Found company on Social Media ... was skeptical, but liked their selection. bottom line was I took the risk..there was some time in between the order placed and receiving.. great communication, refu... See more
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I've had a wonderful experience with Voorps! The clothes are distinctive, gorgeous and reasonably priced (especially sale items, of course). The online ordering and payment systems are easy to use and... See more
First purchase, 3 items, sizing varied a bit, but I did keep all 3. The shirt that is printed was a little disappointing, since it’s white on the back and it’s a layered shirt that exposes that side... See more
Beware! This is a totally misleading website. Says clothing is made in USA, 2 weeks later I got a package from China. Items looked nothing like the pictures. Contacted customer service, only optio... See more
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They kept me informed about my order
They kept me informed about my order. My order was delivered within a short time. Love the fit of this dress!
False advertising
False advertising. They say in add that they are made in USA but are not. Just a front for China sellers. Poor quality and long ship time.
It took a very long time to arrive but…
It took a very long time to arrive but lovely items! Now waiting on how to return some items as this is not very clear.
My Package didn't get shipped for 2…
My Package didn't get shipped for 2 weeks. refund only in US dollars - I lost because of exchange rate 5 Euro - had to pay 5 Euro more and got the refund in US Dollars instead of EURO! Lousy customer care.
Beware
Beware! This is a totally misleading website. Says clothing is made in USA, 2 weeks later I got a package from China. Items looked nothing like the pictures. Contacted customer service, only option is via email, and never heard back.
I'm awaiting customer service to send me refund details
I am waiting for customer services to supply information on returning my order and after 4 emails still have not got .
I did get an offer to keep the dresses for 1/3 of the cost refund which I refused.
I still await a response to my email.
I loved the two dresses
I loved the two dresses, they looked nice and are very comfortable, I definitely want more :)
The clothes are NOT made in South…
The clothes are NOT made in South Carolina and shipped from the nearest warehouse as the website claims. They are made in and shipped from China. Your credit card will be charged as soon as you place the order, and it will be weeks before you receive your order. The clothes are poorly constructed and cheap looking. Trying to return them will cost you more than you spent on them.
The sweaters are great
The sweaters are great, feel good and warm. Size is perfect and true to size
They advertise they are in South…
They advertise they are in South Carolina but apparently are in China. I placed an order which I never received because they left off half of my address. They refuse to refund my money. They say I provided the wrong address. Do not order from them. They are fraudulent and dishonest.
Buyers beware
One item was not ready after more than 4 weeks, so I cancelled and they shipped the items that were ready. One item came unfinished. The whole hem was raw and unfinished. I wanted to return. I was told that return postage would be at my expense. Beware! Quality does not fit the cost, and if something is not right, be prepared to pay more to get it fixed.
Beware - they do not honor their return policy
Beware: they do not honor their return policy
Received within timeframe given when I…
Received within timeframe given when I ordered the shirts. Cute shirts, love the colors. Shirts do seem to run a little small.
I LOVE shopping with Voorps
Really high quality garments, good price, fast delivery and great true-to-size fit. This is my second order from the company and shipping was even faster this time. And it's all made in the U.S.A.; even better.
Love 💕 the material & the colors.
FAKE - similar sweater but NOT the same!!
My in-laws ordered me a sweater I sent them a link for and they got scammed when ordering and had to cancel the debit card. Perhaps it was a 3rd party scam; sweater still came, but it was NOT the same sweater from site!!! Clearly a fake.
Stonewalling me when I attempt a return
I purchased two items, neither of which was right, which arrived with no return instructions. Repeated messages to the company on their website have resulted in no response. What online retailer doesn't accept returns? This is infuriating.
Items are too big and I have had no…
Items are too big and I have had no resolution to my request to return or exchange. The ask me to take $15 to keep them, but that is not a resolution. After they ask that I have been unable to get a response to my request. Stay away fro this company! There is no customer service!!
Outstanding quality
Outstanding quality; I'm very pleased. Fabrics are soft and style is flattering:)
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