Voucher Express Reviews 

Got into a tangle trying to use Bord Gais Theatre e-Gift cards to purchase show tickets. I struggled with the user screens in the booking system, but Maisie in customer service was prompt, efficient and very helpful in getting the transaction over the line. Very good service by her.

I had an issue redeeming my gift card, I reached out to Maisie in customer service and she got the problem solved within the hour, with quick response also, very helpful

I contacted John Lewis customer service after I entered the in correct email address for an e-gift card I had purchased. Kaye responded quickly and fixed my error without any problems insuring the e-gift card was sent to the correct email address. Thanks again Kaye for your great customer service.

very quick response to my question - all sorted promptly and professional. Thank you Becky Dobson

I had a problem with the recipient's email address, so the gift card had not reached her. This was speedily remedied by Abbie O' Brian. Thank you.

I dealt with Kaye Tinsley who was very responsive & dealt with my query in an extremely timely manner! 5 stars service!

William did a brilliant job when I contacted him about not receiving my Sainsbury’s voucher. Resolved it for me in a very professional manner. Thank you William.

Rich did a brilliant job when I had been given the incorrect information by the retailer that I ended up buying an e-gift instead of paying delivery charges for a giftcard. So helpful!

Emma B was so fast and efficient, it was very impressive! Sorted everything I needed very quickly. Thank you!

Kaye Tisley was a great help solving the issue I was having. She explained clearly and accurately what the problem was and what needed to be done to solve it.
I am very happy with how quickly it was all resolved. Thanks Kaye

On the only occasion that I had needed to contact Voucher Express, I was highly impressed with the prompt and efficient service that was provided by Maisie.

I made a mistake with email on a voucher. I emailed and got a response almost immediately and the matter was corrected by Kaye within me nutes

Maisie did a fantastic job when I called her with a question about my Selfridges vouchers, which wasn’t that straightforward! She called around different departments to resolve my query and called me back within 30 minutes, having sorted everything perfectly. I was very grateful and impressed! Thank you Maisie!

I had an issue with a voucher that was given to me as a birthday present. The voucher was sent to an email account that I couldn't access. I sent an email and received a very prompt reply from Abbie O'Brien who had the issue resolved in minutes! No hassle, no issues and issue sorted promptly, great service!

Great customer service, Kaye responded within minutes and sorted my problem, really pleasant and helpful

I had sent a voucher to an old email address. When I realised months later Abby O’Brien sorted this out very quickly! Thank you

I had a missing voucher as I deleted the email and this was all resolved with in minutes which was amazing!

I emailed on a Sunday evening in relation to a missing voucher and received a response first thing on Monday morning with the issue sorted. Great customer service.

Kaye Tinsley was superb. She was polite as well as professional.

Really smooth process and follow up request for an invoice was handled very efficiently by Kaye T - thank you!