VOID Homme Reviews 

316
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered on May 7th and still have not received my package. I had to contact support myself after weeks of waiting, only to be told it was likely “lost in transit.” Poor communication, no tracking,... See more

Rated 1 out of 5 stars

This company should not be alllowed to rip anymore Americans off. I bought women’s leakproof underwear they claimed would absorb 3 cups of urine. Most leak proof underwear is talking about absorbing T... See more

Rated 1 out of 5 stars

They kindly kept silent about how I'll be charged extra for customs. Total rip off and the webshop didn't mention any of it during the order process so I was very surprised when I had to pay the post... See more

Rated 3 out of 5 stars

The product is great. Even when I’ve had issues with orders not arriving, customer service was also great and fixed my order both times. However, still charging £3.99 for standard 3-5 day delivery is... See more

Company details

  1. Events & Entertainment

Written by the company

VOID Homme is the leading Men's Grooming & Beard Cosmetic's destination. Making Men less reliant on winning the gene lottery & more focused on living life to the max.


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1.5

Bad

TrustScore 1.5 out of 5

316 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.5

All reviews

(316)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You send me an email to review the…

You send me an email to review the feedback I received from customer service in regards to my order and damaged items from the previous order but I still have not heard from you in regards to that email! I placed an order on Dec 17th 2021 and it's January 7 2022! It's over a few weeks since I had placed my order and still haven't received anything. I also mentioned the volume pen that was sent in the previous email that was clearly defective.

7 January 2022
Rated 2 out of 5 stars

Hard to track

I don't have a way of tracking my items, which I ordered two weeks ago, and only show as "shipped" on the Shop app. No other info is available so I have no idea when my products will arrive.

4 January 2022
Rated 3 out of 5 stars

The product is great

The product is great. Even when I’ve had issues with orders not arriving, customer service was also great and fixed my order both times. However, still charging £3.99 for standard 3-5 day delivery is poor. Especially when the item is envelope sized and actually costs nothing to mail via the post office. I get there’s a profit to be made, but the delivery is too expensive.

16 December 2021
Rated 5 out of 5 stars

Very happy with customer service

After my product not arriving I emailed support who promptly sent me a new package the following day, really happy with the prompt reply from customer service and the friendly and helpful email. Product arrived looks very nice and is exactly as it is described and advertised , thank you :-) will use this brand again and highly recommend

10 November 2021
Rated 1 out of 5 stars

Very Disappointed

I decided to try their new Fuller beard pen but it's not really that good the brush tip keeps falling back inside the pen.
So I have to keep opening the top lid of the pen to push the brush back out and because of that problem the ink dye doesn't always come out.
I've sent two emails to customer services about the problem had no reply very good business that is!!!!.
I will put in a claim in a few days if I still haven't heard nothing from them.

23 August 2021

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