Vovia Bags Reviews 

I was a bit doubtful regarding the quality of this bag, but on the contrary, it surprised me a lot. It is a soft and stylish bag that is clearly crafted with real care.

I don't usually buy bags onlin I want to feel and see them first. But the photos and videos gave me enough confidence, and the return policy made it low-risk. What surprised me: the bag feels more luxurious than expected. The vegan leather has a beautiful grain, none of that shiny plastic feel. My daughter wants one now too.

I'll be honest: I had three tabs open comparing bags from other brands before I decided. What pushed me over the edge was the laptop compartment. I work hybrid and drag my MacBook everywhere, finally a bag that accounts for that without turning into a clunky business tote. The olive colour gets constant compliments at the office. Best purchase of the year.

​I ordered this bag on March 24 2026 and it arrived in New York exactly two weeks later. Honestly, I’m in love with the design. For the price point, the quality is surprisingly solid. I’ve seen some reviews from people expecting luxury-brand quality for $100, which feels a bit unrealistic; to me, this has a charming, local handmade feel despite being factory-made.
​The only minor drawback was a bit of a "funky" scent upon arrival. However, I let it air out for two days and the smell vanished. I’ve been using it for nearly a month now and it’s completely odorless and holding up beautifully. Definitely a great value!

At first, i thought it was a scam because I did not received email confirmation. I message the CS and they were very responsive, I received the bag in good condition. True to their ads, bag is very nice and I love it, in fact I use it right away. I also like the freebie card scent which made the bag delightful to carry. Thanks Vovia Team!

Very bad odour. Long shipping from China. Its a scam.

Heyyy, I bought the Ciara vintage and it looks exactly the same as the photos but somehow it looks better than that in real life. The texture is beautiful and it fits really good on the shoulder, you can also wear it like a crossbody. Just incredible!

I loved it!!!! I hope you have a branch in Riyadh-Saudi Arabia sooon!

Ordered a few weeks ago and just received it, really pleased. The bag looks just like the photos and the craftsmanship is lovely. The unboxing felt thoughtful, little details like the dust bag and fragrance card made it feel like a proper luxury purchase. Asked a question before ordering and got a helpful reply within a few hours. Only minor thing was delivery took closer to two weeks but honestly no complaints.

Ordered in early March and it arrived within about ten days, faster than I expected. The bag is exactly as pictured, the woven detail is really beautiful in person. They included a little fragrance card in the packaging which was a nice surprise. Had one question about the strap and customer service got back to me the same day. Very happy with the whole experience.

Quite nervous about making an order and falling into a trap of conflicting reviews. But it came and I have none against it. Bag was very beautiful, good quality and had a proper dust bag.

Im in the process of trying to return a bag which I felt didn’t look as good in person. I have asked four time for the return address. First they asked for pictures of the bag, then they kept offering counter offers. I still haven’t received a return address from them. I would not recommend this company to anyone considering buying a bag with them

Very shady return policy.

The website shows a Netherlands return address, but when you try to return the item you are told to ship it to China at your own expense with possible customs fees.

I paid to return the bags anyway and the parcel has now been stuck in Chinese customs for over a month because the recipient must clear it (and apparently they haven't bothered).

Customer service keeps offering partial refunds instead of fixing the problem.

Also: the bags had a very strong unpleasant smell.

Scammers.
I did the wrong thing : ordered against the negative comments. My 70 euros were immediately withdrawn by this shitty scamming company. Never received any reimbursement while I have a written email stating that my refund will be processed.
DO NOT ORDER FROM THEM ! Friendly advice.

Lovely bag, I did worry after I ordered and checked the other reviews that I'd been scammed and/or that the positive reviews were bots, but I can confirm that they aren't haha. Bag is good quality, it came with a lovely soft dustbag. Delivery was a bit longer than I would've liked but no more than expected.

I unfortunately had to cancel my order, but I can not praise the customer services enough, their response was second to none, my wish wad dealt with promptly and a refund is on its way. Thank you Vovia I will definitely use you again

One star just because I can't put 0. I have ordered my bag on 13.02. The parcel has never left the origin center. After twenty days of me emailing them almost daily, I was told that the package had some issues and was returned. I had to push them again to get a new tracking code and now the bag is stuck somewhere with no updates since ten days. It is already one month I am waiting. The customer service is just an AI bot telling you that they understand your frustation. Completely usessul. Please don't buy from them

😭😭😭😭😭😭 VOVIA do not honor refund. They pretend to allow refund. Then gave you a wrong address that cannot be reached. And gave you a wrong phone number answered by an old lady. There is no way you can achieve a proper refund.

Unfortunately they scammed me.
I ordered a bag from them and after a few days i received a notification that the order was cancelled. They then told me that the transportation company sent it back to them because it exceeded the size. Until today i havent received a new tracking number or the money back.
They keep coming with new excuses or that the person repsonsable with this is on a leave etc
Scammers!!!! Please dont waste your money and energy

Absolutely worst experience ever and a SCAM of a company. I ordered a bag, it never showed up. I've been speaking with their support for over a month trying to get it sorted. They keep repeating themselves, telling no need to worry they are here to help. It's very clear they are NOT and are just taking peoples money, without ever giving them a product and stringing them along.

The tracking shows the bag was returned to the merchant on Jan 30. Since then, they continue to say once the bag returns back to us we can reship it. It's been with you for months.

Then, I try to warn people on their Instagram, reporting them and leaving comments on their posts and they continue to delete each of them so they can scam more people.

They also copy and paste their responses from ChatGPT, as I received multiple emails back from them that start with something like ""of course 🤍 here’s a clean, warm version you can send:""