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Vooglam Reviews 18,030

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TrustScore 4.5 out of 5

4.6

Glasses Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting that the glasses are well-made and durable, often exceeding expectations for the price. Many people found the ordering process easy and enjoyable, appreciating the wide selection of modern frames. The pricing is frequently mentioned as excellent and affordable, making it a great value for consumers. Delivery service is also highly rated, with many customers receiving their orders promptly and with good tracking updates. However, some customers also noted issues with the weight and overall fit of the glasses, finding them a bit heavy or not as expected. A few people experienced problems with incorrect prescriptions or found the quality to be cheap and flimsy. There were also occasional reports of delayed orders or difficulties with customer service regarding order issues.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality, fit, and style of the glasses.... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the quality, comfort,... See more

Order

Customers generally had positive experiences with their orders. Many reviewers praised the ease of the... See more

Price

Customers consistently note positive experiences with price, highlighting the affordability and value. Many... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and timely delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I bought one pair of glasses from vooglam and another one, looking identical, from another retailer. Vooglam glasses were far superior, the other company sent unfinished product claiming it's hand pai... See more

Rated 5 out of 5 stars

Having never heard of this company, I was reluctant to order, but I was pleasantly surprised! Ordering was fun and easy. Shipping took a couple of weeks, but they kept me confident with regular update... See more

Rated 5 out of 5 stars

I ABSOLUTELY LOVE my new glasses. The oversized frames are so super cute and can't be found at my local optometrist's office. 💘 They are a perfect fit and perfect prescription! I can see crystal... See more

Rated 5 out of 5 stars

This is my second shopping with Vooglam and they always deliver on time. Most importantly, my frame quality is top-notch and prescriptions fit perfectly. Thanks Vooglam.

Company details

  1. Glasses Store
  2. Fashion Accessories Store
  3. Sunglasses Store

Written by the company

❤️Vooglam: An experimental aesthetic eyewear brand creating original, soulful prescription glasses and sunglasses for life artists and creative explorers. 💛We embrace unconventional structures, bold aesthetics, industrial texture and experimental design, refusing cookie-cutter trends and quality compromises. ❤️Join us and become co-creators of our brand journey!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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Rated 5 out of 5 stars

Got my glasses today

Got my glasses today. Super pleased with them , stylish and fit well. Easy delivery and site easy to navigate. Good customer service and prices unbelievable 👏

2 December 2025
Unprompted review
Rated 1 out of 5 stars

100% rubbish cheap and nasty - you have to return them to china at yoou own cost

100% rubbish cheap and nasty
Customer service 0/100
They expect you to return the glasses to china at your own cost - althought the the glasses have been manufacted faulty

26 November 2025
Unprompted review
Vooglam logo

Reply from Vooglam

We’re truly devastated to hear you feel this way—calling the product “rubbish cheap and nasty” and rating our customer service 0/100 tells us we’ve let you down in every way, and that’s completely on us. We can only imagine how frustrated and disappointed you are, and we’re so sorry for the terrible experience you’ve had.
We’ve already sent you an email to sincerely apologize and work with you to make this right. Could you please check your inbox (and spam folder, just in case it slipped through) and reply to us when you get a chance? We want to listen to your specific concerns, address them fully, and find a resolution that feels fair to you—you deserve so much better than what you’ve received.
Rest assured, we’re taking your feedback extremely seriously, and we’re committed to making this up to you. Thank you for taking the time to share your honest thoughts—they’re crucial for us to fix what’s broken.

Rated 5 out of 5 stars

They are so cute

They are so cute, solid frame , just beautiful I have now got my shopping cart full with more . Actually they are the best I have seen. 10/10

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Really lovely glasses, reasonably priced and very well made. Very pleased indeed!!

I had really liked the look of all these glasses for a while as the were so much nicer than many of the boring ones around at opticians but I was scared they were a scam, rubbish or flimsy etc. I finally decided to try one of the 'frames only' ones as I felt that wouldn't be too big a loss if they were a scam/rubbish!! They just arrived today-- via the Royal Mail -- which meant they arrived quickly and safely and I am utterly delighted with them. They are beautiful, well made and the colours are lovely, soft but very attractive and they suit me.! I have an eye test next week for my reading glasses and I shall use them for my new glasses. Seriously pleased and I will definitely be returning for more -- or maybe just send my prescription!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - 5 estrelas ⭐️ really amazing quality for the price. Super speedy postage, very well packaged. I bought 3 pairs and they are all free at. I am very pleased!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer for quite some…

I’ve been a customer for quite some time now and I ordered an another pair and I’ll always order more. I’ve even given all my friends and family the websites where I order my glasses they even take pictures of my glasses. And the price OMG!!! Awesome I will always get my glasses with you guys. Very affordable and so many selections it’s so hard to chose.

22 November 2025
Unprompted review
Rated 4 out of 5 stars

Experience was very good

Experience was very good! The website was easy to use, they have great prices and decent quality!
Prices were affordable and shipping was very good.
I recommend Vooglam 😊

21 November 2025
Unprompted review
Rated 5 out of 5 stars

So glad I tried this brand!

They shipped quickly, are exactly as shown, and are even nicer than I expected. Packaging was impressive. I ordered 3 different styles, and all are well made and so fun to wear. I feel like I just upgraded and updated.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Feedback

I struggled a bit with the documents but your Team assisted my in no time with the invoices and everything I needed and the delivery was shift and painless. I will MOST DEFINATELY be buying from you again. O AND I LOVE MY FRAME.
PS: I'm fighting stage 4 breast cancer and having a nice frame always makes me happy, especially at the times that I have no hair during treatments.

19 November 2025
Unprompted review

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