VULCAN Fitness  Reviews 

759
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the durable gym equipment, noting that everything feels extremely solid, well-made, and built to last. People also highlight that the staff provides incredible customer service, always taking the time to offer expert advice and help build the right home setup. Some reviewers were not happy with delivery wait times and occasional product issues, mentioning frustrating delays in receiving items or waiting weeks for replacement parts. Consumers noted that while support is generally responsive, sorting out faulty items or missing components could sometimes take longer than expected.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently highlighting the solid, well-built quality of... See more

Quality

Customers consistently note positive experiences with quality, expressing strong satisfaction with the sturdy... See more

Staff

Clients share satisfaction on staff, highlighting their quick response times, friendly demeanor, and constant... See more

Customer service

Customers had great satisfaction with customer service, frequently praising quick response times and helpful... See more

Service

Users describe positive interactions with service, highlighting great products and friendly support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for ea... See more

Company replied

Rated 5 out of 5 stars

Dhil and the team were super accomodating with providing quotes and information for my home gym to help me land on the right setup. Once we did the equipment was ready for collection within 2 days... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be happier or more impressed with Vulcan. Dhil and Justin were both awesome to deal with, they were quick to respond to texts, and very helpful with organising delivery & installation. Inst... See more

Rated 5 out of 5 stars

I am extremely happy with my adjustable dumbbells and weight table. Everything was delivered so well considering how heavy these items were. The quality of the product exceeds my expectations. I will... See more


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Sporting Goods Store

About VULCAN Fitness

Written by the company

We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.

GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY

GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away.

PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best

Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB!

Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best.

AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB.

We can offer these cheaper prices for several different reasons:

  • A lot of our advertising comes free from you, our customers! We love displaying your setups, both big and small. We don’t have big advertising budgets for large fancy shoots - and we pass these savings on to you!

  • Most of the daily tasks are completed by the owners themselves Dhil & Justin)! From helping our customers, responding to customer emails, and communicating with our delivery partners to find the cheapest shipping rate available.

  • Clever internal processes to reduce warehousing, shipping, and stockholding costs.
  • 90 Day Love It Or Leave It Policy

    Risk Free 90 day love it or leave it return policy

    We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs. Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    759 reviews

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    Asks customers to review

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    Replied to 100% of negative reviews

    Typically replies within 48 hours

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    4.9

    All reviews

    (759)

    98 reviews in the last 12 months

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    Rated 5 out of 5 stars

    The guys at Vulcan have been great with…

    The guys at Vulcan have been great with me. Super informative and honest about their equipment which I really value. I’ve bought a few stuff and I’m honestly impressed with their quality! You can tell the integrity is absolutely spot on.

    I will continue to use these guys going forward for all my gym equipment needs. Thanks for looking after me!

    Nath

    3 August 2026
    Unprompted review
    Rated 5 out of 5 stars

    Gear and communication.

    The gym bag and shirt are both great quality and comfy pieces of gear. The bag has plenty of room for all your gym needs! The team was really easy to deal with aswell and all comms were clear with quick replies.

    1 August 2026
    Rated 5 out of 5 stars

    I'm extremely happy with this home gym…

    I'm extremely happy with this home gym setup! The equipment feels sturdy, well-built, and was straightforward to assemble. It has everything I need for a great workout without taking up too much space. The quality exceeded my expectations, and it's made working out at home much more convenient and enjoyable. Overall, it's an excellent value for the price, and I would definitely recommend it to anyone looking to build a reliable home gym.

    1 August 2026
    Rated 5 out of 5 stars

    Great service

    Great service, quick response to all email queries and shipped exactly when they said. Would order again 💯

    4 July 2026
    Rated 5 out of 5 stars

    Plate loaded Functional trainer

    Plate loaded Functional trainer is great the measurements online provided a good template to map out my area.
    Product is decent quality and reasonable priced.
    Open and clear communication regarding delivery and purchasing.
    As a shift worker in healthcare, its made it easy to work out based on my schedule and reduce the 'fear' of cancelling my gym membership and making a big purchase.

    3 July 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hi, thank you so much for the kind words - this made our day!

    We're thrilled the Plate Loaded Functional Trainer has fit your space and your shift schedule so well, and that the measurements helped you plan with confidence. Enjoy the training, and reach out anytime you need us.

    Thanks again,
    Team Vulcan

    Rated 5 out of 5 stars

    A+++

    Easy to navigate website, equipment arrived quickly, excellent quality and pricing

    18 July 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hi James, thank you for the great feedback - much appreciated! We're so glad the website made things easy and that the equipment arrived quickly and hit the mark on quality and value. Enjoy the gear, and reach out anytime you need us.

    Thanks again,
    Team Vulcan

    Rated 5 out of 5 stars

    Highly recommend Vulcan

    Dhil and the team were super accomodating with providing quotes and information for my home gym to help me land on the right setup. Once we did the equipment was ready for collection within 2 days, amazing.

    The products are of the highest quality, wouldn’t notice and difference from large commercial gyms.

    I’ll certainly be continuing to add Vulcan equipment to my collection.

    20 May 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hi Quinten,

    Thanks so much for the kind words. It was a pleasure helping you dial in the right setup for your home gym - getting the quotes and info right so you land on exactly what suits your training makes all the difference.

    Rapt to hear the gear was ready for collection so quickly and that the quality is living up to the commercial-grade standard we hold it to. That's exactly what we're going for. Enjoy the new setup, and we look forward to helping you grow the collection whenever you're ready for the next piece. Welcome to the Vulcan family! 💪

    — Dhil & the Vulcan Fitness team

    Rated 5 out of 5 stars

    High quality

    The quality of Vulcan fitness is high level! Shipping was so quick too. Will 100% be building on my home gym with additional equipment.

    14 March 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Thanks Amber, this means a lot! High-level quality is what we're all about, so it's great to hear the gear hit the mark - and that shipping was nice and quick to get you training sooner. Love that you're planning to keep building out the home gym; whenever you're ready for the next piece, we're here to help you find the right fit. Happy lifting! 💪

    - Dhil & the Vulcan Fitness team

    Rated 5 out of 5 stars

    Equipment quality is great 👏🏽 very…

    Equipment quality is great 👏🏽 very happy with my purchases! They’ve been going well🙌🏽

    26 July 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Thanks Belle! So happy to hear the equipment's treating you well and that you're stoked with your purchases. Keep up the great work - we're here whenever you need us! 💪

    - Dhil & the Vulcan Fitness team

    Rated 5 out of 5 stars

    Great service

    Great service! So great to deal with every time we’ve ordered. Thank you

    7 July 2026
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Thanks so much, Tracy! It's always a pleasure dealing with you too - we really appreciate you coming back to us time and time again. Thank you for your continued support, and we look forward to the next one! 💪

    - Dhil & the Vulcan Fitness team

    Rated 5 out of 5 stars

    Great equipment, quality and service

    Great equipment - good quality - delivery and install was a great service - super chuffed with the whole experience. it was good to be able to go

    2 July 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Thanks so much for the great feedback! We're super chuffed that you're chuffed - from the equipment quality right through to delivery and install, we want the whole experience to be a smooth one, so it's brilliant to hear it landed that way. Thanks for taking the time to share it, and enjoy the new setup! 💪

    - Dhil & the Vulcan Fitness team

    Rated 1 out of 5 stars

    Poor quality & design

    Absolute rubbish. If you’re a proper gym goer, spend the extra money & buy from a quality supplier like ATX.

    I bought the adjustable bench with leg extension & preacher attachment.

    So many things I don’t know where to start.

    Building it, the adjustable seat was filled with rust. It still keeps coming out every time I use it.

    The adjustable seat sits on an angle so if you want to do heavy incline exercises, you have to lift your legs up & over. It doesn’t angle out like a normal incline bench. You have to take the seat completely off to do heavy incline work & brace with your legs. Horrible design.

    The adjustable seat also wobbles when you push heavy & fast. You kind of spring & bounce when you push. Feels very flimsy.

    Preacher attachment has a rack to put the preacher bar. You can only use it when the preach pad is set in one position. Any other position, you can’t reach the bar & it becomes useless so you have to use the floor. Other brands have this feature where it actually works

    Leg extension attachment. Tightened it as tight as it goes & it wobbles when in use. You can’t use it. I’ve told Vulcan fitness so many times & they keep telling me tighten the bolts all the way or they’ll investigate. I’ve sent them videos of this. It’s faulty. I’m waiting to get a new one sent out & it’s been weeks since I first told them about the fault

    The actual bench it’s self isn’t level. You lay on it & you can feel how uneven it is. Chucked the spirit level on & it is ridiculously un level. Sent videos & now I’m being told that’s within the acceptable range…… I paid $900 for this. My bench should be level. Now I have to chock things under the feet just so I don’t get an injury from it being so uneven.

    I could’ve sent it all back if I kept the original boxes but I’m stuck with this rubbish.

    I’m beyond appalled at how crap this equipment is. I’m someone who’s been in the gym for over 20 years & competed at high levels in powerlifting, bodybuilding & strongman. Trust me when I tell you, spend that little bit extra & buy something better. This is rubbish

    2 July 2026
    Unprompted review
    VULCAN Fitness  logo

    Reply from VULCAN Fitness

    Hi

    Justin, one of the owners of Vulcan here. I have provided a full refund for your order with no return required.

    For context, when you first contacted us about the rust inside the seat adjustment tube and the stitching issue, we immediately acknowledged those issues and offered a partial refund, which you accepted as a fair resolution. We are investigating how these issues made it past our QC process.

    As further concerns were raised, we investigated each one individually. Other concerns, including the bench angle, movement during use and levelness, were more difficult to substantiate, although we did provide a further partial refund.

    We've sold hundreds of these benches since launch, and the issues described in your review are not something we've seen as a recurring trend.

    That said, we want every customer to be 100% happy with their purchase. While we were unable to verify all of the concerns raised, we recognise that we could have been more proactive in working towards a resolution that suited you. We're reviewing how this matter was handled internally so we can continue improving our customer experience.

    I have reached out to you personally to apologise for your experience with us. Thank you for taking the time to provide your feedback. While we're disappointed we couldn't meet your expectations on this occasion, we'll use your feedback to improve both our products and the way we handle situations like this in the future.

    Just a note on our 90 day love it or leave it policy, which is clearly noted on our website. A return requires the original packaging so products can be transported without damage back to us. Despite this, we have elected to provide a full refund in this instance without requiring a return.

    Rated 5 out of 5 stars

    Great Quality

    We’ve bought a number of weights and equipment and all have been great quality. Ordering and delivery has been easy and timely.

    5 June 2026
    Rated 5 out of 5 stars

    Great service

    Great service
    I received my bench and dumbell set this week and I’m very impressed at the Quality…so much better than the big stores can provide….Thankyou

    4 June 2026
    Unprompted review

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