V Shred Reviews 13,448

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the high cost of the programs and products, feeling they underdelivered for the price. Customers frequently reported issues with the product itself, noting a lack of results, changes in product formulation, and generic meal plans that were not tailored to individual needs or dietary restrictions. Reviewers also found the staff inconsistent, with high turnover among coaches and a perceived lack of empathy or understanding. Some people were dissatisfied with the refund process, describing it as difficult to navigate, with concerns about how requests were handled. Conversely, a small portion of people felt satisfied with the customer service, highlighting instances where staff were professional, helpful, and resolved issues promptly, sometimes even issuing refunds after initial difficulties.

What people talk about most

Product

Consumers find product to be ambiguous, with some expressing satisfaction and recommending them, while others... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers report significant weight loss and increased... See more

Staff

Reviewers mention ambiguous feedback about staff. While many customers praise the staff, highlighting their... See more

Refund

Users describe ambiguous interactions with refund. Many customers report significant difficulties in... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the wonderful and professional... See more

Price

Customers had negative experiences with price, frequently expressing dissatisfaction with unexpected and high... See more

Based on these reviews

Rated 3 out of 5 stars

I like the app, and the overall concept of the program, but it has underdelivered for the cost. High turn over of couches and the success team. Lack of consistence from one couch to another. I have... See more

Company replied

Rated 3 out of 5 stars

What they promised and what I got was a bit different. The coach does respond but the customization of my meal plan is pretty limited. I've done other programs that had more encouraging coaches. I'd... See more

Company replied

Rated 2 out of 5 stars

Update - after leaving this review Vshred have reached out and agreed to a refund I purchased this via Facebook on March 18th. The payment went through immediately but I have received NOTHING,... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Written by the company

With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

13K reviews

5-star
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Rated 5 out of 5 stars

Very supportive group

Very supportive group. They provide other ways to look at different aspects of being healthy.

5 February 2026
V Shred logo

Reply from V Shred

Thank you so much for sharing this! We’re really glad to hear the group has been a supportive space for you. Having a community where people can learn, share, and look at health from different angles can make such a big difference on the journey. 💛

We appreciate you being part of it and hope it continues to bring you encouragement, motivation, and new perspectives along the way! 💪✨

Rated 1 out of 5 stars

Maybe if it wasn't asking for MORE…

Maybe if it wasn't asking for MORE money, on top of the PREVIOUS money paid
I am asking for a refund
The whole 'plan' is really not worth it
The recipes are a joke. Chicken, mince chicken, mince turkey with an occasional steak. The fact that one of the recipes is a egg salad sandwich or maybe it was erm......chicken
The whole, "you'll get recipes, shopping lists, alternatives, information on what to eat an when to eat"
I swear i was so excited when I watched your video as it did actually make sense but what I recieved was poor quality. Nothing new, nothing exciting and straight off the bat when 1st clicked on, you offered a 'free' metabolic test etc, etc but oh, surprise surprise, you want money. You give us an answer but only if we pay more and more
I can go on YouTube and watch meridith videos for free
I am respectively asking for my no quibble no catch refund of the £51 I paid for this
Thank you
Simone verey

4 March 2026
Unprompted review
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Reply from V Shred

Hi Simone, thank you for sharing your honest feedback. I’m really sorry to hear the program felt disappointing and didn’t meet the expectations you had after watching the video. I completely understand how frustrating it can feel when you’re excited to get started and it just doesn’t land the way you hoped. I’ve already sent over confirmation of your refund so there’s nothing further you need to do on your end.

We truly appreciate you giving the program a try, and I’m grateful you took the time to explain your experience. Feedback like yours helps us continue improving what we offer. I wish you all the best moving forward and hope you find a plan that feels exciting, supportive, and aligned with what you’re looking for.

Rated 5 out of 5 stars

Want real results?... VShred is the answer!

I came to VShred 4 months ago, after broken hip surgery, feeling weak; one leg felt shorter; my balance was non-existent... It seemed, life was over... To make things worse, I never really exercised before... Desperate, I entered 6 month-VIP coaching programs. What a luxury: the team of elite professional couches, body builders is working with YOU, FOR YOU, to ensure YOUR success! The videos are surprisingly easy to follow! The program is tailored to YOUR needs/physical level & constantly being adjusted/upgraded, as you move forward! Your couch is available to you always, answering instantly, so do other members of the team, whenever you need their advise!
My couch, Lisa Stugart, is capable of little miracles! Thousand thanks, Lisa, for all your help, knowledge, constant support, -- you transformed me; you are my Hero & inspiration, I love you!
Marcos M. (success coordinator), I'm so grateful for your attention, knowledge, information, professional advice!
Michael Wood (progress advisor), I appreciate YOU, for making my program even more efficient, for wealth of knowledge, great care & all your time, so generously given to your clients!
I lost weight in all the right places; became much stronger; I can run now, in spite of broken, operated leg & hip!
At 69, I feel beautiful, confident in mini skirt & ready for bikini summer! I get many compliments from friends & strangers!
My VShred team, YOU are AWESOME, DEEP BOW to YOU ALL! I'm learning from each of YOU! I'd never achieve, what I have now, on my own! YOU MADE MY LIFE BEAUTIFUL!

27 February 2026
Unprompted review
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Reply from V Shred

Tamara, your journey is truly inspiring! We’re beyond proud of your progress and honored to be part of your transformation. Huge shoutout to Lisa, Marcos, and Michael for their amazing support! Keep shining and rocking that confidence—you deserve it ALL! #TeamVShred

Rated 1 out of 5 stars

I have seen zero improvement

I have seen zero improvement. I. Feel like I've run $$ through the shredder while ingesting your plastic pills.

30 January 2026
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Reply from V Shred

We appreciate your feedback! Results can vary from person to person, and it's important to consider factors such as individual metabolism when evaluating the effectiveness of a supplement or a new program. It can take any where from at least 30 days and even longer for some individuals to start seeing changes. Shoot us a DM or Email at support@vshred.com and let us know how you have been feeling since you started. We are happy to check into your account and see what we can do to help .

Rated 1 out of 5 stars

Stay away

Stay away. Total scam. Once you pay for the program it is only for 5 days unless you pay another fee $47. When watching the videos that drag on so you can sign up and pay. Do not hit the back button if hearing about supplements. I realized I accidently ordered 6 bottles of burn and cancelled them. It does state do not hit back button but it isn't easily seen. They also sent me and additional 9 bottles that I had to return and offered me 25% off hoping I would keep them. I didn't. Very shady business practice. Between the program and Burn supplement they billed me over $400 before I even opened the program. I think they're hoping people will be lazy and just not return the supplements. DO NOT PUCHASE. TOTAL SCAM. I never write reviews.

26 February 2026
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page.

Rated 1 out of 5 stars

Been trying to get a hold of someone to…

Been trying to get a hold of someone to cancel my subscription and get a refund. Can’t find anywhere to get answers, coach finally answered me and said my stuff was uploaded but nothing shows!
I would just really like my money back!

20 February 2026
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 2 out of 5 stars

I purchased TestBoostMax

I purchased TestBoostMax, 3 years ago roughly...
Had some health issues so I backed away from everything to get focused.... placed a order in January of this year,to find out it was goofed up by a technicality.. when I did receive the product it was totally different from the original one purchased which worked great for me... this product #1-TestBoostMax 2.0 is less capsules...#2- less mg on a few ingredients...#3- about two ingredients are missing..
Another Question? What happened to the original..
And Why is it lesser in strength?
Don't give me information on the way the bottle looks, that ain't what I am asking about, so don't go there,to steer away the real questions presented...Tony Lomuscio

16 January 2026
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Reply from V Shred

Hey Tony, thanks for your feedback. We’re sorry for the mix-up and understand your concerns. Our formula was updated to improve effectiveness based on new research. We’d love to chat more and find a solution that works for you. Please reach out to us via chat or DM any time!

Rated 1 out of 5 stars

Very shady company watch your bank…

Very shady company watch your bank statements they are a fraud. If your bank flags a status is correct.

18 January 2026
V Shred logo

Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page. Thank you!

Rated 1 out of 5 stars

I still have not received my purchase…

I still have not received my purchase and patiently waiting

15 January 2026
V Shred logo

Reply from V Shred

Hi Josh,

We would love to get more information from you so we can assist further. Please reach out to us directly via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page. Thank you!

Rated 1 out of 5 stars

I had high expectations when signing up…

I had high expectations when signing up for VShred, given HOW MUCH this type of program cost, and given the strong marketing presence and promises of personalized programming. While the platform is visually appealing and easy to access, my overall experience did not fully align with what was advertised, especially with the out of date and lacking app.

One of my main concerns was the level of personalization. The program felt more standardized than tailored, despite completing detailed intake information. For a service positioned as customized, I expected more individualized adjustments based on progress, feedback, or specific goals.

I also found the upselling process to be more aggressive than anticipated. After the initial purchase, there were multiple additional offers for supplements and upgraded services. While additional resources are understandable, the frequency and presentation felt more sales-driven than support-driven.

Customer service was responsive at times, but resolution of more detailed questions or concerns required persistence. Billing policies and subscription terms were not as transparent as I would have preferred, even unethical, and I would encourage prospective customers to review the fine print carefully before enrolling.

Overall, VShred may be a fit for individuals who are self-motivated and comfortable navigating structured programs independently, and those who have an endless supply of funds. However, those seeking highly customized coaching and consistent one-on-one guidance may want to clarify expectations before committing, especially if you're on a budget.

30 December 2025
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 1 out of 5 stars

Does nothing

I've been taking 3 caps once a day for 30 days and can not tell any difference

14 January 2026
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Reply from V Shred

We appreciate your feedback! Results can vary from person to person, and it's important to consider factors such as individual metabolism when evaluating the effectiveness of a supplement or a new program. It can take any where from at least 30 days and even longer for some individuals to start seeing changes. Shoot us a DM or Email at support@vshred.com and let us know how you have been feeling since you started. We are happy to check into your account and see what we can do to help .

Rated 5 out of 5 stars

The products are high quality

The products are high quality, and I love them.

10 January 2026
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Reply from V Shred

Hey Jenny! Thanks so much for the love ❤️ We’re super happy to hear you’re enjoying our products. Your support means the world to us! Let us know if there’s ever anything we can do to help you crush your goals!

Rated 1 out of 5 stars

If I could give one star

If I could give one star, I would. I had a terrible experience with this company. I attempted to get my money back per their 60 day money back guarantee, however they made it clear that this would be next to impossible. Despite my canceled subscription, I would have to contact Google Play via phone number to even begin to receive a refund. I will never use this company's services again, and I would NOT recommend this program to ANYONE.

27 January 2026
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 5 out of 5 stars

Love the program

Love the program! Lost 5lbs in the first two weeks and feeling stronger every day.

9 January 2026
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Reply from V Shred

We're happy to hear that you are enjoying the program and seeing great results! Thank you for sharing your positive experience with us.

Rated 1 out of 5 stars

Paid $8,000 for a trainer

Paid $8,000 for a trainer. It's been 3 months and despite trying to email or call, have not heard back. Scam. Modern day pirates. You have my money!

1 November 2025
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 5 out of 5 stars

I had re-ordered a product and somehow…

I had re-ordered a product and somehow the system glitched and my order didn’t go completely through. I reached out to support and they took care of the issue and resolved it immediately. They are wonderful people and always willing to help.

5 February 2026
Unprompted review
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Reply from V Shred

Hey Alicia! Thanks so much for the kind words. We're really glad we could help and get your order sorted quickly. Your support means the world to us! If you ever need anything else, just give us a shout. We’ve got your back!

Rated 4 out of 5 stars

Vshred people are encouraging and…

Vshred people are encouraging and positive. Matt has given me my first months menu. I am currently looking for a number two but I’m sure it’s coming.

7 January 2026
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Reply from V Shred

Hey Cathy! We’re so glad to hear Matt’s menu is helping you get started. Your custom plan for this month should be ready soon—stay tuned! If you have any questions or need support, we’re here for you. Keep up the great work! #TeamVShred

Rated 1 out of 5 stars

I still haven't received my order that…

I still haven't received my order that was supposed be delivered in Jan.

7 January 2026
V Shred logo

Reply from V Shred

Thank you so much for the update! We saw that you were able to email us and it looks like our customer support team already helped take care of the package that was lost in transit with a reshipment. We truly hope you enjoy your products once they arrive.

If you need any additional help at all in the future, please don’t hesitate to reach out to us at support@vshred.com. We’re always happy to help and appreciate your patience along the way!

Rated 2 out of 5 stars

Look for another approach……..

The first few months were great. I purchased a ’12’ month program of supplements and coaching. In reality you are getting 3 months of supplements along with coaching. After the supplements were done (after the 3rd month) the ‘rest’ of the membership is coaching. In my case there was nothing really tailored/altered to my needs or circumstances. A lot of pressure to buy more at the end of the first three months. The coach that was trying to get me to buy more was asking why my program wasn’t tailored - Good question.

11 February 2025
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Reply from V Shred

Hey flycast_mills, thanks for your feedback! We’re sorry to hear your experience wasn’t what you expected. We aim to tailor plans and appreciate your input. Please DM us so we can look into this and help make things right for you!

Rated 2 out of 5 stars

Im about to cancel my subscription

Im about to cancel my subscription. What was the point of completing all the questions about me and my health if they are ignored? I am a coeliac. My "diet menu" was just a collection of recipes and calorie counting that I could have printed out from any social media. Oh, there was one sentence that read "If you are a coeliac then just substitute gf products" What was the point of calorie counting? And you need to weigh everythiing. I have not had a great experience. Cancel Cancel

27 January 2026
Unprompted review
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Reply from V Shred

We appreciate you bringing this to our attention. We apologize your experience didn't meet expectations so far. We have passed this along to your trainer as well as management and your trainer will be reaching out soon. We'll also review your feedback internally to improve our service. Thank you again for providing your feedback!

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