Everytime I email them they are super quick to answer and the quality level of the servers are 100% stable! Never have any issues trading with my broker!
Company replied
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Everytime I email them they are super quick to answer and the quality level of the servers are 100% stable! Never have any issues trading with my broker!
Company replied
I tried several vps services finally I read an article written by Rimantas Petrauskas in his local trade copier web site. I already using his local trade copier for more than 3 years. There he mention... See more
I just purchased first month of Dedicated server after some PreSales quesions that was answered well and quick by a Support guy Called Leo. Your valuable Pre-Sales assistance, in this for me imp... See more
I've been using VPS from many different providers. They all disconnect several times per month, or support is really slow to help. I've been with VPS Forex Trader for almost a year now, I've ne... See more
Servers only for forex traders. VPS Forex Trader has been providing VPS Forex hosting for clients of a wide range and magnitude since April 2011.
United States
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Replied to 100% of negative reviews
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They have done nothing but help and bring an industry standard to the VPS trading community. Always diligent with support tickets. Have been with them for 2 years. 0 problems with downtime.
Everything works fine, didnt have any trouble with server.
Support is very polite and helpfull every time you need them
Great customer service. I was having issues with loading a trading software on my server space, and started a chat on a Sunday morning with customer support (Leo), with very low expectations to achieve much in solving my issue. Leo was a star and after loading up some screen shots of the issue and him seeing the problem he contacted the tech team immediately. He suggested I opened a ticket as well as he wasn't confident he would get much luck with them if I was in a hurry. I wasn't half way through writing the ticket up and Leo was pinging me back saying the tech team had updated some ancillary software and will report back as soon as the updates were done, A server reboot may be required. Being a cheeky customer, I kindly asked if they would upload the software to my space as well (while they were there).. he only got that sorted as well. So within half and hour and starting with no expectations, we went from nothing to all updates done and new software uploaded no qualms! Well done, and thanks team VPS, I was considering suspending my subscription, but am very much reconsidering this now. 5* wasn't enough!
I had opted for a 1-year contract. After 14 days, it turned out that I would no longer need a VPS after all. Support released me from the contract without any problems, even though I was already 1 day past the notice period. Cancellation and crediting went very smoothly. Thank you very much for the service!
I am their customer for over six months.
During this time I have had various issues, but all of them were eliminated very quickly and professionally or my doubts (about ping issue) were was only my doubts.
VPS is the not new services for me and they service is the best for me at the moment and I plan to stay with them in the future. Great guys! Thank you!
Zac was outstanding he fixed my issues straight away and was willing to help with anything. Absolutely great customer service.
Good services, support and pricing. I have been using VPS services for a while now and I can confidently say that VPS Forex Trader offer what they promise 100% all the time.
Great product and when I needed some things changed they were very fast and helpful. Working with Julian was great!
Nice experience with the customer service Julian
To be honest I had my doubts until I talked to support and they stayed with me for hours to figure out the issue. Thank you Will
A duplicate charge was made to my credit account and it was taken care of right away. Awesome service
I have been using VPSFOREXTRADER for a while now and never had any issue, but I recently had an issue with dedicated server that they tried best to resolve. It was resolved as per them but I wasn't satisfied and they still was very humble and offered me full refund.
Highly Recommended.
The support team is very good, able to answer my questions.
Great Service. Excellent customer service. I have gotten every answer from the support team.
I have had a dedicated VPS account with this company for almost 2 years. I recently opened another one. These VPS accounts are active at the moment. I find them very responsive to over 95% of the issues I have raised with them. They use actual agents to trouble shoot your problem and resolve them and not Bots. I find that very relatable. I still intend to scale my business and it will most likely still be with them
VPS Forex Trader was recommended by a friend big into the EA space. Told me they were the best for support, reliability and price. So far I've had nothing but a good experiencer with them. All services have ran smoothly and the support is real time chat who can login and resolve issues rapidly. (Special thanks to Theo). If you're considering VPS - go for these guys. Speaking from experience they get the job done and I have yet to find a pain point to complain about. Keep up the good work guys
I recently had the pleasure of using the VPS services provided by an incredible company, and I must say, it was a truly remarkable experience. From the moment I signed up, their commitment to excellence was evident in every aspect of their service. Allow me to share my thoughts and highlight the exceptional qualities that make this VPS service company stand out from the rest.
First and foremost, the performance of their virtual private servers is nothing short of outstanding. Whether it's for personal projects, small businesses, or enterprise-level applications, their VPS plans are designed to meet a diverse range of needs. The servers are lightning-fast, delivering impressive speeds and impeccable reliability. I never experienced any downtime or sluggishness, which is crucial for my online endeavors.
Moreover, their server infrastructure is top-notch. The company utilizes cutting-edge technologies and state-of-the-art hardware to ensure optimal performance and stability. The robust infrastructure, coupled with their proactive monitoring system, guarantees that any potential issues are addressed swiftly, maintaining a consistently smooth experience for users like myself.
One aspect that truly impressed me was their user-friendly control panel. Navigating and managing my VPS was a breeze, thanks to their intuitive interface. I had full control over my resources, allowing me to easily scale my server, install necessary software, and customize settings to meet my specific requirements. The control panel offered a seamless experience, even for users who are new to VPS management.
Additionally, their customer support team deserves special recognition. The support agents are knowledgeable, responsive, and genuinely committed to resolving any concerns or queries. Whether it was through live chat, email, or ticketing system, I always received prompt and professional assistance. This level of support significantly contributed to my overall satisfaction with the service.
Lastly, affordability is a crucial factor for many users, and this company offers highly competitive pricing plans without compromising on quality. They provide a range of packages, catering to various budgets, making their VPS services accessible to individuals and businesses alike.
In conclusion, I wholeheartedly recommend this remarkable VPS service company to anyone seeking a reliable and high-performance virtualization solution. Their exceptional server performance, cutting-edge infrastructure, user-friendly control panel, attentive customer support, and affordable pricing demonstrate their commitment to delivering an outstanding VPS experience. Don't miss out on the opportunity to unleash the full potential of your online ventures with this exceptional service provider.
VPS Forex Trader customer service is outstanding! I 100% recommend this company if you need to rent a dedicated server for you and/or your clients! Highly Recommended!
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