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Vrbo Reviews 

18
TrustScore 3.5 out of 5

3.7

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Company details

  1. Vacation Rental
  2. Tour Operator
  3. Travel Aggregator
  4. Vacation Home Rental Agency

About Vrbo

Written by the company

Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.

Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travelers more confidence in the vacation rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save*.

*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.

Contact info

3.7

Average

TrustScore 3.5 out of 5

18 reviews

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3.7

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(18)

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Rated 4 out of 5 stars

Clean Place

Ground floor for disability access was a plus. Only problem is the upper unit making too much heavy walk early in the morning. No air conditioner.

21 August 2026
Rated 4 out of 5 stars

The location was great

The location was great, and the view exquisite.
What was disappointing was preparing for a bbq the first night and opening the gas powered bbq only to find a rusty and dirty grill. I would highly recommend that either it be replaced or cleaned appropriately before a new guest arrives. Also, the use of the outdoor spa needs to prepared prior to a guest arriving. If a guest does not own a spa and is not aware of the maintenance and preparation of the water, it is not appropriate to assume the guest will figure it out. PH level, water quality, chlorination level, etc need to be verified by the owner prior to rental. Those are the 2 suggestions that I would make but other than that all was great.

17 August 2026
Rated 5 out of 5 stars

Easy to use!

Accurate listings and descriptions of houses or places. They are what you see in the pictures when you get there. Easy to use app and to book and connections to property manager.

10 August 2026
Rated 3 out of 5 stars

The house was very nice

The house was very nice, but we were given the wrong address and wasted over an hour trying to get in. The host was unavailable for an emergency. A neighbor directed us to the correct entrance.

1 August 2026
Rated 4 out of 5 stars

Rental was exactly as described

Rental was exactly as described. Everything you could possible need was on the premises. Bedrooms were a bit small but had everything you needed. They were a little warm at night having doors closed for privacy. Quiet, clean and comfortable. Would rent again!

17 August 2026
Rated 2 out of 5 stars

Our stay was okay

Our stay was okay. Great location. But we found multiple hairs in the bed, on the floor and in the clean towels. Also noticed centipede like bugs in the room, and had to kill two of them. The lady who was on housekeeping was cleaning our room, around 3:30 on Sunday and she told us we needed to wait for her to finish, we explained we had a wedding to attend and needed to get ready, she said “fine” and said she would come back. Once we were ready we apologized to her again, and she didn’t really acknowledge us. Wasn’t a very hospitable experience from housekeeping. It was O.K place to sleep for the weekend, but I would stay elsewhere in the future.

3 August 2026
Rated 5 out of 5 stars

Clean place

Clean place. Easy to check-in. Communication is clear and in timely manner. Great accommodation overall.

9 August 2026
Rated 2 out of 5 stars

Paid too much money for the booking

Paid too much money for the booking, was listed as fishing heaven, but water was full of weeds. Had problems walking up and down the hill to unpack and then to pack car on leaving

7 August 2026
Rated 5 out of 5 stars

Beautiful house, great breakfasts!

The booking process was easy and Lynn was responsive to my questions. The house is beautiful, clean, and well-kept, and Lynn is an amazing cook - the breakfasts were delicious!

19 August 2026
Rated 2 out of 5 stars

Unreasonable management

Started on a positive note with an early check in allowed. The property has a great location to the hill and very close to the pool. Lots of stairs to get to the unit and within the unit but manageable. The unit itself is showing its age - screen doors require replacing, a broken vase in the corner, aging appliances with broken shelf in fridge etc. Overall a good stay until I received an email stating they had charged my credit card $100.00 for a key they claim they did not receive. I had left one set in the lock box and one on the kitchen counter. I know with 100% certainty both sets were left. They refused to credit the amount back. I will not be returning.

1 August 2026
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