystery box and each coffee came with a description card, they were from different companies and were different roasts. This box is good value, recommended if you like a variety of coffee and would make a good gift.
18 December 2022
Waaqa are a great coffee company to deal wit
Was well informed that each stage they chose a different coffee from one I thought I was getting but that was ok packaged very well. And while kit came with instructions too. Just gonna make some coffee now
17 December 2022
Unprompted review
My delivery was delayed/got lost in the…
My delivery was delayed/got lost in the System with the courier, and after pretty swift communication, Waaqa has sent out a new parcel at not extra cost. Yet to receive but excited to try the coffees!
13 December 2022
Very good coffee
Very good coffee from interesting, small roasters including HM prison rehabilitation projects.
27 November 2022
great service great product
5 October 2022
Great coffee & fantastic service
Really happy with Waaqa Coffee so far!
They have a great selection of curated coffees from roasters I wouldn’t have discovered otherwise and fantastic service.
Also excited to try the mystery box which is economical and saves good coffee from being wasted.
16 November 2022
Unprompted review
The on-line guide to select the…
The on-line guide to select the personalised flavour profile was amazing! Easy order process, super speedy delivery. Overall faultless and great coffee!
14 November 2022
Reply from Waaqa Coffee
We're really grateful and appreciate you taking the time to share your rating with us! Would love to understand how we can even improve our service to make it a 5 star?
Great service and support!
Always very responsive to emails and queries, the team at Waaqa have ensured that I've had a great experience with the coffee I've ordered.
5 September 2022
Reply from Waaqa Coffee
Thanks so much for sharing your experience with us Gordon! Looking forward to delighting you with a new box with great coffees from our exciting roasters
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