Voltex Electrical Reviews 2,487

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, innovation, and reliability, often noting their industry-leading standards and good warranty. The customer service receives high acclaim for being helpful, attentive, and quick to resolve issues, making interactions pleasant and efficient. Reviewers also frequently commend the fast and reliable delivery service, often appreciating the added touches like free samples or sweets. However, some customers also noted that the product range can be limited, requiring them to source certain items elsewhere. Additionally, a few people mentioned issues with delivery drivers not following instructions, leading to items being left in inconvenient or exposed locations.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many describing it as friendly, helpful, and excellent.... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone at Voltex are a pleasure to deal with and prompt at getting any issue sorted. They listen to the customers and are innovative in developing new products that are missing from the market. In m... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Massive warrantly/ guarantee. Free samples and suprise lollies with delivery. Free beer/redbull Wednesdays. It's the little things that make me look forward to a delivery

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hey team!

Hey team!

Honestly very happy with the support I received, I had miss orderd gear and you rectified my mistake without hesitation. Much appreciated. I'm only a small buisness, yet I'm made to feel as important as your biggest clients..

Happy with the products

Happy with tech support and after sales.

Only grip is all the emails when ordering, would just like the one tax invoice.. but that's only because I like to complain about something.

Keep it up team

7 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your review Nathan!
We really appreciate all your support and feedback! 😁

Rated 5 out of 5 stars

Very good company to deal with.

Very good company to deal with.
I changed over 10 years ago after clipsal and other electrical brands products had dropped in quality plus other wholesales selling products like led lights that were failing and had no real warranty. I like the 7 years warranty on their led lights and when i have had some fail they send out a replacement straight away. Its nice to be able to speak to their technical staff for more information when needed! It’s nice to get the free dinks and snakes on the delivery. I always find the sales people are friendly and very helpful.

9 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Mark, thanks so much for your details review! We really appreciate all your support over the years! 😁🍻

Rated 5 out of 5 stars

Site was easy to use

Site was easy to use , when I did have a problem it was solved very quickly thanks

9 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your feedback Costa, we really appreciate it! 😊

Rated 5 out of 5 stars

Customer Service 10/10

All the staff at Voltex are amazing. Very helpful at all times. These guys actually truly care about their clients. Their actions says it all. 10/10

6 April 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Dave, we really appreciate it! 😁

Rated 5 out of 5 stars

Purchased

Fast delivery with an easy to use app and support if needed

27 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks Adrian!

Rated 5 out of 5 stars

Terrific Supplier

Great communication, pricing and product. A company that listens to their customers and is always looking at ways to better their product.

27 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Luke, we really appreciate it! 😁

Rated 5 out of 5 stars

Monaco 9w triple choice

Received in good time, well packaged ,.Payment easily done.Quality items .Certainly do last 7 years under normal
useage

30 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Steven! 😁

Rated 5 out of 5 stars

Always helpful

Always helpful, always responsive deliveries generally get there on time. Customer Service is always good thank you.

30 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome, thanks so much Jake! 😁

Rated 1 out of 5 stars

You no longer put packing order with…

You no longer put packing order with goods and I have not received my items as per invoice, I am about to ring to correct this. This holds up myself and my customer. $$$$$

23 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

We are very sorry you have had this experience Graeme. I can see you have been in touch with the customer service team and we are working to rectify this mistake that was made on our end. I can confirm the parts you have reported were missing are being sent free of charge. We are very sorry again for the inconvenience. Thanks, Voltex Customer Service Team.

Rated 5 out of 5 stars

5 stars overall

5 stars for easy to order website, competative prices, quick delivery and great service.

26 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you for this review Zvika, glad to hear you had a great experience! Cheers, Voltex Customer Service Team.

Rated 5 out of 5 stars

Great service reliable delivery of…

Great service reliable delivery of product.Its great to be backed by a company who values quality in there products so that I can pass onto my clients.

26 March 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for this great review Wayne! We are glad to be a part of your business! Cheers, Voltex Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look