Vyjoy Reviews 

503
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, including items not arriving, incorrect products being sent, or receiving products that were not as advertised. Reviewers also frequently mentioned that the products received were of poor quality or did not function as expected, often describing them as A common complaint was the inability to contact the company, with numerous emails and messages going unanswered. This lack of communication extended to refund requests, as many customers struggled to get a response or receive their money back for undelivered or faulty items. Some people also felt that there were issues with practices, such as changing return addresses or adding extra items to orders.

What people talk about most

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting that items never... See more

Product

People report negative experiences with product, often receiving items that are not as advertised or are of... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a lack of communication... See more

Refund

Customers consistently note negative experiences with refund, often reporting no reply from customer service... See more

Reviews shaping this summary

Rated 2 out of 5 stars

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

Rated 1 out of 5 stars

Weak metal handle on the aerator sheared after just 4 hours of use. The foot plate is strong and robust but then unequal torque from the soil vacuum on use transfers to the weakest point! The t juncti... See more

Company replied

Rated 1 out of 5 stars

I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned toda... See more

Rated 1 out of 5 stars

I ordered 1 magnetic fly threader for fishing they sent and charged for 3. When they arrived... As a seasoned fly Fisherman I find this line thread device useless. Despite several attempts... See more

Company replied


Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

503 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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1.7

All reviews

(503)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordred an item on the 3rd August,and…

I ordred an item on the 3rd August,and on the 9th i recieved a message item on its way but until 15th nothing delivered,as i purchased through kalana i made a complain and the funds were refuned today.pls do not order from them.pls see other review all negative

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Fake goods

I got a car tracking device on the 25th July only to find out it is only for apple phones the advert did not state this so when I tried to contact them they did not reply I have sent them over a dozen emails and the same in messages to customer service and only had one reply on the 27th July saying that they have refunded me and it will take days still waiting for my refund and I have been trying to contact them with emails and messages but they are avoiding me i have even sent them the proof but they failed to reply so keep away from this company as they tell lie after lie and ignore you all the time
I am still waiting for my refund and still no more texts or messages from them they are still avoiding me

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. There is simply no point in telling you my story as it’s the same as everyone else’s.
You order the goods, you pay for the goods, they don’t turn up.
You contract them, they lie to you, they then ignore you, you then come on here and realise you are not alone..!

15 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered one of these gps order no

I ordered one of these gps order no. 48864m74092. As proof i have never received it .tried contacting them to no avail tried several times .don't trust them. VYJOY. No joy ar all. Thank you I've tried all day yesterday and. This morning

31 July 2025
Unprompted review
Rated 1 out of 5 stars

A very very poor experience

I ordered 2 Order Numbers 1403 & 1457 in June
I still haven't received them despite having been told they have been delivered
I have emailed several times and not received an explanation
I contacted the UK courier who denied any knowledge of the orders
You took my money and now I want the goods
Please advise what you are going to do
I want a replacement for both orders sent the fastest way possible please
I an assure you that I haven't received the goods
Please advise
KR
Stephen

28 July 2025
Unprompted review
Rated 1 out of 5 stars

its a scam

Ordered a smart scales in june 2025, have yet to receive the order. Emailed company and no reply to date, think I've been scammed. Do yourself a favour and don't order from this company.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

con and no reply

i placed a order and then went to cancel it with no reply the advert did not state that the item was for only apple products it also does not work
i have sent them over a dozen emails and they have not replied to any keep well away

16 July 2025
Unprompted review
Rated 2 out of 5 stars

As per usual

As per usual, product advertised on the internet, absolute rubbish, these companies have people that can jazz up any advert/video to make things look good

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

Item tracking shows arrival at London airport 23 May and then nothing. I am told to wait and now being ignored. This company is not to be trusted. I’m now pursuing formal action and this company is known for this behaviour

23 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered on the 26th April n still…

I ordered on the 26th April n still haven't received n won't let me track either n I got it on my clearpay account so I have 2 pay it all n they won't do anything fuming 😤 😤

26 April 2025
Unprompted review
Rated 1 out of 5 stars

My order never arrived

Discussed with this company i order a nebuliser on 9th of April and have still not received it I've been tracking my order and it tells me it has arrived at Hawkes bay couriers in Ireland this company has been dissolved, i have contacted vyjoy customer care, to inform them of this and they just don't answer my emails very very bad customer care service, I would recommend NOT to use VYJOY

2 May 2025
Unprompted review
Rated 4 out of 5 stars

Slow but fair

It took them 5 days to reply but they eventually did and promptly resolved the refund. Waiting for product to arrive to review that.

4 March 2025
Unprompted review

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