Voltage Models 

Fantastic, ordered my RC Saturday afternoon and it arrived Sunday morning, can't ask for more than that. Good prices too so Voltage will definitely be the first place I visit for anything RC.

Absolutely overwhelmed by the help, nothing was to much trouble for these guys who really know there stuff and whats what.
Very well stocked from floor to ceiling cars, trucks, 4x4s and crawlers, something for everyone, not forgetting parts and accessories with a hands on team to repair your models big or small. Very impressed with the whole set up, would love to see them in some of the large toy stores, that would be great.

Excellent model shop, knowledgeable staff and crawler world.......what more could you want?.

Incredible service, never fault to deliver on time . These guys are brilliant & there communication & update support is fantastic.

Voltage Models are my go to without fail.

Regards
Russell

Superb service

Fast and efficient delivery. Well packaged

I'm blown away by the exceptional customer service from Voltage Models! Their team is top-notch, and I couldn't be happier with my experience.

From the moment I reached out, I felt valued and supported. Their responsiveness and willingness to help were impressive. Every question was answered promptly, and every concern was addressed with a smile.

What truly sets Voltage Models apart is their dedication to customer satisfaction. They go above and beyond to ensure you're thrilled with your purchase.

I've already recommended Voltage Models to friends and family, and I'll continue to sing their praises. If you're looking for a reliable and customer-centric brand, look no further.

Ordered part Wednesday 18th march and paid for next day delivery. It didn’t turn up. Emailed on Friday 20th March as it still hadn’t shown up. I received an email the next day saying they haven’t got it from distributor but when have will knock off the delivery charge.
On Monday 23rd still no item has been delivered but checked my bank and the full amount has been deducted from my account?? It’s now Wednesday 25th March and still nothing has been delivered. 😔 And then get an email to review ????

So I left an honest review based on how I had been dealt with as a customer the car I purchased is a great car however the servo came faulty. So after trying for around 4 weeks to get something sorted there was no response so I went and purchased a new servo and put it in I left a 1 star review purely because there was no response however yesterday being 2/04/26 I got a phone call from Jack at voltage models who explained regardless of any circumstances that was completely unacceptable because they are doing a lot of upgrading around the business. So he apologised profusely and right there and then fully refunded and then some the price of the servo of which I had to with proof of purchase of course to which I needed to edit my review I look forward to increasing my collection of cars and my daughters collection in the future and I do intend to use voltage models they made a mistake to which they fully put right. Voltage models has a vast array of stock to cover many platforms it’s definitely worth taking a look they are really good value for money that’s what drew me there in the first place.

Great company and had a fantastic experience at their crawler world!

Waited over a month for a part with no updates i had to chase them up and eventualy got a reply after several emails. Wouldnt use again found better suppliers.

Great service quick delivery and a good price

Part order delivered on time (as arranged) and as promised. Balance to follow.
Kept me informed and service was, as always, spot on!

I placed my order on Saturday and it was delivered on Sunday.

Item has not been sent/delivered no comms, no replies to my emails

I recently placed and order online with order number 11398. I placed this order on 22 Feb. As mentioned in your website, shipping is Next Working Day Delivery With DPD and DHL. However, on the date of delivey, the DPD driver pressed the buzzer to my flat, I let him in. But he only went inside the lobby, took a photo of our lobby and claimed that there was no person to received the parcel. I was completely rushing down from my 5th floor flat to meet him as the lift were under maintenance. But I was too late. The DPD guy was gone and I am forced to schedule a pick up from one of the nearest DPD pick up lockers near me.

I contacted customer support and informed them regarding the issue. One of your representatives came back to me, apologized and advised me that parcel is set to be deliverd on the 26 Feb to the nearest DPD pick up locker. I waited the entire day for an email update but nothing came through. I was advised to get back to them if no deliveries were made. I got to them around 15:30 same day, no reply.

Tracking number showed that its in Dagenham depot and scheduled to be delivered today (26 Feb). But nothing came.

I sent an email complaint to DPD regarding this issue escalating their drivers' lack of professionalism and poor business practices.

Today, 27th Feb, I checked the tracking number and it's going back to Voltage Models. I do expect a full redund is automatically done by the system or whoever receives the item.

I have worked with HP before and I understand how merchants and couriers have their own B2B contract. But this experience has been extremely difficult and frustrating.

Very fast delivery, also best price 10/10

Had an email saying about new items in stock. Clicked the link. Placed an order online for an item that was in stock. I watched the item go out of stock the in the afternoon then following day so assumed they processed my order. Got a confirmation email of my order so assumed all was good. Waited patiently for delivery, gave them an extra day, then another extra day. No email or communication with me. Then on the third day of waiting for delivery I actually got a message from my funding source saying I had been issued a refund. No message or communication at all from voltage. No explanation or apologies. Did not inform me of the refund and have never messaged about this. Great customer service.