Voucher Express Reviews 

I was having a menopausal moment and inputted the wrong address for my friend's birthday voucher.
A quick email and Abbie O'Brian was able to sort it out. Phew! Happy friend!

I was gifted a voucher but lost it. I emailed them and had a reply the same day. Brilliant. Thanks Kaye

Super speedy service! I had been kindly gifted a voucher to spend with you, however had trouble having accessing with 2 step authenticator.

After contacting your team, the item was still awaiting in my online basket to be paid for, within minutes Emma B had resolved and my item has successfully been purchased using my gift voucher.

Thanks so much!

Efficiency, speed and overall politeness. Ordered online vouchers. My mistake, added an incorrect letter to the email address and therefore they weren't received by the recipient. I emailed Argos and within 5 mins I received a response from Kaye Tinsley. I generally expect poor customer care these days and then there goes Kaye, throwing it out of the water with a friendly helpful speedy response and resent to the correct recipient. Argos - these are the people we love to deal with -brilliant :)

I had an issue with buying the wrong gift card and Maisie went above and beyond to help me.
Fantastic customer service.

I was having trouble downloading my e-gift card, and Kaye Tinsley sorted it out straight away. Thank you!

Abbie O'Brien replied SO fast and helped change a delivery address for me :)

Unbelievably good customer service. I emailed with an issue and Becky responded to me extremely promptly and resolved the issue immediately. I'm so grateful and impressed that this wasn't another company that made a small problem a huge stress. I highly recommend them.

Excellent customer service from Abbie at voucher express. I had made a typo and she dealt with the matter swiftly. Much appreciated :)

My gift card voucher code was being sent to my US number instead of my UK number, so I was unable to access it. I called customer service, and Kaye Tinsley was phenomenal! She quickly sent me a PDF of my gift card, and was so warm and kind on the phone. It was such an efficient process that took under 5 minutes :) 10/10 would recommend

Kaye Tinsley was very helpful and diligent.

Nice experience. Kaye Tinsley was fast, kind and professional! Thank You

Maisie was very helpful. Quick response and issue sorted without problem.

Excellent customer service and very fast communication. Kaye Tinsley was exceptional at helping me with my query and giving me updates, she definitely deserves some kind of bonus. Thank you ❤️

Suzanne (from the voucher services customers team) was very helpful and prompt. Excellent customer care - thank you. She was able to offer a solution straight away and give me an alternative option if the first one didn't work.

There was a problem with my first order going through so I repeated it only to discover that the first order had gone through. I rang and spoke to Kaye Tinsley who was incredibly helpful sorted the problem immediately. When I had a further query she responded immediately. Kaye gave excellent customer service

Kaye Tinsley helped me very quickly by providing the exact solution to my issue! It was the fastest and most efficient customer service one can expect (and on the weekend).

John Lewis are always excellent and in this instance their customer services via Voucher Express was very efficient - I had an issue that was resolved literally within a few minutes. Kaye Tinsley helped sort out for me. Highly recommended!

Kaye Tinsley dealt with my query quickly and effectively. She solved it within five minutes and was pleasant to deal with throughout. Very nice interaction and excellent customer service. Very happy customer :)

I hadn't claimed a voucher bought for me in months and thought it might be tricky. But Kaye Tinsley came back to me within 30 mins and it was all sorted. V smooth when I expected it to be a bit tricky, v pleasant surprise!