VSL# UK Reviews 

704
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its effectiveness in improving gut health and addressing various digestive issues. Many consumers appreciate the quick and on-time delivery, often noting that their orders arrive well-packaged and in appropriate cold storage. However, some customers also noted issues with delivery, including parcels being left in the sun or rain without notification, and some orders arriving damaged or not at all. A few other people also felt that the product's refrigeration requirement was not always adequately managed during transit, raising concerns about its quality upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, with many finding it effective for various gut... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency. Many... See more

Quality

Reviewers mention positive feedback about quality, with many describing the product as amazing and the best... See more

Service

Users describe positive interactions with service, frequently highlighting its efficiency and speed.... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It’s a wonderful product but the fact that it needs refrigeration can be a problem. Thankfully, we have good neighbours who put the package straight into our refrigerator. I did think I’d asked for t... See more

Rated 4 out of 5 stars

I have been taking VSL#3 for over 2 yrs now. Really good for my IBS and Diverticular problems. Always arrives on time and usually has a Sticker on the delivery box which says 'Refrigerate on arrival'.... See more

Rated 5 out of 5 stars

I had been giving VSL#3 to my epileptic dog after a recommendation from his neurologist. He is on many drugs but still had multiple seizures every week and terrible stools. After a gut test confirm... See more

Rated 5 out of 5 stars

Everyone suffers with digestive problems sometimes when eating different food on holidays abroad or even in certain restaurants here. A daily capsule of VSL3 stops any problems and is so easy to take... See more


Company details

  1. Vitamin and Supplements Store

About VSL# UK

Written by the company

VSL# UK Specialises in high-quality, evidence-based probiotics trusted by healthcare professionals. VSL# Supplements deliver high-concentration's of diverse bacteria to where they're needed most - YOUR gut!

The VSL# range currently comprises of: VSL#3, one of the world's most concentrated and well-researched multi-strain probiotics, and VSL# Fibre. A synbiotic combination of live bacteria and fibre, designed to help restore a healthy bowel and facilitate intestinal transit, providing relief from constipation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

704 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(704)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

In the afternoon of the second day of…

In the afternoon of the second day of taking this I endured the most crippling stomach pains for five hours
I ended up crawling into a ball shape on my bedroom floor as I couldn’t lie down or stand as I was in so much pain
I have not touched the rest since

2 December 2025
VSL# UK logo

Reply from VSL# UK

We're very sorry to hear that. Unfortunately, as VSL#3 is a food supplement we cannot advise on any specific medical condition and would kindly ask that you consult your healthcare provider.
Everyone's gut microbiome is different so what might work for most people unfortunately doesn't necessarily work for everyone.

Rated 5 out of 5 stars

They work!…

I would not be without these probiotics. They have settled my IBS so I no longer have the cramps and diarrhoea or constipation and feel more in control. Highly recommend them

25 November 2025
Rated 1 out of 5 stars

This is the FOURTH time I've contacted…

This is the FOURTH time I've contacted you. I booked and paid for tickets for ABBA on 8 January. My tickets do not appear on the App. It says I have no upcoming events. My account number is 1190277813. Please email me at with both explanation and how to retrieve tickets

24 November 2025
Rated 5 out of 5 stars

I had an outstanding experience with…



I had an outstanding experience with this credit company. The team was extremely professional, helpful, and patient throughout the entire process. They explained everything clearly, offered the best options for my situation, and handled my application quickly and efficiently. I truly felt supported and well taken care of.
Highly recommended to anyone looking for reliable and trustworthy financial assistance!

22 October 2025
Rated 2 out of 5 stars

Delivery with Royal Mail 48hr tracked…

Delivery with Royal Mail 48hr tracked is appalling! Order placed on a Wednesday evening - tracking said it was being delivered on the Friday so stayed in all day waiting, as well as all day Saturday - yet no delivery! Have had to get it redirected to a post office collection point to ensure it is delivered. Received it on Monday - 5 days after order was placed. These are expensive live probiotics which degrade when left out of the fridge, so 5 days! Very disappointed and now question the quality of the product received which has been purchased for someone who suffers with Crohn's Disease!

12 November 2025

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