vouchercloud app & website Reviews 2,075

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the discounts and savings they find, often describing them as genuine, up-to-date, and easy to locate. Many people appreciate the effortless way they can save money and the variety of offers available for different products and activities. The user experience is consistently praised for being smooth, with a clean design and easy navigation. However, some customers also noted issues with customer service, describing it as unhelpful or non-existent, especially when purchases didn't track correctly. There were also occasional problems with the website, such as difficulty logging in or accessing vouchers, and some people felt the product offerings could be more extensive or reliable.

What people talk about most

Discount

People report positive experiences with discount, finding it easy to access great deals and save money.... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the website easy to navigate... See more

User experience

Customers generally report positive experiences with the user interface, finding it easy to navigate and use.... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support agents argue... See more

Product

Consumers find product to be ambiguous. While some reviewers appreciate the opportunity to earn vouchers and... See more

Based on these reviews

Rated 4 out of 5 stars

I've only just discovered voucher loud and I must say I'm impressed, I've not used a voucher or code yet, but I know it's going to be such a great help especially with Christmas around the corner. I'm... See more

Rated 4 out of 5 stars

The offers are great from Vouchercloud. My only difficulty has been with the process of offers being verified, then the claim process, which can be time consuming. Otherwise I would have given 5 stars... See more

Rated 4 out of 5 stars

I have use vouchercloud to make purchases and save money. This has allowed me to experience more than maybe I would have been able to afford without these savings.

Rated 3 out of 5 stars

*** UPDATE *** They issued my £75 after asking for proof the email was sent so I've updated the star rating ================= Absolute scam. I went with voucher cloud for th... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 38% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love it

Love it. Buy something you were needing anyway and get a voucher back ❤️❤️❤️❤️

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Voucher cloud

Great App for Quick Savings!
VoucherCloud makes saving money effortless. The deals are genuine, always up to date, and easy to find wherever you are. Clean design, smooth to use, and perfect for grabbing discounts on the go! Highly recommended. 💸

27 October 2025
Unprompted review
Rated 1 out of 5 stars

No response to emails after asking…

No response to emails after asking where my promised voucher was. They are scamming people into buying products from select companies and then not delivering the voucher.
Lesson learned here, poor comms and misleading.

15 May 2025
Unprompted review
vouchercloud app & website logo

Reply from vouchercloud app & website

Hi,

Thank you for leaving this review, and we are truly sorry to hear about your frustrating experience. It is absolutely unacceptable for you to be left feeling that you have been misled. We take accusations like scamming extremely seriously, and we want to assure you and all our customers that we are committed to delivering every promised reward provided the relevant terms and conditions have been met.

We understand you’ve been waiting for a reply to your emails. We've looked into this and can confirm that a response was sent from our team on 20th October. We sincerely apologise if this email did not reach you; sometimes they can be diverted into junk/spam folders.

We can also confirm that your reward has been successfully tracked. Our holiday rewards work a little differently, the validation period begins after the travel has been completed. This is to ensure the holiday was taken and not cancelled, and that all terms and conditions of the specific promotion have been upheld by the customer.

Please allow for the standard 90 to 120 days from your return date to receive your giftcard.

To resolve this fully, reach out to us on our social media channels (if you have them). We’ll be happy to re-send the original correspondence.

Kind regards,
VC team

Rated 1 out of 5 stars

Avoid - rewards not being tracked and honoured

Avoid - rewards not being tracked and honoured

Purchased an EDF dual energy tariff to receive a £40 reward. I followed the correct process, clicked through the activation link, with cookies enabled. I do not have add blockers and used a normal browser window, have been advised it failed to track, very disappointed, seems like a scam to get you to click and purchase via them. Appears the Vouchercloud link affects the tracking as I had cookies enabled, etc.

Contacted customer service, no response to first email. Once I did get a response they advise the purchase has not tracked but that issue appears to be their system issue. I have fulfilled the terms & conditions, no longer receiving responses to emails requesting updates and escalation.

Avoid and purchase via alternative websites or routes.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company, they won't honour the reward

As lots of others have said, don't bother using Vouchercloud. I did everything required to get a £25 voucher and they even confirmed they were tracking my purchase one week before it started. I completed the purchase and then any acknowledgement of the voucher disappeared from my account. Sent in the evidence via email and was then ignored. Chased up a response via email and X and was ignored. Appalling company.

22 July 2025
Unprompted review
vouchercloud app & website logo

Reply from vouchercloud app & website

Hi Paul,

Thank you for getting in touch. Your gift card has been validated. If you head to your account you can redeem.

Kind regards,
VC team

Rated 5 out of 5 stars

First Class Service at times my goods…

First Class Service at times my goods are delivered with in 24 Hours that’s Astonishing to think one press of a Button turn your back the next thing it’s on your door step.way and beond this is First Class Service well and truly above and beond the rest of the courier companies out there.Well Done Appreciate Your Man Power..Thanks Guys 100% Speed Machines

14 October 2025
Unprompted review

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