This casino has taken funds from a very vulnerable person. The person is not only self-excluded but also very vulnerable. Casino let him deposit large sums without any prior checks and to play... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This casino has taken funds from a very vulnerable person. The person is not only self-excluded but also very vulnerable. Casino let him deposit large sums without any prior checks and to play... See more
Company replied
Signed up today and got lucky with a failrly big win after using my bonus balance and playing with my initial deposit money. Did the standard thing, sent my verification details through. C... See more
Company replied
Tried to log on At Volt once and it didn't go well, but then i found a great offer on a leading site and thought id try again. OMG they must have listened to what people said as i didn't have a prob... See more
In the beginning it was nice playing at this casino. only after making some profit the winning bets were suddenly rejected on the big lightnings. I contacted the Roullete support team and they told... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would leave the no star if it gave me the option they are the biggest scam
Im new at this site. I have played with mybookie, bovada, betonline and betnow mostly playing sports. I can honestly say that this site have the best setup Ive seen. It's very broad and a lot of great options. I guess I'll have to see how their cash out processing will go.
AVOID LIKE THE PLAGUE!!! 😡
I had in my account like 4500 eu after a really good week. To withdraw err nope. They were sent every document they asked for. They refused to pay my card which i deposited with and told me i have no choice but to start a bitcoin account. When i argued that the terms stated payments to be refunded only on card used to deposit and dis agreed they shut my account and refused to pay me. Point blank. That was my experience. I reported to british gambling commission but no help getting my honestly won money.
My advice to all.
STAY AWAY FROM THESE THIEVES
In the beginning it was nice playing at this casino.
only after making some profit the winning bets were suddenly rejected on the big lightnings. I contacted the Roullete support team and they told me that Volt slot canceled big winning bets. then chatted and emailed with volt casino but they did not want to come to a solution
There is proof of this and we are going to start a case against Voltslot casino.
I ask everyone who comes from the Netherlands to report this to the gambling authorities as they do not have a license to offer this casino. This way it is easier for the Gaming Authorities to start a case against Volt Casino
Fraude!
All the time they send the same auto text that they need to verify your documents etc but in the mean time they dont do anything.Im more than 10 days further and nothing,they steel your deposits and out of the blue they block you without reason and than the emails strts, overr and over again but they keep you blocked and dont pay your money back.Its completely fraude this cssino,they schould take away the licence.Sray away from this casino people!Lets block this casino!We have the power!!!
DO NOT PLAY HERE SCAMING CASINO Horible Rasist casino these costaricans are so demm poor the Robing you of big wins and wen you do a wedrawel the hold 9 weeks long your money and guess the amount €175 euros not even a thousent no a hondred euros the holding 9 weeks and all the keep saying is the can and do up to 7 days to proses i mean never seen that before 7 days to proses so ure doing it all by hand huh as i sad thieving scaming discriminatie casino the laying about pay out proses and wen you uplaud documents wauw you never be verified with tham so nah man DISCUSTING SCEAMERS casino Jane emili Phill and brad all are in the same consperesy to scam lay and fraud players specialy forners
Won a €100 weeks ago, still aint got anything!! and the CS service just send always the same email.
Im putting my legal on it
So far I'm really satisfied with the Volt Casino. The site design is really good, the games library is big, not to mention that customer support rocks, they are fast, polite and helpful. Keep on like this guys!
So Volt Casino is no longer online. They have taken meney out of my account due to duplicate withdrawals. I have checked my bank and the have taken back more than they paid me. Why is this allowed to happen?
At first i really enjoyed the site, support would answer my questions and no issues really. but games did crash frequently or the reels would lag making it more of an anxiety experience than a fun one.
volt city would give you worthless rewards compared to the amount of wagering, but it was still enjoyable.
One time they let me deposit my 50 dollar paysafe card and then nothing appeared. i contacty support after awhile and they yes sorry site down technical issues, well you should take the site offline and not let people deposit and not be able to play. lol.
final straw was volt casino going down for a scheduled maintenance it says. i say okay ill check back in an hour, this turned into 6 days, give me a break. no news release about the shutdown on affiliate sites to their customers or d!ck all. so i emailed support and they ignored me the whole time,(a week now) when they use to respond everyday no problem. So i managed to get onto volt live chat through a cached webpage i had and got a customer service agent. Told me technical issues, dont know nothing, cant say nothing, dont know when back online." well buds, you just lost a customer, and a customer that actually enjoyed your site.
You don't treat customers like idi*ots, they are your income, should have had a news release up and expected date of when the issues would be dealt with. NEVER in my time of online gambling have i had this happen with a "scheduled maintenance" at any reputable casino. never,
Dont waste your time here, there are better places,
constantly lagging games, kicks you out numerous times during play. First deposit had a nice bonus game and win couple hundred. After that every single deposit, lose lose lose lose, over a grand worth of deposits and this is really off. Other online casinos with same games, win way more often and bonus pay off more often. This site is definitely a scam, i dont give a sh~t what they say about the RNG this and that bullsh!t. complete scam. As for Volt City, not sure how a Gold Mystery prize is paying me less spins than a silver. ITs worthless waste of time, you spend hours building your city and spend countless dollars, for a measly few free spins that pays 70 cents?? what the fck. never playing here again, Go to LVBET.COM , they pay you fast and the games arent rigged like this place.or even trueflip.io , great casinos. this one is a sham folks, beware.
What started off as a good experience soon turned sour once my account developed a 'technical problem' which meant I was unable to ever deposit again.
After live chat sessions, emails and complaints procedure, they showed very little interest in resolving the problem so the account was closed.
Very disappointed.

Reply from Volt Casino
Signed up today and got lucky with a failrly big win after using my bonus balance and playing with my initial deposit money. Did the standard thing, sent my verification details through. Contacted live chat to ask for a rough estimate of when to recieve the money, and was told it could be done right away. The agent on livechat walked me through everything and it went really smooth with no problems at all.
PROs
+Good SignUP Offers
+Intuitive site design
+Immediate help through livechat (no stalling like i've experienced with other sites)
+Good set of slots to play on
+Really helpful and friendly support
CONs
My only personal con was that minimum deposit was £20. Would've preferred £10, but not that big of a deal.

Reply from Volt Casino
Volt casino is an excellent site in my opinion.Customer service is professional and payouts are almost instant in my experience. They also provide an opportunity to build your own community in Volt City as a diversion from gambling.

Reply from Volt Casino
Your lucky I even rate 1star🤣it’s the most garbage casino you can play, no rewards the offers are missleading deposite for 300 spins to find out I get 20, the volt city feature is bad you have to play hours on end just to get around level 50 for a reward and the reward is guess what! You got it 20 free pointless spins on 0.20p bets🤣stay away from this! 100s of more casino better!

Reply from Volt Casino
Fell down this rabbit hole and got bitten with this one. Never in my life have I come across a site that will not let you withdraw your own money, and I’ve played a few! You have to wager your whole deposit before you can take it out again!!! Absolute robbery! Minimum deposit AND withdrawal is £20 so you have to hope you are still above that figure after you have wagered it all or you’re stuck between a rock and a hard place....spend it all or add another £20 of your hard earned money to lose that as well.
Site is also slow and throws you out. Got 20 free spins on joining...won 21p - I think you get the picture. Nothing good to say from me I’m afraid Volt City. Sort it out.
It’s sites like this that make me question what the Gambling Commission actually does.
Stay away!!! There are plenty of casinos that will let you lose money all on your own, but this one will make sure you do from the moment you put money in.
If I could give zero stars, I would.
I expect some spill about their T&Cs in reply to this. You know, that place where companies hide all their immoral practices.

Reply from Volt Casino
Once upon a time Volt offered sports and free bets, now it's purely casino and their latest idea is to create Volt City.
You basically have to wager real money on slots to generate crystals without which your city cannot grow. The idea is to create special buildings which can generate free cash spins.
There is one crystal mine already in place, but it cannot be upgraded, and creates a tiny 10 crystals an hour.
BEWARE of this game. I foolishly wagered through £40.00 (and lost £10.00) to get some crystals to help me create something called a Plasma Dome, which gave me a paltry 25 free spins on Starburst. Then, without warning, the sole crystal mine stopped working and become obsolete. So the only option I was left with was to either carry on stupidly gambling to create crystals, or close my account.
I chose the latter. This city builder is a very slippery slope indeed, and it is a complete con. It dangles a carrot in front of your nose, but you never quite reach it - unless you gamble recklessly. The requirements to advance your city are ludicrous, and it is very cleverly geared to force you to run out of crystals very quickly, therefore urging you to do more gambling.
I urge people to STAY AWAY from it.
Another thing I don't like is that Volt's terms say you have to wager through any of your deposit at least once, and the minimum withdrawal is £20.00. No UK based online casino or bookmaker would have such punitive terms.
I had a small balance in my account, and rather than deposit more money for it then to be wagered, and possibly lost, I found it preferable to close my account.
I honestly advise YOU to do the same.

Reply from Volt Casino
No winnings, website very slowly with errors, not a good place for gambling.

Reply from Volt Casino
rubbish site very slow and awful bonus which i wouldn't even bother with. You are only allowed to withdraw twice in one day which is absolutely ridiculous i have never had this on any site. My advice is dont use.

Reply from Volt Casino
Terrible customer service, wagered over £250 on various offers, no bonus' were credited. Customer service as always can never help. Poor show from an online Casino that will no doubt be gone in the near future.
Update.
Volt City has now been introduced instead of their usual free spins offers. It's a fun game to play and a great concept BUT, and it's a huge but, the game is incredibly expensive and predatory. You need to wager obscene amounts of money to get any rewards and those rewards are GARBAGE! To put it in perspective I have wagered well over £10,000 and I have received about £20 worth of free spins, that's 0.2% which is shocking! To add to that the daily challenges are all on the nastiest high variance slots so you will be down and down alot most of the time, what's more is that the mystery boxes from the challenges don't contain any free spins! I'm hoping they will adjust the rewards because you absolutely cannot play this ftp you will have to wager money to continue to get free spins.
My advice is leave well alone until they make it more rewarding to play, as it stands you will lose a lot of money.
Edit 2, Reply to CS.
It still remains you will have to wager thousands to get a crack at 12, 20 or 35 free spins. Very, very expensive.

Reply from Volt Casino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.