Nicole was absolutely AMAZING at sorting my problem out. Very attentive and prompt with replays. Gave clear instructions that even t-rex like me could follow. Nicole was very patient and answered all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer support. I put in the wrong phone number on activation and forgot that I had left my phone in flight mode after arriving at my destination. I got help right away and they were able to... See more
Company replied
Probably the best service I've expirienced so far abroad with esim. The most competitive price plus the most relibable serbvice ever. And a free test period in home country is the winner of it all. Th... See more
Company replied
Company details
Written by the company
Voye Global revolutionizes international travel connectivity with its innovative eSIM technology. We empower travelers to test their data plan right from the comfort of their homes before embarking on their journey, eliminating the anxiety of connectivity issues abroad. Our one eSIM solution provides seamless global connectivity, ensuring you stay connected in virtually any country without the hassle of switching SIM cards. We believe that staying connected shouldn't break the bank, which is why we offer highly affordable rates tailored to your travel needs.
Contact info
4.3
Excellent
98 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
🚫 Unlimited? More like Limited Daily! احذروا!
They claim “unlimited” but limit you to 1.5–2GB per day! Once you hit it, speed drops badly. I’m traveling, no Wi-Fi, and fully rely on data! This is unacceptable! Even average apps and GPS eat more than that. False! Please read here: thier terms-and-conditions before anything but save your time and Avoid this company
يدّعون أن الباقة “غير محدودة”، لكن الحقيقة أنك محدود يوميًا بـ ١.٥ - ٢ جيجابايت فقط! بعدها السرعة تنهار. أنا مسافر وما عندي واي فاي، أعتمد كليًا على الإنترنت! هذا غير مقبول. لا أنصح بالتعامل مع هذه الشركة أبدًا
10 June 2025
Unprompted review
Reply from Voye Global
Hi, we are sorry you feel this way.
With Unlimited plans, after 1.5GB- 2GB daily usage, (depends on the plan), the internet will indeed become a little slower. The day after, it resets again for new 1.5GB- 2GB with fast speed. This information is also added on our website before you make the purchase. This information is shown online (not only in the Terms of Use) so customers can decide if this plan fits or doesn't fit their needs. The average daily usage is about 500MB so most user are happy with this.
Again, We are sorry you feel this way and feel free to contact us via email- support@voyeglobal.com for any questions regarding this issue.
I can not get acsess to the internet…
I can not get acsess to the internet although i am register with the internet supplier . I wasted usd 19 for nothing
You are not relible.
17 March 2025
Reply from Voye Global
Hi Avi,
We are very sorry to hear about your experience. We have a dedicated support team 24/7 via emails, chat and WhatsApp and we are always here to help. Feel free to contact us at support@voyeglobal.com and we will be happy to support you with the issue you were facing.
Misleading and irresponsible company
Misleading and irresponsible company. Selling unlimited plan, but only provide 2GB per day and it is much more higher in price if you purchase a esim in the origin of the travel country. Online chat customer service officer having super bad attitude, Officer Ram has forgotten that I paid high price for their services.
24 March 2025
Unprompted review
Reply from Voye Global
We appreciate you taking the time to share your feedback about your recent experience with our unlimited data plan. We're sorry to hear about your experience with us and understand that the information about the limit wasn't showcased as clearly as you expected.
We have recently made some major changes that directly impact the visibility of the mentioned information and we have already received positive feedback about the new display on the website.
Your feedback is very invaluable to us, and we are taking it seriously.
As a result, we are continuing to check how we can improve the visibility of this information.
Regarding the support you have received from us, you have replied to our answer with "Understood now" and "Thank you for sharing" which made us understand that everything was clear to you.
We are always available 24/7 for any feedback or question that our customers have.
We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.
For any further support, please contact us at support@voyeglobal.com .
Disappointed
Disappointed! I purchased the unlimited plan since I do not have Wi.fi in my apartment and I was staying for a month in Italy. I purchased the most expensive plan so I could have "unlimited" internet, specially for research on the computer and teaching online. Before the 2GIGA limitation the internet is fine (its 4G even not 5G) but when the 2GIGA finished, the internet slow down as we can say not working!!
as also, the 2GIGA scam was not written clearly, because if I know I definitely would not purchased this plan since it is not suitable for my needs and could find something more suitable for me. feels like I was scammed
7 March 2025
Unprompted review
Reply from Voye Global
Dear Natalie,
We appreciate you taking the time to share your feedback about your recent experience with our Unlimited data plan. We're sorry to hear about your experience and your feelings about this specific plan.
We have recently made some major changes that directly impact the visibility of the mentioned information and we have already received positive feedback about the new display on the website.
Your feedback is very invaluable to us, and we are taking it very seriously. We have added this sentence on top of the mentioned plan which will hopefully make the information much clearer: "Unlimited plans include up to 2GB of high-speed data per day.
If you exceed this limit your speed will be slowed down. However, it will still support basic functions like texting and GPS navigation. The data limit resets daily."
We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.
For any further support, please contact us at support@voyeglobal.com .
We are available 24/7 and are happy to answer any question.
Reliable, Affordable, and Perfect for International Travel
I recently used Voye Global's eSIM for international roaming, and it exceeded my expectations. The setup was quick and hassle-free, and the data quality was top-notch throughout my trip. Streaming, browsing, and using maps were seamless, with no connectivity issues. What impressed me the most was the pricing—it was more affordable than the local options, making it a fantastic value-for-money choice. Compared to traditional SIM cards, this eSIM saved me both time and money while keeping me connected effortlessly.
2 February 2025
Unprompted review
Works great across Malaysia
I came across the website through an Instagram ad and purchased two eSIMs for my wife and me. We traveled across Malaysia, visiting places like Langkawi, Genting Highlands, and Kuala Lumpur. The eSIM worked great even in remote areas and was extremely helpful for navigating with Google Maps, making WhatsApp video calls with our families, and working remotely on my laptop as an IT software engineer.
The best part was that we could switch between different networks and use the best available local network while roaming to get the best speed. I also recommended it to my cousins for their trip to Thailand.
I purchased an Asia, Global, and Local Malaysian package to test different options, and all of them worked perfectly. I was able to track my usage under my account and received a WhatsApp alert before my data plan ran out, which was helpful for recharging on time.
24 May 2024
False advertising
Purchased the unlimited data plan for 3 days for the end of my trip in Italy. However it is NOT unlimited at all. Your actually getting 1GB of data each day and after that your internet speed becomes completely unusable, upon contacting support they claimed this was to prevent ‘frusdulitic customers” this 1GB rule was not displayed ANYWHERE meaning the only fraudulent activity is this company. Don’t bother buying anything.
19 February 2025
Unprompted review
Reply from Voye Global
We appreciate you taking the time to share your feedback about your recent experience with our 3-day unlimited data plan in Italy. We're truly sorry to hear that it didn't meet your expectations and that the daily data limit impacted your trip. We understand your frustration regarding the 1GB daily allowance and the fact that this wasn't clearly communicated.
Your feedback is invaluable to us, and we've taken it seriously. As a direct result of customer feedback like yours, we've increased the daily data allowance for our 3-day unlimited plan to 2GB per day. We believe this increase will significantly improve the experience for our customers traveling abroad.
We're also working hard to improve the clarity of our product descriptions to ensure all terms and conditions, including daily data limits, are clearly displayed during the purchase process. We want to be completely transparent with our customers so they can make informed decisions.
We hope you'll consider giving us another chance in the future. We're committed to providing a better service and appreciate you bringing this issue to our attention.
For any further support, please contact us at support@voyeglobal.com.
Absolutely recommended
I had regional plan for Asia,
And successfully used in 3 countries.
China, Japan, South Korea over a period of 3 weeks.
Hassle free,
Super fast.
4G or 5G depending on availability.
Reliable.
Affordable compared to getting separate tourist sims in each country.
I would definitely continue to use this whenever I go outside europe.
Highly recommended.
1 February 2025
Unprompted review
Best avoided, use another provider
Purchased two global eSims for us to use in USA and Panama area.
They worked as a test in the UK but failed miserably elsewhere. Email correspondence with them is answered quickly but without giving any actual assistance.
I would strongly recommend that you use another provider.
6 February 2025
Unprompted review
Reply from Voye Global
We appreciate you sharing your experience with our global eSIMs for your trip to the USA and Panama. We're sorry to hear that they didn't perform as expected outside of the UK and that you encountered difficulties. We understand how frustrating it is when a service doesn't work as planned, especially when traveling.
We're glad to hear that our email support was responsive, and we want to assure you that we are committed to providing helpful solutions. While we strive to resolve all issues quickly, sometimes complex technical issues require more in-depth investigation. We are continuously working to improve our troubleshooting processes and expand our knowledge base to better assist customers in various locations.
We'd like to understand more about the specific problems you encountered in the USA and Panama. Could you please reach out to us again at support@voyeglobal.com with more details about the issues you experienced, such as any error messages, specific locations where the eSIMs failed, and the devices you were using? This information will help us investigate further and potentially identify a solution or improvement for the future.
We value your feedback and are always looking for ways to enhance our services. We are actively working on improving the reliability of our eSIMs across different regions and appreciate you bringing this to our attention. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.