Voltex Electrical Reviews 2,487

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, innovation, and reliability, often noting their industry-leading standards and good warranty. The customer service receives high acclaim for being helpful, attentive, and quick to resolve issues, making interactions pleasant and efficient. Reviewers also frequently commend the fast and reliable delivery service, often appreciating the added touches like free samples or sweets. However, some customers also noted that the product range can be limited, requiring them to source certain items elsewhere. Additionally, a few people mentioned issues with delivery drivers not following instructions, leading to items being left in inconvenient or exposed locations.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many describing it as friendly, helpful, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone at Voltex are a pleasure to deal with and prompt at getting any issue sorted. They listen to the customers and are innovative in developing new products that are missing from the market. In m... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Massive warrantly/ guarantee. Free samples and suprise lollies with delivery. Free beer/redbull Wednesdays. It's the little things that make me look forward to a delivery

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ordered incorrectly for the job and…

Ordered incorrectly for the job and voltex were so easy to deal with for a return!!

12 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Mitch, thanks for your review we really appreciate your feedback!

Rated 5 out of 5 stars

Fair dinkum wholesalers

Good product, honest advice, good prices and fast shipping!
Plus the little freebies in orders is always a sweetener!

14 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Hugh! 😁

Rated 5 out of 5 stars

Always happy with the service Voltex…

Always happy with the service Voltex provides. Their website is easy to use, notifications are sent when orders are dispatched and delivered.

13 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thank so much Aaron! 😁🎉

Rated 5 out of 5 stars

Website is very easy to use

Website is very easy to use. You know exactly what you will be paying for the products. Freight is generally overnight. Stock majority of products that I use. There are no negatives from my view.

6 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much Don! 😁

Rated 5 out of 5 stars

It's really easy to navigate your web…

It's really easy to navigate your web page or app. The whole ordering experience is good, I can't see how you could improve your service.

4 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for you so much for your review Paul!

Rated 5 out of 5 stars

Customer service

Customer service. Good quality products. Prompt and clean delivery.
Great warranty service

19 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Jeremy!!

Rated 5 out of 5 stars

Order left at door

Only criticism is that my package was left at the door when I beleive wrote instructions to take to depot or closest post office if not home. But that is on the courier company and not Voltex.

23 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Michael, thanks for your review! Apologies your order was left at your door against your wishes. You're correct, your note said, "If not home, leave at local post office." Our delivery drivers are not affiliated with Aus Post, so they are unable to leave orders at the post office. This likely confused the driver, sorry! Appreciate your feedback as always!

Rated 5 out of 5 stars

Never had a problem at all with my…

Never had a problem at all with my orders and the speed at which I received my order was more than I expected. Best part was the bag of munchies that came with each order.

17 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for all your support! 😁

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