Vortexsystems Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely 5* Purchaced an Evo setup from them. Every part of the transaction was a pleasure. Answered my questions no matter how stupid they where. Showed me the pc running and changed some lightin... See more

Rated 5 out of 5 stars

Having bought my previous computer from them before it was a no brainer to come back again for my second build! Amazing customer service answers any questions asked. Recommends better solutions if you... See more

Rated 5 out of 5 stars

Bought one of their limited edition NV5 4070 Ti Super PCs on but upon discussing over WhatsApp they were more than happy to make some subtle changes to the config (better SSD, PSU change) and stil... See more

Rated 5 out of 5 stars

Had a custom PC built by Vortex Systems. The whole process has been amazing. Comms all throughout pre purchase, built and customised as I asked. Delivery was also professional with their 3rd part... See more


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4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Excellent builds and even better customer service

Buying an expensive new PC…especially off of the internet can seem a little bit daunting.

Please rest assured (that at least from my own experience) that buying from ‘ProtechPC’s’ is a safe and reliable option.

I found them after finding a custom build that matched the spec and price I was looking for on Facebook marketplace….so I was probably a little more reticent out of the gate than perhaps if I’d come across their website first?

Anyhow, to cut to the chase, I found myself in touch with Harsh, who did everything he could to settle any concerns I had regarding the sale, kept his assurances and then did (and continues to) be helpful and resourceful in answering any questions I may have.

As for the PC itself. It was packaged well, built beautifully and functions perfectly.

The primary reason I even continue to bother Harsh with my mundane questions is not because the build warrants further enquiries, but because of how open and helpful he has been throughout. He’s a standup guy, going out of his way to make his company stand apart in the level and the quality of customer service he/they provide.

I cannot recommend ProtechPc’s highly enough and they truly do deserve the 5 star reviews they’ve received from their customers.

If you are on the fence on whether you take a chance on these guys, put all of your fears aside and take the leap of faith…you’ll be glad you did.

I’d like to offer my thanks and compliments to Harsh and his team, as well as offer genuine kudos on their approach to offering the fantastic level of customer care and service that they do.

A+++ HIGHLY RECOMMENDED

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic advice and service

Fantastic advice and service , nothing is too much trouble for harsh and the team , always available to answer questions and give honest feedback to get you exactly what you require at the best possible prices , would not hesitate to recommend ProtechPC”s

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service and efficient

Fantastic service, quick efficient and great communication. Best prices I could find too. Would highly recommend.

4 November 2021
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Reply from Vortexsystems

Thanks James, we hope to see you becoming a big streamer. Enjoy Warzone! :)

Rated 5 out of 5 stars

Great experience

At first I was really sceptical about buying a pc online. I was anxious how the build was going but Harsh made sure to send plenty of pictures and keep me updated. Everything was smooth and clear and the pc got here surprisingly fast and I couldn't be more happier with it.

2 November 2021
Unprompted review
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Reply from Vortexsystems

Hi Luliana, thank you for your kind words. We hope you enjoy your new liquid cooled system :)

Rated 5 out of 5 stars

Best and cheapest your ever come…

Best and cheapest your ever come across! 6month warranty and gives you support when you need it, 100 buy for him if thinking about it. Only place i would buy from. Would put more stars if i could

2 November 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review. Enjoy streaming COD! :)

Rated 5 out of 5 stars

Very pleased

Very pleased! Top quality products!

31 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review :)

Rated 5 out of 5 stars

Excellent customer service 10/10

Bought my first PC from this company and the customer service was top notch. They answered all the questions I had and even held the PC for a month as I could buy it right away. Couldn't rate them higher. 10/10

26 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review Aidan. We try our best to fully customise and tailor not only the PC but the whole experience for each customer and it seems like we're on the right track. We hope you enjoy your new PC :)

Rated 5 out of 5 stars

Highly recommended. Brilliant customer service.

Fantastic service from the moment i enquired about getting a PC, New to PC gaming they gave me honest advice about which PC to choose, responded swiftly to all my messages and went above and beyond to ensure i was satisfied during the enquiring and buying process.

the PC it self is running beyond expectations, playing games smoothly and getting a higher FPS than what they advertisied.

Wouldn't hesistate to use again, plan to use them again for any PC upgrades i will add in the future.

26 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review Ross. We are so happy to hear the PC is outperforming the estimated FPS. We always want to overdeliver so we are on the right track. Enjoy Warzone :)

Rated 5 out of 5 stars

Great Gaming PC

Bought a great reconditioned gaming PC at a really good price for our sons birthday. He was very happy with it.
Communication and flexibility when ordering was very good as was the whole customer service experience throughout.
Would definitely recommend to anyone looking for a reasonably priced, solid gaming machine.

22 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for the kind words Marylyn. We really apppreciate it.

Rated 5 out of 5 stars

Outstanding !

These guys are incredible, friendly and completely passionate about their jobs , I was offered advice on my purchase and feel they really harsh really went out of his way to keep me happy ! I bought a new graphics card that was delivered next day in perfect order

19 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review Gareth. The white 3060 Ti looks beautiful in your PC.

Rated 5 out of 5 stars

Great PC

Great PC, Great Service and great price.

19 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review. Always here to help if you need anything :)

Rated 5 out of 5 stars

Highly Recommend

ProTechPCs provide a great customer service experience and is a great place to get a gaming PC. They make the process simple and easy, can not recommend them enough !

15 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for leaving us a review. We hope you enjoy your expereince in New World with your 3060 Ti build.

Rated 5 out of 5 stars

Purchased a gaming monitor

Purchased a gaming monitor - great experience, friendly and super helpful. Would definitely recommend and will consider again for future purchases.

12 October 2021
Unprompted review
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Reply from Vortexsystems

Always a pleasure Steve. Let us know if you need anything else in the future :)

Rated 5 out of 5 stars

Bought a gaming PC for my son's…

Bought a gaming PC for my son's birthday. Amazing customer service and communication. Highly recommend using ProTech for anything pc related.

11 October 2021
Unprompted review
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Reply from Vortexsystems

Hi Tim, thank you for leaving us a review. We were so happy he liked the custom painted GPU in the PC.

Rated 5 out of 5 stars

10/10 would recommend.

Best experience I’ve had with a PC builder by far. Ordered using their custom builder and Harsh was always on hand to answer questions and replies very fast and in a professional manner. 10/10 would recommend.

11 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for the kind words Phil. We have you enjoy your new PC and remember you can turn the RGB off on the fans when you want to sleep ;)

Rated 5 out of 5 stars

This is my second hand built pc

This is my second hand built pc from pro tech pc’s it’s top of the range so as you can imagine cost a lot of money but I had no hesitation in confirming the build to go ahead because there knowledge, workmanship and professionalism is second to none. Every step of the build I was sent photos and any questions I had were answered promptly.

So if you have need for a pc look no further!

10 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you for the kind words. We're so happy with how the build turned out and know you will enjoy your new PC! See you when its time for your third PC ;)

Rated 5 out of 5 stars

He was really good and Friendly

He was really good and Friendly. Was easy to talk to and explain what we need and gave really good guidance

7 October 2021
Unprompted review
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Reply from Vortexsystems

Thank you Hardik, we're always here to help.

Rated 5 out of 5 stars

Great service

Due to my stupidity, I did not notice that it clearly states that deposits are non-refundable please be aware. However due to quickly deciding that I longer wanted the PC for financial reasons, they were kind enough to offer a refund for my deposit which some businesses would not do. Not only that they offered me great information regarding the compatibility of components. Once I saved up I will definitely be buying my first PC in November with them.

22 September 2021
Unprompted review
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Reply from Vortexsystems

Hi Lucano, these things happen and we try out utmost to respond accordingly. Thank you for taking the time to leave us a review.

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